Deals Club / Dealathons
Reviews and Complaints

I ordered 2 Kat von d for my Christmas gift by accident and didn't realize u tiki already paid which I figured was fine I could give one to my mom or sell to make profit back. When my order came in I received only one Kat von D co your palette. I called customer service which they never answer or call you back I had to get my mom to call tbeyoffereme a refund but I paid on a pre paid master card and they dont do refunds on there. I never get my 35 dollars. Can tithsi day and they never offered any other option. Bad company and ### quality control. I still deserve my 35 dollars back! Don't buy from there if you do it's at your own ri!

I ordered 12 items but have only received 2 items in individual shipments. Don't order from these guys, I think they went bankrupt.

I ordered a duvet sku 2014, luxurious 400 tc hotel series 4pc duvet set and got a set of cheap sheets.

I ordered a duvet and got a cheap set of sheets.

I ordered a pandora style bracelet a few months back and have not received it yet.I have emailed, phoned and have not been able to get a hold of them.I won't be dealing with them again.

hello i oredered a 6 wheel nail rinestone jewerly kit sept 22/2014 and i STILL Havent recieved it... are you guys fake is dealathone even real? i would like someone to get back to me ASAP. PLEASE it is important that someone get back to me it would be kindly appreciated. this is my first time ever buying from dealathons and im very disapointed.. Lisa someone did get back to me oct 29/2014 and said that my order way on its way and they said 5-20 days and that is well over 20 days ...thank you Lisa

Hi, I am so sorry that you feel this way but according to our records there are no outstanding refunds owed for the deal in question. We could be wrong, so please email me at david@dealathons.com and I will solve this for you asap.

Sincerely,
David

HI There,
I highly disagree with the complaints on this site. I have ordered many products from Dealathons.com and have received them in a timely manner. I would 100% order again and I have referred them to many of my family and friends.
Too bad you had a bad experience because you are missing out on some great products!

Hey Michael,
I see that your phones were down August 2012...its February 2014 and your phones still don't work. You might want to contact Bell and see what the hold up is.

I've been calling several times a day for the last two weeks and I haven't been able to get a hold of anyone. I'm a lawyer on mat leave and exposing your company has just become my pet project.

Dealathons is a scam. If you don't believe me, check the complaints here http://www.sitejabber.com/reviews/www.dealathons.com

Try calling their office...nobody will pick up. Just give it a try. The whole company is a joke. [protected]

If you look at this link, you'll see that Dealathons was Sick Kids' donor of the month. Please stop maligning companies that are actually doing good things. Thanks. http://www.sickkidsfoundation.com/ourdonors/archive2011.asp

This site is a SCAM 100 %. I have contacted Sick Kids Hospital and they told me they HAVEN'T received a penny from Dealathon. I have had the worst experience with Dealathon in my 4 years of online deal shopping.

ALSO the guy called DAVID MAGAZZINICH, who responds to all the online complaints with FAKE excuses, is also the person who they refer you to when you have a complaint. He is also calls himself Michael or by other names. I found this out when he responded to a customer's complaint online with his cell number (different than the one on the website) and the number matched with what he told me was his cell phone. HE IS A SCAM! PLEASE BEWARE !

Hi, I am so sorry you feel that way. Dealathons has done over 2540 deals in 2 years and although some have had issues, 99.9% are fine. We do our best to respond to any issues in a timely manner. In regards to the sandals. After ordering 2 large orders, and preparing for a 3rd. We were told we would have to wait until September 1 to order again, this was not told to us prior to the deal going up, everything was fine then. Either way we have initiated refunds for all customers still who have not received their sandals. Please feel free to email david@dealathons.com and I will look into this right away,

In regards to our phones, they have been down now since yesterday (Aug 28) at 4 pm and we are working with Bell to fix them, sorry for any inconvenience this may have caused.,

Sincerely,
David Magazzinich
CEO Dealathons.com

I purchased 2 painting vouchers awhile back. Painters didn't show up. I contacted Dealathon who said they would send me a credit. Great - I have a credit memo. Doesn't do me much good unless they actually put the money back in my paypal account. That was 10 business days ago.

I guess the next step is to notify paypal that I've been ripped off.

Can you say beyond frusterated... I had bought 5 different vouchers for a resturant that had no expiry date however the place has since closed. I called May 15th for a refund and was assured that they would mail a refund to my home address as no credit card information was stored. Nothing came, phoned again on August 15th and spoke to the same person who said that they would re-issue the cheque for me and that someone from from accounting would call me the next day to confirm a tracking number. There was no call so I called back and spoke to the same girl who assured me that the cheque had been put in the mail that morning, August 17. I asked for a managers name and extension to follow up. To date I still haven't received a refund, so i just phoned back for the third time and spoke to Anton, who assured me that it would be in the mail in the morning. I requested again for a tracking number and was told that he was unable to provide it until the morning. So lets see what happens tomorrow.

I emailed them (no response), emailed two days later (no response), emailed two weeks later (no response), called them (inbox was full), called them and left a message (no response), called them (FINALLY SOMEONE ANSWERED YAAAAAYYYYYYY).

Customer service is terrible and the girl on the phone didn't seem too concerned that the merchant did not give the full spectrum of services. She offered me a $20 credit and I was out $100.

BUYER BEWARE … If you really need to purchase from Dealathons.com please use a credit card where you can easily dispute the charge(s). I am an avid user of the deal/coupon/voucher sites and have not encountered such lack of respect to their customers and poor quality vendors (basically scammers). In my case I requested a refund for a voucher which specified they accepted paypal which after much effort found out the dealathons vendor no longer accepted payal. The vendor did not return my many emails and phone calls pertaining to this issue … instead I was informed from paypal themselves. I then proceeded to contact dealathons numerous times via email and phone (if anyone answered it was always ‘the person you need to speak with is not in right now I will have her call you back’). Suffice to say they never ever called or emailed me back. To-date I still have not received my refund nor a reply. Nice.

This website is most definitely a scam. 2 months ago I ordered a 30 dollar product, not really anything worth scamming people on in my opinion but evidently... Anyway, I've emailed them, called them all hours of the day. Within business hours or outside of them the phone does nothing but ring and send you to voicemail if you're lucky, if you're not lucky it just hangs up on you.

I paid using paypal but unfortunately gave this "company" the benefit of the doubt until I passed the time I could launch a complaint. I'm going to let Paypal know regardless that this company has no intention of doing business properly but I'd be surprised if I ever hear from this place again. Buh Bye 30 bucks.

Bought a voucher for a car wash from Dealathons. After many attempts to book, it turned out the company offering the car washes didn't really exist. i know this because I did a drive-by one day to ask for a booking in person and it was a deserted industrial unit. Asked Dealathons for a refund. Around 2 months later they finally pay up, into a Paypal account, so I consequently get charged a fee by Paypal. Not sure how stupid they think their customers are. They were hard to get to speak to, didn't return a single message and when I did get hold of somebody, they lied about the company being in business (repeatedly) and they lied about the refund being sent when it was originally supposed to have been. They even sent me a confirmation email for the refund, then conveniently 'forgot' to process it!

Being very generous and ignoring the fact that Dealathons did not check out the company properly in the first place, their customer service is appalling. Give them a wide berth, there are better deal sites out there.

Terrible - Half of my purchases didn't even go through because they misinformed the public of what the companies wanted to offer. I am STILL (4 months later) waiting for my reimbursement of $300. I will never fall for this Dealathons trap again.

At least it's better than dealfind as you can actually speak to someone on the phone, but their interest is in making money and not making sure the customers are happy. Buyer beware on these types of deals. Not sure I'll be using these deal websites ever again.

Their website says you can get a refund within 14 days of purchase - WHAT A JOKE. I bought a voucher and requested a refund the next day when I found something cheaper, they said they would issue a refund, it's been a month now and still nothing. No reply when I follow up with them either. THIS WEBSITE IS A SCAM.

I had a $170 credit with dealathons which magically disappeared when nCrowd bought the company. According to nCrowd, they were never made aware of any credits and they were never passed on by dealthons.
I'm filling a complaint with the BBB. I'm not expecting to ever see my money again but these crooks needs to be taken down before they make away with more ppl's hard earned money. I believe the same ppl are now running deal's club or similar.

Very disappointed and angry about this.