Fresh-Tops
Reviews and Complaints

I recently did some online shopping after Christmas and remembered hearing about Fresh Tops from some school girls. I decided to check it out and ended up spending $83 on three shirts, a bag, and a button. I placed my order on January 9th and just received it on January 22nd. I was expecting a big box or bag, but instead, I was handed a small bag. When I opened it, I was disappointed to find only one of my shirts and a so-called "button" that was just a piece of paper with the button design on it. I am missing my other two shirts and my bag.

They only sent me $26 worth of what I bought, and if they don't send me the rest of my order, I will demand my $57 back! I am extremely unhappy with my experience and will never shop here again. Even after I made my purchase, I checked the reviews and thought they were all fake, but I was wrong. This has been a terrible experience, and I do not recommend shopping at Fresh Tops.

I gotta say, my experience with Fresh-Tops was a bit of a mixed bag. The first time I ordered, I was super excited to get my hands on a new hat. I live all the way down in Australia, so I knew it might take a while to arrive. And boy, did it ever! It took a whole month for my hat to finally show up at my doorstep. But you know what? I didn't really mind. I was just happy to have something new to wear.

The only problem was, they sent me the wrong hat! But even that didn't really bother me too much. I actually ended up liking the hat they sent me even more than the one I had originally ordered. So all in all, I was pretty happy with my first Fresh-Tops experience.

Fast forward a few months, and I decided to take the plunge and order some more stuff. This time, I went all out and got two t-shirts and a hoodie. I was a little hesitant to order from Fresh-Tops again, given how long it took for my first order to arrive. But I really wanted that hoodie, and I couldn't find it anywhere else.

Well, let me tell you, I wish I had listened to my gut. It's now March, and I still haven't received my order. According to the tracking information, it arrived in Melbourne weeks ago. But for some reason, it just hasn't made its way to me yet. And to make matters worse, I can't even get in touch with Fresh-Tops to figure out what's going on. Every time I try to email them, I get an error message saying that their address is invalid.

I'm so frustrated and disappointed. I spent over $100 on this order, and it feels like my money has just been wasted. I wish I had checked the reviews before I placed my order - maybe then I would have known to steer clear of Fresh-Tops. But now I know better. I will definitely never be ordering from them again.

I gotta say, I was pretty disappointed with my experience shopping at Fresh-Tops. I mean, I tried to give them a chance, but it just seemed like everything went wrong from the start. First off, their customer service was seriously lacking. I tried emailing them multiple times to get some info on my order, but they never responded until I threatened to dispute the charge with my credit card company. And even then, all they sent me was a shipping confirmation with a tracking number that didn't even work! I mean, come on, how hard is it to provide accurate information?

Anyway, after what felt like forever, my package finally arrived today. But guess what? One of the items I ordered was missing completely! And to make matters worse, another item was totally different from what I saw on their website. I mean, seriously, how hard is it to accurately represent your products? And to top it all off, there was a note on the packing slip saying that they don't offer refunds or exchanges. What kind of BS is that?

Honestly, I wouldn't recommend shopping at Fresh-Tops to anyone. Their customer service is terrible, their shipping is a mess, and their products are not at all what they seem. Save yourself the trouble and shop somewhere else.

I recently made a purchase from Fresh-Tops, an online clothing store that offers a variety of trendy shirts and accessories. I was excited to receive my order, which included two shirts - a tie dye Disneyland shirt and a drake shirt. The total cost of my purchase, including shipping, was around $70.

Unfortunately, my experience with Fresh-Tops was not a positive one. The Disneyland shirt was a complete disappointment. The design looked like it was just a sticker that had been slapped onto the shirt, and I have serious doubts about its durability. I paid a whopping $45 for this shirt, which was a complete rip off. I could have easily made a better shirt myself for a fraction of the cost.

The drake shirt was slightly better, but still not worth the money. It was just a plain white Hanes shirt with a small picture of Drake on the pocket. The image of Drake was not even accurate - he was green, which is not how he looks in real life. It was obvious that the design had just been copied from a picture on the computer and pasted onto the shirt. Overall, I was extremely disappointed with the quality of both shirts.

When I tried to get a refund for my purchase, I was told that all sales are final. The only option I had was to exchange the shirts, which I did not want to do. It is clear that Fresh-Tops knows that their products are subpar, which is why they refuse to give refunds. This is unacceptable, and I would not recommend buying anything from this site.

In conclusion, I strongly advise against purchasing anything from Fresh-Tops. The quality of their products is extremely poor, and their customer service is lacking. Save your money and shop elsewhere.

So, my daughter was all about this website called Fresh-Tops. She kept begging me to let her order some shirts from there, and I finally caved and let her spend $95 on June 30th. I figured it would be a fun little treat for her. But boy, was I wrong.

We didn't receive any shipping confirmation until July 13th, which was already a long time to wait. And even then, all it said was that a label had been created in Las Vegas. It's now August 2nd, and we still haven't received the package. And to make matters worse, they charged my account the day the order was placed.

I've been checking the status regularly, but it's always the same thing. A label has been created. That's it. It's beyond frustrating. I mean, come on, $95 is a lot of money to spend on something that hasn't even arrived yet.

I tried emailing the company, but they don't have a phone number available, which is a bit sketchy if you ask me. I'm curious to see what they have to say, but honestly, I'm not holding my breath.

It's just not worth it. We will never order from Fresh-Tops again, no matter what they say. I don't want anyone else to fall victim to their scams. It's just not right. I've seen this website all over Facebook and Pinterest, and it's just not worth it. Don't waste your time or money.

I am so disappointed with my experience with Fresh-Tops. I was really excited to receive my order, but it took a whopping two months to arrive! When it finally did, I was shocked to see that the shirt I ordered in a size small looked more like a large. It was way too big for me and I'm pretty sure it would fit my dad better than me. I was really frustrated and decided to call the top guy (sorry, I don't remember his number, but you can find it on Yahoo). He told me he would call me back in a week, but it's been three weeks and I still haven't heard anything. It's really frustrating because I paid $20 for this shirt and it doesn't even fit me! I feel like I've been scammed.

I've had much better experiences with other online stores, like Trends Gal. Sure, the quality isn't always the best, but at least the clothes fit and the prices are really cheap. I once ordered a shirt from Trends Gal for only $3 and it fit me perfectly! The package did take a little longer to arrive, but it wasn't nearly as delayed as my Fresh-Tops order. And the Trends Gal package came all the way from China, while Fresh-Tops is based in Nevada. So what's the excuse, Fresh-Tops?

Overall, I'm really disappointed with my experience with Fresh-Tops. I feel like I wasted my money and I didn't even get a shirt that fits. I wouldn't recommend this store to anyone and I definitely won't be ordering from them again.

I recently made a purchase from Fresh-Tops and was disappointed with my experience. I ordered a shirt and it took a whole two weeks to arrive. When I finally received it, I realized that the medium size was way too big for me. I was frustrated because I didn't know that the sizes were unisex. I tried to contact them by email, but there was no phone number available. I wanted to see if I could exchange the shirt for a smaller size. Unfortunately, they never got back to me.

I was in a time crunch because I needed the shirt in three weeks before I move from this apartment to another state. I decided to send the shirt back and paid $14.99 for shipping. I also included a note with it saying that I needed it exchanged for a smaller size and in a hurry. I even emailed them again to explain my situation and how important it was for me to get the shirt before I moved. However, they still didn't respond to me in any way.

I was getting frustrated because I knew they received the shirt almost two weeks ago because I tracked it. I decided to email them again today to express my disappointment with their lack of customer service. I was appalled at how they treated me and how I probably paid $40+ for absolutely nothing in return. I would ask for my money back, but I doubt they will respond to that either.

Overall, I had a terrible experience with Fresh-Tops. I wish I had seen these reviews before I wasted my money. It's a horrible company with terrible customer service. I hope they improve their services in the future.

I gotta say, my experience with Fresh-Tops was not great. I placed my order way back on DEC 4th, and I didn't get my hands on the goods until JAN 9th. That's a whole month of waiting, and honestly, I could have ordered straight from China and gotten my stuff faster. What gives, Fresh-Tops?

To make matters worse, I ordered a s/m size, which was the only option available for the item I wanted. But when I got my package, what did I find? A medium. Now, I'm not a rocket scientist, but I thought s/m meant small/medium. Apparently, Fresh-Tops thinks it means "whatever size we feel like sending you." There was no warning or explanation about this on the website, so I was pretty disappointed.

I've seen other online stores that offer s/m sizes, and they usually mean something specific - like a size that's bigger than a small but smaller than a medium. And the tag on the clothes usually reflects that. But not with Fresh-Tops, apparently.

To top it all off, this was supposed to be a birthday gift for someone special. I ordered it well in advance, giving plenty of time for shipping (which was supposed to take 7-10 business days). But then I got an email on DEC 21 saying that the order had just shipped, and I'd have to wait another 7-10 days for it to arrive. That's cutting it pretty close, but I figured it would still get there in time for the big day.

Nope. The package didn't show up until JAN 9th. That's a full week after the birthday. I mean, I get that the holidays can be busy, but come on. If you're going to promise a certain shipping time, you should be able to deliver on that promise.

All in all, I'm pretty disappointed with my experience with Fresh-Tops. The clothes themselves are cute, but the shipping and sizing issues really put a damper on things. I don't think I'll be ordering from them again anytime soon.

I gotta say, I'm not too impressed with Fresh-Tops. I mean, seriously, this site is a total joke. The prices are way too high and the customer service is just plain awful. I ordered a pair of shorts for my little sis back in December of 2014, and I didn't get them until January 6th of 2015. That's like, almost a month later! And when I finally got the shorts, they were way too small. I mean, come on, Fresh-Tops, can't you make clothes that are true to size?

So I emailed them right away to ask for an exchange. I wasn't even asking for a refund, just a different size. But their response was totally ridiculous. They said that I had to contact them within 2 days of receiving my order if there was anything wrong with it. But how was I supposed to know there was anything wrong with it until I actually got the shorts and tried them on? And why didn't they mention this policy on their website? It's like they're trying to trick people into buying their clothes and then not letting them return them.

I've worked in customer service before, and I know that the most important thing is to make sure your customers are happy. But Fresh-Tops doesn't seem to care about that at all. They just want to take your money and run. I've emailed them a few more times asking for help, but I haven't heard back from them yet. And now I'm out $30 and my little sister doesn't have her Christmas present. Thanks a lot, Fresh-Tops.

I recently had an experience with Fresh-Tops that left me feeling frustrated and disappointed. I had placed an order on November 29th, hoping to receive it in time for Christmas. However, it is now December 24th and my order has yet to arrive. I paid for my order on November 30th, but despite numerous emails and attempts to contact the company, I have not received any updates on the status of my order.

I must say, I am extremely disappointed with the level of service I have received from Fresh-Tops. They have been completely unresponsive and unhelpful throughout this entire process. I have received nothing but scripted responses and empty promises, which have done nothing to alleviate my concerns or provide me with any useful information.

In fact, the only time I received any sort of response from Fresh-Tops was when I sent them a scathing email, expressing my frustration and disappointment with their service. Even then, their response was robotic and unhelpful, offering no real solutions or explanations for the delay in my order.

Overall, I would not recommend Fresh-Tops to anyone looking for a reliable and trustworthy online shopping experience. Their lack of communication and poor customer service has left me feeling frustrated and disappointed, and I would hate for anyone else to have to go through the same experience. If you're looking for a company that actually cares about its customers and values their business, I suggest you look elsewhere.

I just got my order from Fresh-Tops and I gotta say, I'm not too happy with what I received. I ordered a long-sleeve t-shirt, a cropped sweatshirt, a crop top, and a t-shirt that says "vegan" on it. The long sleeve t-shirt looked nothing like the picture on the website. It was supposed to be a light pink color, but it came in a darker shade that wasn't even close. The cropped sweatshirt had a raw hem that looked like someone just took a pair of scissors to it. It was super unprofessional and not what I was expecting at all.

The crop top was supposed to have black writing on it, but it turned out to be navy blue. And the worst part was that it was way too wide for a "small." I mean, come on Fresh-Tops, get your sizing right! The t-shirt that says "vegan" on it also had navy blue writing instead of black. I was really disappointed with the quality of the products I received.

But hey, at least I got my order, right? I guess that's something. Overall, I wouldn't recommend Fresh-Tops based on my experience. The products were not what I was expecting and the quality was lacking. If you're looking for cute clothes, I suggest looking elsewhere.

I gotta tell ya, folks, I had a pretty bad experience with Fresh-Tops. I made an order back in May of 2017 for three items, but when they arrived, one of them was just not what I was expecting at all. I mean, it looked nothing like the picture on the website! So, I decided to return it and get my money back.

Now, let me tell you, trying to get in touch with someone at Fresh-Tops was like trying to find a needle in a haystack. I called their phone number (which is ***797, by the way), I sent them two emails (***@fresh-tops.com and ***@fresh-tops.com), and I even tried reaching out to them on Twitter (@FreshTops) and Facebook. But no matter what I did, I just couldn't get a response from anyone.

Finally, after what felt like an eternity, I managed to get through to someone on the phone. They sent me a return label, and I shipped the item back right away. But after that, I never heard from them again. I lost a lot of money, and I'm still pretty upset about it.

So, let me just say this: if you're thinking about buying something from Fresh-Tops, I would strongly advise against it. Their customer service is just terrible, and they don't seem to care about their customers at all. Do yourself a favor and stay far, far away from this company.

n about their customers.

Fresh-Tops is a website that sells cute shirts. However, my experience with them was not so cute. It took them more than two months to deliver my order. When I tried to call them during their posted hours, I always got an automated message that they were not taking calls. It was frustrating because I wanted to know what was happening with my order.

I decided to email their customer service instead. But every time I did, I immediately got an automatic message back that said my order was already on the way. However, when I checked the UPS tracking, it clearly said that my order was still in transit. It was confusing and made me feel like they didn't care about my order.

I was lucky to receive my order eventually. Their shirts are super cute, and I love them. But it's a shame that they don't prioritize their customers. If they hired a PR person who gave a [protected]@m^n about their customers, they could be four times more successful.

Overall, I would recommend Fresh-Tops for their cute shirts. But be prepared to wait for a long time and don't expect great customer service.

I recently made a purchase from Fresh-Tops on 10/12/15 (I live in Australia). They sent me an email confirming my order, which was great. The email said that I would soon receive the Track & Trace information. However, it has been 10 days now and I still haven't received any information. I have emailed them every single day, but I haven't received any response from them. I'm starting to regret not checking their reviews before making my purchase. I'm extremely disappointed with their service. Today, I will be going to my bank to dispute the payment I made to them. It's a shame because I really liked the jumper I ordered, but their lack of communication and customer service has left a bad taste in my mouth.

I've been eagerly anticipating the arrival of my Fresh-Tops order for a whopping two months now, but unfortunately, my patience has yet to pay off. Despite placing an order for just two shirts, they have yet to make their way to my doorstep. After waiting for a full month without any updates, I decided to reach out to customer service for some answers. To my dismay, I was informed that my order hadn't even been shipped yet! I couldn't believe it - a whole month had gone by and they hadn't even sent it out yet.

Finally, after what felt like an eternity, I received an email notifying me that my order had been shipped and that it would take 7-10 business days to arrive. However, another month has passed and I still haven't received my shirts. It's frustrating to think that I've already paid for them and yet they're nowhere to be found.

Overall, my experience with Fresh-Tops has been disappointing. While I was initially excited to receive my order, the long wait time and lack of communication from the company has left me feeling frustrated and dissatisfied. I hope that they can improve their shipping and customer service processes in the future so that others don't have to go through the same experience.

So, I was all excited to order a top from Fresh-Tops on 12/1/15, hoping to get it in time for Christmas. I got a confirmation email and my credit card was charged, but then...nothing. No word on when my order would ship, no response when I tried calling their number. I finally got through to someone via chat on their website, but all they could tell me was that I'd get an email when my order shipped. It's been 14 days and still no email, no top, no nothing. I'm starting to feel like I got scammed. Wish I had checked out some reviews before I placed my order. I'm definitely going to dispute these charges with my credit card company.

So, I gotta say, I'm pretty disappointed with Fresh-Tops. I ordered some stuff for my daughter back in December, and it's now January and I still haven't gotten anything. I tried calling them, but the voicemail was full, and they didn't respond to any of my emails. All I got was a confirmation of my order and a charge to my credit card. They said tracking would be available in 7 to 10 days, but that was a total lie.

I'm not one to get all worked up over stuff like this, but come on. My daughter was really looking forward to these tops, and now she's left empty-handed. I even went ahead and filed a complaint with the BBB, and I'm considering taking further action. It's just not right to treat customers like this.

Honestly, I don't have time for this kind of nonsense. But I'm so frustrated that I feel like I have to do something. I mean, these tops were the main thing my daughter wanted this year. And now we're left with nothing. It's just not fair.

I would have appreciated even a simple response from Fresh-Tops. Just something to let me know what was going on. But instead, they left me in the dark. It's really not a good look for them. I wouldn't recommend ordering from them until they get their act together.

I had a big order for my daughter's Christmas present from Fresh-Tops and I was so excited to get it. I placed the order on November 20th, but it's now December 30th and I still haven't received anything! They charged my credit card right away, but they didn't process my order at the same time. I've sent them a bunch of emails asking about my order, but I haven't gotten any response. I even tried calling them, but their mailbox is full so I can't leave a message or talk to anyone. It's really frustrating and disappointing.

I don't think this company is doing a good job at all. If they can't keep up with the orders, they shouldn't be advertising on Instagram and Facebook. It's not fair to take people's money and not deliver what they promised. I'm really upset and I don't want anyone else to have to go through this.

I'm going to have to fight with my credit card company to get my money back. It's not fair that I have to do that, but I don't know what else to do. Fresh-Tops needs to step up their game and start providing better customer service. I'm really disappointed in them and I won't be ordering from them again.

I recently made a purchase from Fresh-Tops on 11/12/15 and was excited to receive my order. However, I was disappointed to find out that my order had not been shipped yet even though I received an email with a tracking number on 11/18/15. I waited patiently for a week but when I checked the tracking information, it only showed that the label was created but not shipped. I was starting to get worried about my order and decided to reach out to Fresh-Tops on 12/4/15 to ask for a refund since the turnaround time was unacceptable. Unfortunately, I did not receive a reply from them.

Feeling frustrated, I decided to email them again on 12/8/15 and this time, I demanded a refund and for my order to be cancelled since it had not been shipped yet. Finally, on 12/10/15, I received an email from Fresh-Tops. However, they did not acknowledge my request for a refund and cancellation. Instead, they simply said, "Thank you for contacting us, at this time your order is in shipping process. Please allow a couple of days to update for more information. You should have received an email with your tracking information. Thanks again for shopping with us."

I understand that delays can happen, but the lack of communication and slow response from Fresh-Tops was disappointing. I hope that they can improve their customer service in the future to avoid similar situations.

I was browsing through fresh-tops.com and came across a super cute shirt that caught my eye. It had a catchy phrase that read, "Kanye Attitude with Drake Feelings." I was so excited to receive it, but when it arrived, I was disappointed. The shirt they sent me looked nothing like the picture on their website. The embroidery was missing, and the words were poorly screen-printed on a huge, generic white shirt. I had to cut it up to make it look less like a dress on me.

To make matters worse, it took forever for my order to arrive. I was getting worried and decided to email them, but they never responded. Eventually, I received a shipping confirmation, but it was still frustrating that they didn't bother to reply to my email. It's just plain rude, especially when I had already made a purchase.

In my opinion, fresh-tops.com is a scam. I wouldn't recommend ordering anything from them. You'll only end up disappointed like I did.

I have ordered two shirts from Fresh-Tops and they said that I'll get my order in 7 days, but it did not arrive on time and the worst part is that it actually took them over two months to deliver my order! Recently I finally received it and when I opened the package and saw the shirts I was terrified with the quality. Printing was terrible and already faded out! It was almost impossible to see the images! I waned to get a refund but they ignored me and never replied. Beware!

I ordered something from Fresh-Tops and waited 2 months for to arrive! I ordered a small size and when I received the package I realised that my shirt was extremely huge like a tent! It didn't so I decided to return it for a refund. I contacted their customer service and their rep promised to call me back in a week. It's been three weeks now and still nothing! I'm pretty sure that I was scammed. I called them again and the rep said the same thing! I demanded a refund, and he said that my issue needs some time to be fixed. What a joke! I doubt that I'll ever get my money back. I will never order anything from Fresh-Tops again!

My daughter asked me to order something for her from Fresh-Tops. She said that her classmates were talking about this website all the time. I ordered two shirts and a bag for her and spent about $90. I placed an order back in December and received it only yesterday. I was expecting a big box, but received a small package. When I opened it there was only one shirt. I have no idea where are the other two items. I contacted Fresh-Tops and they don't know anything either. If they are not going to send me my bag and shirt, I will demand my money back! I will never buy anything else from Fresh-Tops again!

My order was made on December 4th and I received it only two days ago. I ordered S sized clothes, but everything was like L! I didn't realize that ordering a S would mean that I would receive what ever size determined by the staff who shipped. It is written on their website that shipping takes only 7-10 business days. But I was actually waiting for my order for almost a month! Very poor and extremely slow service. Well, I hate them so much that I even decided to keep everything. I just donated the clothes.

I placed an order on 1/12/15 and the next day I received a conformation email with a tracking number. One week later I checked the status of my order and realized that it wasn't shipped out yet. But I wanted to give them a chance. Few days later I emailed them asking where my order was and when will it be shipped out. But they just ignored me. Then I sent them another message asking for a refund, but still nothing. It was very rude and unprofessional for such a big company. Next time I demanded my money back and asked them to cancel my order. And then I finally received a reply, but it just said “Your order is in shipping process. Thanks again for shopping with us." And since then I received only emails stating how happy they are that I am their client. It's already December 28, but I didn't receive anything yet. Horrible experience.

The company www.fresh-tops.com is real rip off. We have ordered 2 tops from the website, and our cards were charged immediately. We got the USPS tracking number. We checked it every day, but our items were stuck somewhere in Florida. We tried to contact the seller, but all agents were offline and no one replied to our emails as well. We wasted time and this company continued to scam other people. Be careful and don’t advise this website to your friends.