Gear2GetMe’s earns a 1.0-star rating from 3 reviews, showing that the majority of outdoor enthusiasts are dissatisfied with their gear and equipment.
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Hoverboard
I ordered a hoverboard for xmas for my son, after 1 week, the power to the right side wheel was not functioning, i have called gear2get me 4 times and have emailed them 4 times, i only wanted to exchange the item, being it was within the 30 days of purchase policy they use. Gear2getme has not responded to either phone calls or emails. At this time, i would tell anyone out there, not to purchase anything from this website.
Hoverboard
We ordered hover board on dec 17 - $267.00 was charged against my credit card on dec 18. Was assured it would be to me before christmas. It is now two weeks after christmas and have no hover board I have made 2 dozen phone calls, left messages and texts. No response. Chris (Whoever he is) does not return any calls. I have pleaded with him on message and text. Perhaps I am overlooking it but now I cannot even find the website.
I also purchased a hoverboard recently for my son on 1/14/17 and it's now 2/2/17 and they told me it would be here in 3-5 business days. I was charged $267 as well, but no hoverboard and no response to customer service request by email.
Very upsetting. I want to cancel and get my money back at this point.
I ordered a hoverboard for my son in late December 2016 and $267.00 was withdrawn from my account immediately. As of today's date, 2/25/17, I have not received the hoverboard. I have sent emails over n over again and had a few responses from a "Michelle" who claims there was a delay with customs or some excuse. As of 3 days ago, she finally responded to me after numerous of emails, claiming once she hears back from someone in the warehouse, she'll let me know.
At this point, I want my money back. This is ridiculous.
Anyone with advice as what to do, please let me know.
Gear2getme has finally replied, it is a Customs issue, they say in a couple weeks all orders should be shipped.
@Dabbitt I really hope so! i ordered a gold one from this website and wish i would receive it soon.. I bought it a week ago.
Terrible website to deal with!
I bought a Christmas present from Gear2GetMe website in early December and their customer service rep promised I'll get it till Christmas but my order did not arrive. Recently when I contacted them they said that my order was shipped and will be here any time soon. I don't have a tracking number to track my order and have absolutely no idea where it is. I asked for a tracking number and they said sure but that was just another lie. I want to cancel my order and get a refund but they refused to do that! Terrible website to deal with!
They take your money on day one then two weeks later no response. Call they say email, email they don't reply, website contact no reply. Remind me not to buy from Canada. I like to support family/small business, but I don't like to get stiffed on a couple hundred.
My 12 year old son purchased a hover board with his own money that he saved up. No word in hover board no tracking number and no response from the company. These people are stealing from children! Do not ever order from them!
I also purchased a hoverboard on 1/14/17 and it's now 2/2/17 and they told me it would be here in 3-5 business days. I was charged $267 as well, but no hoverboard and no response to customer service request by email.
Very upsetting. I want to cancel and get my money back at this point.
On 12/23/2016 I ordered the hover board from gear2getme.com. When in came in Feb it was broken. I took the video and was sent a return label. I sent it back and I have documentation that it was returned.
I still did not get my refund to my credit card.
Please email micheri2@msn.com so I can speak with someone.
Here is their scam: You order; you hear nothing until you email them. They send a tracking number and when you track it, it just says ready for UPS. Another email and the inventory has been put under inspection by some government entity and they will ship it as soon as their inventory is released. So you call your credit card company and dispute the charge and they take the charge off your bill. The credit card company tried to contact them and at that point they may send your order. After reading the reviews on scamadvisor.com it seems that every hoverboard that has been received arrives in the same damaged conditiion. Perhaps they just send the same one over and over. I'm sure this shipment is to remove the credit card dispute from the equation. So don't stop disputing the charge. If you received a damaged board, return it via UPS and get a tracking number. Take pictures of the damaged item for your credit card company. Follow this through to the end and let's get rid of this scammer!
Gear2getme has finally replied, it is a Customs issue, they say in a couple weeks all orders should be shipped.
Dont order from gear2getme.com...we ordered 2 hoverboards..One was sent and was what we ordered...2 hoverboard came 2 weeks later and arrived broken snd was the wrong hover board..wrong color..my daughter has been waiting for her xmas gift and my son cant ride his til we return the broken one and eventually get what we ordered. .i hope..ALSO..NO TRACKING NUMBER TO TRACK YOUR PURCHASES AND DONT BOTHER CALLING THE COMPANY NEVER ANSWERS PHONE.THEY DIDNT RESPOND TO MY EMAILS i week after i sent out several..Dont order from them...very disappointed.
Is Gear2GetMe Legit?
Gear2GetMe earns a trustworthiness rating of 39%
Be careful. Check reviews and watch out for issues before dealing with Gear2GetMe.
Gear2GetMe's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.
There was some difficulty in evaluating or examining the information or data present on the gear2getme.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.
We detected that gear2getme.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
Gear2GetMe protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Gear2GetMe has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to Gear2GetMe. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Overview of Gear2GetMe complaint handling
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Gear2GetMe Contacts
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Gear2GetMe phone numbers+1 (800) 994-8997+1 (800) 994-8997Click up if you have successfully reached Gear2GetMe by calling +1 (800) 994-8997 phone number 0 0 users reported that they have successfully reached Gear2GetMe by calling +1 (800) 994-8997 phone number Click down if you have unsuccessfully reached Gear2GetMe by calling +1 (800) 994-8997 phone number 0 0 users reported that they have UNsuccessfully reached Gear2GetMe by calling +1 (800) 994-8997 phone number
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Gear2GetMe emailsinfo@gear2getme.com100%Confidence score: 100%Support
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Gear2GetMe address1841 Rocklane Drive, Ottawa, Ontario, K2W1B5, Canada
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Gear2GetMe social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Gear2GetMe contacts
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