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L & N Federal Credit Union Customer Service Phone, Email, Contacts

L & N Federal Credit Union
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L & N Federal Credit Union Complaints 4

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L & N Federal Credit Union I thought that because I was in the hospital with Covid and had my shoulder replaced, I would be given a break

I thought that because I was in the hospital with Covid and had my shoulder replaced, I would be given a break. I never paid anything late in 7 years, checked my credit, and always had a good relationship with L&N. But when all this happened, they started saying that my mortgage and car payment were 30 days late for one month. Before they reported it, I was able to come out and move cash around, so I'm actually a month ahead on both payments. I don't understand why they didn't keep the promise they made and give me the time I needed to make the payments. They don't have an online option, so I had to physically go there to deposit and make a payment.

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L & N Federal Credit Union I've been with LN FCU for about 3 years and have a checking account with them

I've been with LN FCU for about 3 years and have a checking account with them. Recently, I called the bank to inquire about cashing a cashier's check from ***. They assured me that it would be fine as long as they could verify the funds. However, it's been a week now and my check still hasn't been cashed. The lady I spoke to has been treating me poorly, as if I've done something wrong. She seems to believe that the check is fraudulent, even though I assured her it isn't. I told her I would come to pick up my check, and she agreed. But when I arrived, she met me in the walkway and informed me that they no longer had my check. She has been incredibly rude and even humiliated me in front of others. She's lying based on her own opinion, as the check is not fraudulent. I know that *** wouldn't send it to fraud. Not only did they refuse to give me my check, but she also threatened to close my account if I insisted on picking it up. When I arrived, she started screaming at me in the walkway. All of this drama over a perfectly good large check.

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L & N Federal Credit Union I been banking with L&N for most of my life, cause my family use them too

I been banking with L&N for most of my life, cause my family use them too. But when I bought a house in May 2022, L&N had crazy requirements for gettin' a mortgage loan from them. They wanted me to pay over $2000 for inspections, which was just too much. So I switched lenders. But let me tell ya, L&N almost messed up big time. They didn't transfer my down payment like they were supposed to, even though I gave 'em all the required info ahead of time. And when I asked 'em to make an exception, they said no, even after their deadline had passed. The seller was about to cancel the deal, but luckily the lenders and the realtor convinced 'em to give me another chance. I had the money, I had proof of it, but L&N still wouldn't send it. I tried talkin' to a supervisor many times, but no luck. They didn't even apologize for their mistakes. Finally, the next day they sent the funds (late again), and I almost lost the house 'cause the owner was gettin' more and more upset. I don't recommend L&N at all. They don't take responsibility for their mess-ups and they charge you for every little thing.

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Is L & N Federal Credit Union Legit?

L & N Federal Credit Union earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds L & N Federal Credit Union to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, L & N Federal Credit Union is known for their high standards and safety. If you're thinking about dealing with L & N Federal Credit Union, it's wise to check how they handle complaints.

We found clear and detailed contact information for L & N Federal Credit Union. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of L & N Federal Credit Union's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Lnfcu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lnfcu.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up L & N Federal Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • L & N Federal Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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L & N Federal Credit Union This review is about L & N Federal Credit Union, and it covers the period from Jan 1, 2022 until now

This review is about L & N Federal Credit Union, and it covers the period from Jan 1, 2022 until now. I've been a customer of L & N for many years, and recently I've noticed some questionable practices when it comes to taking money from their customers. As someone who has faced financial difficulties in the past year, it's been tough for me to make ends meet while this bank seems to prioritize their own profits. They manipulate the order of my transactions in a way that intentionally causes my account to go negative, resulting in a $30 overdraft fee. Even if I choose to opt out of this service, they still charge me a $30 NSF fee. They reject the transaction but still charge me for it. Since Jan 2022, they have taken over $1800 from me in these fees. I've reached out to several vendors on my transaction list, and some of them have refunded the charges. However, when I contacted the bank, they only refunded three of the overdraft fees/NSF fees. They refuse to help me with the remaining five transactions, even during these difficult times. When I visited my local branch, I was treated poorly and with an attitude. The manager I spoke with yesterday basically told me that they have refunded some transactions as a courtesy, but they won't refund any more unless it's the bank's fault. She shrugged her shoulders and dismissed me. I also noticed that the transactions in my savings app don't match at all and are ordered differently compared to the bank's app, which doesn't make any sense. I'm currently waiting for a response from the bank because once again, they took $60 from me today. They are taking advantage of people and showing no remorse for their loyal customers. I want my money back, which amounts to almost $2000 in fees, but they refuse to refund any of it. They are dishonest, and I will be seeking legal assistance as soon as possible.

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About L & N Federal Credit Union

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L & N Federal Credit Union, established in 1954, is a reputable financial institution that has been serving its members with excellence for over six decades. With a strong commitment to providing exceptional financial services, L & N FCU has become a trusted partner for individuals and businesses alike.

One of the key strengths of L & N FCU is its comprehensive range of products and services. From checking and savings accounts to loans, credit cards, and investment options, the credit union offers a wide array of financial solutions to meet the diverse needs of its members. Whether you are looking to purchase a new home, start a business, or simply save for the future, L & N FCU has the expertise and resources to assist you every step of the way.

In addition to its extensive product offerings, L & N FCU prides itself on its exceptional customer service. The credit union's knowledgeable and friendly staff is dedicated to providing personalized assistance to each member, ensuring that their financial goals are met. Whether you have a question about a specific product, need help with online banking, or require guidance on financial planning, L & N FCU's team is always ready to provide the support you need.

Furthermore, L & N FCU is committed to embracing technology and innovation to enhance the banking experience for its members. With a user-friendly website and a robust mobile banking app, members can conveniently access their accounts, make transactions, and manage their finances anytime, anywhere. The credit union also offers various online tools and resources to help members make informed financial decisions and improve their financial literacy.

Another notable aspect of L & N FCU is its dedication to community involvement and giving back. The credit union actively participates in local initiatives and charitable causes, demonstrating its commitment to making a positive impact in the communities it serves. By supporting education, healthcare, and other community development programs, L & N FCU strives to create a better future for its members and the broader community.

In conclusion, L & N Federal Credit Union is a highly reputable financial institution that offers a comprehensive range of products and services, exceptional customer service, innovative technology solutions, and a commitment to community involvement. With a long-standing history of excellence, L & N FCU is a trusted partner for individuals and businesses seeking reliable and personalized financial solutions.

Overview of L & N Federal Credit Union complaint handling

L & N Federal Credit Union reviews first appeared on Complaints Board on Aug 10, 2023. The latest review I thought that because I was in the hospital with Covid and had my shoulder replaced, I would be given a break was posted on Aug 16, 2023. L & N Federal Credit Union has an average consumer rating of 1 stars from 4 reviews. L & N Federal Credit Union has resolved 0 complaints.
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  1. L & N Federal Credit Union Contacts

  2. L & N Federal Credit Union phone numbers
    +1 (502) 368-5858
    +1 (502) 368-5858
    Click up if you have successfully reached L & N Federal Credit Union by calling +1 (502) 368-5858 phone number 0 0 users reported that they have successfully reached L & N Federal Credit Union by calling +1 (502) 368-5858 phone number Click down if you have unsuccessfully reached L & N Federal Credit Union by calling +1 (502) 368-5858 phone number 0 0 users reported that they have UNsuccessfully reached L & N Federal Credit Union by calling +1 (502) 368-5858 phone number
  3. L & N Federal Credit Union emails
  4. L & N Federal Credit Union address
    9115 Smyrna Pkwy, Louisville, Kentucky, 40229, United States
  5. L & N Federal Credit Union social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
L & N Federal Credit Union Category
L & N Federal Credit Union is ranked 148 among 414 companies in the Banks category

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