GE Money Bank
Reviews and Complaints

Yes GE Money as it's known in little old New Zealand is indeed a shoddy outfit. The left hand doesnt know what the right hand is doing, they make unrealistic threats, cannot think outside the square, will not negotiate or be flexible and they have arrived in NZ and are slowly but surely taking over almost all the consumer finance companies and this is a concern. I have no problem with these guys expecting and getting their money but I do have a problem with business ethics and reputation. The professionalism of this company in NZ anyway is almost laughable if it wasn't for the people they are dealing with. I asked for a 2mth payment holiday after which time I would pay the entire loans I have with them off completely thus being much earlier than required. I was rewarded with accusations and a repo letter. It is these kind of finance companies that I would love to take to task and it is the reason I have decided to retrain as a lawyer and deal to these kind of companies on behalf of the unsuspecting little guys! Good luck to everyone who deals with them, you will need it! Better still go without and dont fall into their trap!

i bought an after shave from debenhams jean paul gauliter summer . and the spray has stopped working took it back and they would not exchange it with out a receipt i now have nearly fall bottle i cant use.

i bought after shave from debenhams in end of july. and the spray has stopped working. took it back only to be told they cant exchange it with out a reciet, i am a student dont have much money.
tony

I have similar experience. Cancelled my Debenhams card in January. Was told on the phone that I would receive no further correspondence regarding the account. All was fine til June when I received a statement with balance of £35 for card protection. I know that I should have cancelled the card protection with the insurers but my argument is that NO 3rd party should be able to reactivate a closed account without my consent! The payment should have been refused and the the 3rd party then could take up the issue with me. It seems it is in fact impossible to close a Debenhams Account cos they will just reactivate it if someone asks them for money! Ihave since had to pay interest and account cover charges! Not happy and they have been unhelpful. Hoping the Ombudsman will help me out with complaining!

I agree. I have been late with payments and suffered the same carry on with phone calls all the time. I was busy and never in as my father was in hospital. I now need advice as I have been advised that on my credit file I am showing as having missed 3 months payments with my debenhams account - this was when I opened the account and I did not know that it was time to pay as I did NOT receive any statement. I actually contacted THEM to say I still have not paid anything. How do I sort this out, will they amend this as it is clearly damaging my credit status.

Below are posts that I made to another blog that may show you how much I agree about G E Money...

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3. tom Kelly | January 28th, 2008 at 5:33 pm

I agree that GE are difficult. I received my first statement for my new Debenham’s Card and paid it within a day or two. I used the card over Christmas, and last week received my statement that showed that I had not paid my last statement. When I checked, it turns out there was a second statement that didn’t reach me. I was away on business for a week and my home received constant calls from GE. Today, first day back in work, I phoned Debenhams card services. They were extremely helpful. Apologised about the error, removed the interest charge and took my payment there and then. I am now in the clear with them, but I have highlighted to them that whilst I am very happy to shop in Debenhams, I will never consider using my card again as long as they use GE Capital as the issuer. As an aside, I had a car loan with GE Capital many years ago, and at that time I said never again. Now, I really mean it. They lay on charges and fair play to them if they get away with them. They just won’t have a chance with my hard earned cash in future.

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9. Tom Kelly | September 7th, 2008 at 7:20 pm

My saga continues… After closing my Debenham’s Account, with much discussion to Debenham’s in Henry Street telling them about my disappointment… I started to receive letters months later from G E Capital saying that I continue to owe them money. I telephoned and was told by the customer services person that this was in error, I didn’t owe money and he would sort it. I then received a second letter… I contacted the Financial Services Ombudsman who asked me to write for explanation to G E Money. I did so, and was told that due to an audit in June it was discovered that they didn’t charge me enough when closing my account… This was despite sending me a cheque for overpaying the account. I am now sending more correspondence to the ombudsman’s office and would encourage anyone reading this with issues with G E Money to do so… They cannot be allowed to continue to treat clients like this in the name of Debenham’s

ge money send me a gold deb card, and they aint sent me a statement, instead they get there heavies to phone me up, so i pay, and then they charge me 4 not paying in time.send me a fn bill so i can pay each month, the yanks r still trying to rule the world, i suppose its one way to get the credit crunc away, charge everyone with late charges... go usa

Not sending statements is a violation of the Fair Credit Billing Act, and should be reported to the Federal Trade Commission and the Office of Thrift Supervision. Consistently late arrivals also have to be reported. Of course they blame the USPS for late delivery and that is a reason of occassional lateness, not consistent. That means they are not mailing them out early enough - probably on purpose.

My Guess is they changed the address the payment was sent to in order to pad your bills with late fees and interest. That is why they used the old address on the statement coupon.
This must also be reported - they should not be charging late fees for their errors.

I signed up for on-line statements, because the statements I received in the mail came so late each month and did not leave me enough time to mail my payments. GEMoney does not send me the on-line statements. I have to watch my account very carefully. Also, when they do send a statement, the website address link does not work.

I had problems with my bank last year. Same crap, no response, rude people, I even contacted the Federal reserve bank (They're a joke). So I decided to handle the matter myself. I took them with NO attorney to small claims court and WON! If you know the situation and you have your documentation (MUST have documentation) then GO FOR IT!

Bank ended up paying me what they owed plus the attorney THEY hired, plus court costs and THEIR attorney hired a court reporter they had to pay for. When my name was announced in court and then the bank's, people turned around and looked me like I was crazy and I am, like a fox.

So I suggest you go to small claims and in the meantime let them know harrassment is against the law. If possible change your phone number or screen your calls. Good Luck!

i just sent the below email to the emergency vet that recommended Care Credit to me:

Good morning,

I just wanted you all to know that I truly believe GE Capital/ Care Credit is by far the WORST company I have ever dealt with . Not just the worst creditor but the worst in any industry.

I believe before recommending them to your patients that stress be placed on this fact. The customer service is poor and the interest and fees are obscene.

Stuck between a rock and a hard place, I opted to open an account with these people and do not forsee a way out at this point. They take advantage of their account holders in unimaginable ways.

I dont fault C-Vets at all but I regret having my name and credit opened to these people and I most certainly do not recommend it.

I cannot believe that I also have been taken by this company. I was aware of the 18 month interest free policy, but was never aware that all the interest for the total loan was going to be added. I thought that interest would be charged only on the remaining balance. My original loan was for 3000.00, as of this month it is now over 1900.00! This is crazy! I have never once been late on a payment and it was never pointed out to me that all the accrued interest would be added. I am going to get in contact with my attorney. I have found out today that they added 1040.00 interest! That is way more than I would pay on my regular credit card. Something needs to be done with this company!

I thought Care Credit was a great option at first. The last year I have been paying off a $2900 dental bill. I paid on time every month. Always on time, never the minimum...this month my promotion ended. I had $400 on left to pay off. I was charged 367 dollars in interest. I was dumb, I'll admit, but I never would have thought that a card that I got through my dentist would wind up being the #1 worst credit card I have ever used. I should have used a normal credit card. I was slammed this month hard. I called to see if I could just pay off the $400 dollars and was told by customer service agent#1 "we have been paying 2900 of your dental bill for a year, this is the interest for us doing that" WHAT! I was so excited to be done with this card and would have used it again. I now have double what I thought I would pay off and while the manager was a bit nicer in terms of service, he was no more helpful. I was informed I received the notice every month. Unfortunately, I pay my bills online. I never checked anything other than whether or I had additional charged on my card (theft). I just paid. I only noticed this almost 100% increase in debt b/c I was shredding old bills. I was told there was nothing they could do, I should have read the fine print. Lesson learned. It's disgusting this card was promoted by a trusted dentist office. I would expect this from an internet scam but not from the dentist. While it's not 10000 dollars or anything I still feel like they completely used their placement and the fact that most people don't read every part of their bills to their advantage. Do NOT trust this card. Get a regular credit card, GE Care Credit is the worst.

The worst company on the planet and when they call, you cannot even understand them. I have asked for someone to speak to me in English that I could understand which is your right. This is where President Obama needs to step up and slap these companys down. This is a good reason why people are having a tough time paying bills because of companys like this that take advantage of people.

I am going to small claimes on Dec 8 2009. Same song & dance as everyone else. We should set up a class action case. I set up auto bill pay with care credit to be paid on the 15th of ea month. I paid the first bill only 15 days after my first of 3 Dentist visits. I paid twice the minimum balance. and continued for 11 months. durring the 11 months I kept seeing finance charges so I kept calling asking why? I was on a 12 month interest free plan. They said it would fall off if paid before 12 months so at 11 months I figured I owed $25 to pay off the loan so I called to verify, they said I owed $378. I asked why they said I had 4 lates? $39 ea. I Still have not seen a statement that shows any lates and I set up auto bill pay thru them. So the math says 39x4 =156? whats the rest? they said they put my pmts toward the last visits not the first so because of the late fees I now am getting charged 29% interest. When I went to court 2 months ago the courts served them with a certified letter that was rejected by Ralph Stern the agent for service at care credit. So now I have to get the Sherriff to serve them. Hidden fees, missleading advertisement and a bill that would confuse Bill Gates.

My complaint against GE Care Credit is much different. I understand the repayment and deferred interest policies. I have been faithfully making my payments for services BUT because of my pay dates I make my payments at a specified time of the month (the beginning). My payment in July happened to fall on the day that my bill cycled. Instead of applying the payment to the CURRENT bill cycle they applied it to the overall balance. Because of this they considered that no payment was made in July at all ao they charged me a 39.95 late fee. I was completely oblivious to this. The same thing happened in August...another 39.95 late fee. When I called & made them aware that all of my payments have been made I was told that I am not allowed to make the payments before or the day of my billing cycle...they MUST be made after the cycle date for them to appear as current payments...I told them that I understood & in the future would keep that in mind if they would please just issue a credit for the 80.00 in late fees. I was then told that all they could issure credit for was 20.00...1/2 of the first late fee! I am absolutely astounded! I am now refusing to make any payments until I see a credit for the entire amount of both late fees. I really don't care if it ruins my credit. I am sick of big companies thinking that they can rip people off for fear of a bad credit rating!

I have been screwed myself several times by Care Credit and thought I was done. No one explained or provided ANY detail about an 18 month deadline to finish payments. I lost my job last fall and reduced monthly payments assuming that I would not be paying extra fees. Thank goodness I just checked my account but even still its impossible for me to find the details of when they provided me with the 18 month expiration date. I have since spoken to 2 customer service agents, and one debt support agent and they were all awful. I am so glad I found this site, because it looks like I'm not alone. I have called Credit Counseling services at [protected] to get some support. That number was given to my by one of the Care Credit agents and he explained it was part of their company. Wrong! In any case, I'm passing on the word to others. DO NOT USE Care Credit as they will find a way to keep information from you, and provide no assistance. I’m complaining to the dentist as well. This fiasco started in Oct 07 and I never received any bills. When my braces arrived, I asked the dentist how to pay and he was shocked I hadn't received a bill. After calling CC I learned that they were charging me huge finance charges, but I fought to have them removed. They did, but no one ever told me I had an18 month deadline, and even if they did, I only began payments in 08.

I had no idea about what the interest penalties were, my son is unemployed, and the loan is in his name. I have been paying as much as I could afford on time and went in today to look at the balance, which should have been under $2, 000, only to find they had tacked on almost 30% interest on the amount, about $600. which just at that point all the payments I have made have been for nothing. Who needs an interest free loan, it's a scam and only an idiot would say it's not, it's a way to stick you with interest above and beyond a decent interest rate (what, now about 10 to 12%?) I am just beside myself with disgust at this company.

I also had dental care last summer and had to take out a GE Care Credit account. I paid my monthly payment on time each and every month, never late, always made a payment of more than the minium, yet feel I was scammed by this company also. Very had to reach a customer service representative, but I purposely was late with the 14th payment so that someone might contact me. They did...someone outsourced from India called me on Friday morning telling me I was late with my payment. I asked them to get a message through to CS because I wanted to speak to someone with the capacity to explain why I had an increase in my balance OF ALL INTEREST incurred from day one of my account. He explained that he could not reach anyone for me and that I must keep trying to call in to CS on the 800 number.

I finally reached someone who explained that I missed the "fine print" at the bottom of my statement (not in the portion of bill that showed balance, payment, etc.).. My promotional period had run out at 12 months and I had 22% of all interest from day one added to my balance! I have no other option than to pay this off as quickly as possible. I will not EVER do business with GE CARE CREDIT again. What a way to make money...to be unfair with your customers and intentionally try to rip each and every customer off.

I would advise anyone you know not to use GE Care Credit. Their goal is to find some excuse to whack you with that deferred finance charge.
I have read where customers mailed payments in plenty of time, only to have the company not post the payment until after the due date. The finance charge is incurred, and the customer has no appeal or recourse.
Bottom line is to tell everyone you know to avoid Care Credit.

WOW! Wish I had known all this prior to taking out a Care Credit account.

I called to ask about a finance charge on my account, was suppose to be no interest for a year. I was first told I should learn to read my statements and it was the providers fault. I wasn't given a chance to get a word in edge wise. I was then told by the rep she didn't even have help me, she was there only for information.
I then got a supervisor and she was as rude as the first girl. The supervisor also told me she didn't have to talk to me or help. I was told to pay the finance charge or call the provider. When I told her I was going to close my account she said "that GE/Care Credit didn't care one way or the other" . Actually, they both told me that.

The 2nd supervisor was nicer and listened. However, I didn't get any further. I was given the El Paso address to send my complaint.

Never again... I am notifying my providers of the problems, maybe they'll stop using them. I'm also paying my account in full.

I agree that GE Money Bank is a fraud. They have been debiting my son's account. I have power of attorney, and what I have found out that someone has taken my daughter-in-law id opened up a credit card account, have the payments debited from my son's account. I went to bank filed out ACH unauthorized Debit . so what does GE Money do, they try to debit the account with a different id for them. luckly my bank caught it. I mailed them a priority mail certified letter in which they have to sign for. in it was my power of attorney (copy of course), copy of letter to bbb, my bank and the state attorney of florida case no. I also requested they contacted the fake daughter in law and get their payments from her and I requested the mailing address to this fake daughter in law. Well guess what, it's been two weeks and i have not received my green delivery card. They probably refused to take delivery.

I agree totally with the statements here included. They have scammed me 230 dollars. Today, February 18, I asked them to close the account today. I will pay what they want and want to be rid of them. The supervisor told me I owe 82.56 and that if I pay with a card that they will not be able to

I would like to join any of the class action suites.

The company is incompetent They don't have an email in their web page. The bills in the web do not reflect the true state of the account. They keep putting bogus charges. I called in December and the operator told me that if I paid x amount I would be up to date and would not have to pay any more. I thought I was done with this account. But, no, they charged me another 190 dollars for month and a half. I called to be sure that the account was in O and it was not, it had a balance of 190 dollars.

The company operators are not given all the info. on the account in a timely manner.

DO NOT, do not, ask for paperless statements! You would never know what they are charging you for!

I am reporting them.

oh good grief, if i had only read all of this about GE money bank before i purchased my tires at Discount Tire. I purchased my tires in mid April. I received my 1st statement on 5/29/08. noticed my minimum payment was doubled and also was charged a $39.00 late fee. I blew a gasket & called them immediately. Of course the person on the other end of the phone could barely speak any English, which made my conversation even more difficult. i demanded he remove the late charge as this was the first of any info ever received and that my purchase was only 30 days ago & there was no way I was already late. Apparently, they had mailed my card somewhere but not my house. So now there is a credit card floating around God knows where with my name on it. Demanded they cancel the card immediately & that I would not be responsible for any charges. They charged interst on the late fee and then wanted to collect a payment from me while we were on the phone. The man said he would remove late fee & balance would return to actual due. Told him to straighten this up or i would return merchadise. attitude changed fast. The very next morning @ 8:00 the harrasment started- told her to check her notes as this was handled & to stop calling. (Another foreigner) kept asking me to postdate a check. i said hello no. i just got my statement yesterday & my due date was mid june. everyday from that day forward received calls. called discount tire to advise. Mgr stated numerous complaints. told him that GE money was going to kill any future business for them. Do not look forward to my future dealings with this company (GE). Told callers that I would file harrassments charges o n them - now they call & hang up on answering machine without messages! If you are considering doing any business with GE Money- RUN like hell, unless you enjoy dealing with this kind of crap! Making first payment today & can't wait to see what happens now after reading all the above complaints. Jeez... should have just paid cash!

Ditto, this company takes the cake when it comes to unfair charges, unfair credit reporting, and fee income. Just the same here, owed a certain amount, thought it was paid and then SURPRISE, the next statement late fee and a balloon of all the interest. I refuse to pay, they continue top destroy my credit, and GE makes out. This company has serious ethical issues. The address I was given because they would not allow me to talk with anyone but ID NUMBER 74000 who treats here callers as just a number as well, for goodness sakes, why in the world would they consisder a late fee as NOT A PART OF THE ORIGIN AL BALANCE so they can give a consumer a break! HECK KNOW, the big executives want to make ther milions a year. PROTEST THESE CREDIT CARD RINGS AND BRING BACK THE RIGHTS TO THE CONSUMERS!

Just like all the rest. I ALWAYS pay on time and now I got 2 late fees of 35.00 and all of a sudden my prom. period was up. I had no idea, I swear it's wrong, but they say it's right. For a 3,000.00 loan they want 535.00. It was due 6 days ago. 1,200.00 was pd off. How rude they were on the phone, unreal.

Everyone with a complaint must write to the BBB, maybe it will help in the long run, but until then what do we do? Plz advise smb!

I was just charged 300 in interest. they had the wrong aDDRESS AND I CALLED ONE DAY AFTER THE PROMOTION ENDED. i TALKED TO SEVERAL PEOPLE AND THEY STILL REFUSE TO WAIVE THE FEE EVEN THOUGH THEY SENT IT TO THE WRON G ADDRESS.

File formal complaints with the Federal Trade Commission and Office of Thrift Supervision

These are Violations of the Fair Credit Billing Act and they are illegal.

Let these offices know so they can start full scale investigations into the GEMB's illegal lending practices.

This bank says that I owe 2228.80 in charges of which there are promotion charges of 1664.00, that have to be paid by November or I will owe all of the back interest, which continues to grow each month. Remind me to never deal with them again!

I have recently paid off my 6 months 0 interest, 0 payment on 3/25/2008. Final payment is not due till 4/04/08.

Now they send me a bill 3/31/08 stating that I owe them $23.36 in interest.

This bank needs to be shut down. THEIVES

I AGREE THE COMPANY HAS ADDED ON UP TO DOUBLE THE AMOUNT THAT I OWE THEM. THEY WILL NOTHELP YOU AT ALL .THEY JUST ADD ON FEES THAT ARE NOT FOUNDED .

I have suffered the same issues of GE not posting payments. I paid the balance off a month prior to the "No Interest" deadline and they conveniently did not post the payment. Now I am fighting with them over the Huge interest charge they are trying to get me to pay. I will be filing a formal law suit with them and hopefully a smart attorney will see the huge money to be made by a class action against these crooks. It appears they have a set operational procedures in place to violate the payment posting laws in order to make interest on non interest loans. Incredible scam...

GE Money is a scam in all areas. I paid a bill online then they started sending my bill instead of in the mail to my hotmail. It went to my junk folder. They said I signed up for it and I have been charged all the additional fees 9 months now. This crap with credit cards and banks needs to stop. They are finding innovative ways to rip people off. It is tough in this economy!

We bought new leather furniture with the 0% interest promotion and used Citi. GEMB took over Citi's accounts in Feb 2011 and since then it has been a disaster. I pay my bill every month and was going to pay the balance the last month, and COINCIDENTALLY did not recieve the statement for the last month when the interest started to accrue. After tons of phone calls and time wasting disputes we finally got the interest charges dropped, but not without a huge headache. What a scam. This company is just plain crooked,

@rotorjockey

On 09.19.09 I purchased a wonderful mattress from Sleepy's and two weeks later, set up an automatic payment plan over the phone with a man who could hardly speak English.
After being hung up on 3 times, he collected my credit card information and assured me that the amount would be deducted monthly.
Now.
On 1.02.10 I received a statement that claimed that I owed them money by 1.04.10 and that I had never paid.
I'm a busy person and don't have time for this.
I attempted to contact them to set it up over and over again to no avail.
Today, 1.20.10, I received another bill stating that I had never paid and owe them money in late fees.
How am I, a hard working and well off individual, supposed to pay when I am given no opportunity to do so?
My assistant contacted them and she was met with an argumentative representative who only after 5 demands of her location, admitted she was in India.
Why is my money handler located in India I ask?
After demanding to speak to the representative's manager several times she was hung up on.
She called GEMB back and was on hold for 25 minutes only to be disconnected again.
I then, personally, contacted Sleepy's and was met with understanding, and spoke with a representative named Mary who was only slightly shocked - as she had THE EXACT SAME THING happen to her with GEMB through a purchase she made at PC Richards about a year ago.
Currently, I am awaiting a manager from Sleepy's to call me back, but we'll see if that happens - they know who they're in bed with.
I'm fully on board for a class action law suit to shut this company down.
Why it's legal to outsource the handling of American finances in India I will never understand.
How can we have any rights as American customers if we are being fingered by a company based in India?

I have had similar problems where GEMB has opened accounts I did not authorize and they are now charge offs after years of disputing. I requested proof, such as a signed credit contract and they denied me on that request. I am now contacting the Attorney Generals office for the state the credit app was submitted in and I am also looking into a class action law suit as well as pressing charges of Identitiy theft and credit fraud against their CEO. I would love to shut this company down. Please comment if you would be interested in joining a class action lawsuit.

I too used this bank for an "interest free" offer. They sent the invoice/statement to the wrong address. I ended up getting charged late fees which they took off after several calls disputing. I have sent the payment in full to avoid them at all costs!

I am having these same issues with this company saying that they haven't received my payments. Also, in addition to wasting time on the phone with no resolution.. as soon as I get the opportunity to get this crappy card away I will.

We have had similar experiences. We purchased goods from the Gap Kids and received a bill some months later for $219. owing on a $35.00 purchase. The difference was in accumulated interest charges. Funny thing is, we never signed up for a Gap credit card or account as we do not live in the US and do not receive mail here. The address they had was partially in the US and partially in Canada. To the best of our recollection, we paid the $35. in cash or our own credit card.

We will never buy Gap again. They should seriously overhaul their credit operations. In this economy, their days are numbered.

If you will check my account you will see that I won an auction for a brand new Cisco computer product for $369.00 and when the product arrived the product simply was not new. I asked the seller to pick up the item and I promised the seller that I would not give him a negative rating if he picked up the item. He refused to pick up the item so I was forced to give him a negative rating and I put the charge for the item on my Paypal account in dispute.

Having had experience with other reputable credit card companies I expected your company would force the seller to pick up the item or face a back charge. Instead I was forced to send it back to the seller or I would have been stuck paying for a product I did not order. This policy really shows that you hate your customers and therefore I do not want to have anything to do with your outfit. Note in the future I will be closing this account and using other credit cards to pay for my purchases on EBay. I remain

I worked for GE in Australia. We should spread the word! Thier bonus structures are based on ripping people off. Get the fat cats fatter and have all of the workers get nuthin. ### GE fraudsters, should be shut down and given no federal funding.

I purchased a couch set through American TV in Madison WI. When I purchased this it was interest free for a year and I had to make payments, well in a year I had this payed off. But on my credit report it shows I still owe $1, 782.00. What a scam I payed every payment on time. I ALSO WILL NEVER DO BUSINESS WITH GE

I have had a GE money acct, for three years, and never late. When I moved across the states
I recieved a statement late do to Las Vegas, will not forward your mail zip 89130
they sent a collection agency after me for being three days late, RUDE and BAD Business
I know GE likes to do businessin Iran, But the U.S. is probly not there best market.
DO NOT DO ANY BUSINESS WITH GE

We purchased a TV through Howards in Long Beach California with a year interest free through GE Money Bank. P.O Box 981127 El Paso Tx [protected]. We received our bill and sent our cheque to ensure it was pain on time. When we received our next bill sure enough no payment was shown. When we called them up they offered a $50.00 credit but charged $250.00 late fees. This is certainly a scam. I would never buy anything linked to this company again.

GEBM is a sorry excuse for a financial organization. I opened an account at a building material store, used it for about 6 months, and ran it up to 5-6k, and paid it off . Have not used the card for 2 years and go to use it and the card is a zero limit. I call for an "increase" and they tell me no. With a 39% dept to credit ratio and no negatives and 770 credit score they say in their letter my credit report was used as basis to deny.

What Freaking ###s.

They (GE Money Bank) are do things very unethical if you have more info on how to cause them to stop please feel free to email me back.

Thank you.

Have you checked your credit report to see if there are any accounts you don't recognize? Perhaps there is someone opening accounts in your name?

on 12/5/09 i made payment on website. i noticed on 12/8 they took out 2 payments they said glitch in system will return money to my account.. today is 12/18/09 and still no money in my account like they promised over the phone many of times- they lie to you to get you off the phone. they take money that doesnt belong to them and wont return it. the extra money they took out of my account is my daughters christmas money and now look almost christmas and i cant buy her gifts because ge money took what they shouldnt. i have contacted bbb and nh atorny general hoping to get results before christmas. the reps are rude and liars!

You are a [censored]. GEMB is a bunch of crooks. Read all of the complaints in here!

sooo... you are upset because YOU messed up the account number.

and it wouldnt have even been an issue if you had paid a little at a time or earlier than 10 days before the final due date.

GEMB is not a "scam and a big rip off"

you are a dumb#ss.

I overpaid my Jc Penney account by $5, 500 to be able to buy furniture at 10% during Christmas. They put a block on my account and I had to buy the furniture with another way. Now they won't refund my credit balance because I don't have my receipts from paying the bill.

GE MONEY BANK WHAT A RIP OFF!

I purchased furniture from Ethan Allen 1 year interst free when it was due I used my BOA online bill pay to pay it payment was due on the 25 of May and came out of my account on the 15 of May, I had put one extra 6 on the account number so the check was returned to the bank. When I received notice that the check was being returned to the bank I called GE Money Bank I also had BOA do a 3 way call to these people to tell them that the funds came out of my account on the 15 of May and why the check was returned to the bank. Needless to say there is no way to get through to these people they gave us a 800 number and told BOA to send a fax which they did, I just recived a letter that I owe $301.07 in intrest and there is nothing the can do to reverse the charges. I have paid off the bill and will never use GEMB again. Beware GE MONEY BANK IS A SCAM AND BIG RIP OFF

Welcome to GE Money. They do the same thing to me, looking for my girlfriend. They call me every Saturday at 8:00am and every 15 minutes afterwards. If you ask who is calling, they will give you their name, but refuse to say "GE Money". I finally got one of their rude agents to stay on the phone long enough for me to explain that if they call my house repeatedly and refuse to identiffy themselves honestly, that it is harrassment and I am within my rights to contact the authorities and file charges against them. That is when they finally admitted to being GE Money.

GE Money keeps calling my house for someone who no longer lives there and they refuse to take my number out of their listings. I have filed a complaint with the do not call registry and now they are calling our cell phones because it was on our recording because we didn't want to miss any calls for a car we had for sale. My husband works for the Sheriff's department and they called him on the phone while he was in a trial. He is furious and wants to get these callers into trouble. They won't believe we don't know where this person is at. I don't like the fact that our number was given without our permission and now we can't get rid of this rude caller.

After reading all the complaints mine is different I paid and know they wont give me the title Im still trying at this time you will get disconted and they will lie to you but they will go home at the end of the day and your stuck.
What come to mind is theres a wole web site dedicated to these problem and there still allowed to operate Better Business or someone needs to step in and take notice the bottom line is they s..k.

Some similar things happened with me regarding Honda. I WAS late one month and they jacked the interest up to 29%. I stumped them when I told them I would leave the garage door open and they could come and get the bike. I explained that I would never pay 29% so that would be their only remedy. They put the rate back to 7.9% magically! Funny how that works.

I opened an American Honda acct 3 yrs ago and it took them three months for me to receive a statement. It took 3 months for them to add the apt# to my address. Meanwhile they're charging me fees and penalties that takes me over the limit. Let's add insult to injury...Late last yr I lost my job due to a longterm illness. Contacted them three months ago to settle. An agreement was reached in which I fulfilled my obligations within the alloted time frame, but as yet I have not received the title to the motorcycle. I'd like to sell it so I can recoup some of my losses. However it's been a non-ending nightmare of calls to 1-800 #'s to India where names like Chris, Shawn, Nicole, etc. answer and give me yet another 800 # to call. One of the 800 numbers was to a preoperative screening clinic! What are they hinting at? I can't help that I was dignosed with cancer and lost my job but come on...Now it's been 2 weeks after the account was 'charged off' and I still haven't received the title. I'm between a rock and a hard place and GEMoney is throwing rocks at me. What a disgrace!

They did the same to me every time I pay extra they dont credit it I have to call 4 or 5 times they hit me with late charges and I threatened to sue now they canceled my card they are a scam.

I am in the process of filing complaints, among others, with the South Carolina Department of Consumer Affairs against GE Money/Honda. I was approved, through the Honda dealer in Sumter, SC, for a Honda Card, after making a $3500.00 downpayment for a no interest, no payment for six months loan . My Honda card was issued, which I have since canceled, and I traveled 500 miles to pick up the bike. When I arrived the dealer was advised that the financing offer was withdrawn. I was left with no alternative than to take Honda Financial's financing, (another entity I am told by Honda) and that I did not want to begin with. I am going to include Honda Motor Company as well in all actions. I received no satisfaction from them and they repeatedly stated they are not associated with any of this even though they allow and license their name to be used. I am also going to explore this with the Feds as well. This false representation involved interstate commerce and Honda and GE corporations may be subject to the RICO statute. The time is long overdue for the little guy to stand up and say we are mad as hell and enough is enough. I suggest everyone who feels similarly to contact their state and local consumer affairs agencies to put their cases on file!

I was scamed by GE money as well I bought a raptor 700 quad the payment s where 130.00 a month I pay my bill online at ther site every month before the due date they jack up my payment s up to 400.00 a month i called they said i was late 5 times which i was not they would not change it im still trying to find a bank to switch my loane to when you call GE money they are rude and dont even try to work with you ther is a new thing if they call you all the time you can sue them now for abuse it, s call sue4abuse .com I hope some day GE money will get them into a big mess and have to pay some money back that they scamed from people

We had the same problem with the motorcycle we bought for my husband. We did not receive any statements and answered one of the calls from GE. The address was entered wrong and I have no idea where the statements were going. I was able to get them to remove some of the late fees but it was very difficult.