GearBubble
Reviews and Complaints

Order #gb_14168a658ca1e902
Status Updated Dec 31, 2016
Your item has shipped!
Your order has been shipped by -
Service : USPS
Tracking Number : 9400111899564557271309
Shipping Date : 2016-12-21

Still have not got this

Michael Ray
[protected]
[protected]@hotmail.com

Shipping Address Line 1: 243 grimes st B
Shipping Address Line 2:
Shipping Address Line 3: Eugene, OR 97402
Shipping Address Line 4: United States

Product Name: My Little Girl Yesterday

Product Description: Necklace

Tracking ID: 9400111899564557271309

Service: USPS

THANKS

The necklace I order was " To my gorgeous wife" I've yet received anything. I was hoping my wife would get Christmas didn't and now for New Year's. Let me know something. I would like to Know when I will receive the necklace? It's been 13 days since I placed my order and I paid for it up front. I'm waiting for a response on this matter please. Thank you for your time in this manner.

2  Round Pendant Necklace - Gold Plated.
I paid $55.90 for two necklaces.
I just purchased 2 of them for my 2 sons. I received it after Christmas, and I would like to return or receive a refund. It is so small that I can hardly read the words. I would never in a million years give that as a gift to someone I loved! Please refund. Thanks,
Michael Mastroianni

The package was damaged and one of the two cups was broken. The box had damage on one corner and allowed contact with the cup.

Donald L. Jacobson
39666 Country Club Dr.
Palmdale CA 93551
Cell Phone [protected]
Home Phone [protected]

Order gb_3b03e329bdf4fe0b. Ordered 3 daddy to daughter pendants on December 7th it is now December 29th and the order showed up with two of the three pendants I ordered. I have emailed several times called the 800 number several times absolutely nothing back from this company do not buy from them it might be a scam. If they are a legit company their customer service sucks

I ordered my husband a personalized necklace on December 18th. Every time I check tracking it says my order is being processed. I emailed the provided email on December 23rd and all I have received is the automated response saying my email is being reviewed.
I paid for this item I really would like to know what's going on with it and soon. Please respond.

Gearbubble sent the wrong item. While it arrived before Christmas, it wasn't the item I had ordered as a gift, and I had to pay for overnight shipping to buy another gift from Amazon to replace this. I have reached out by email, chat and phone -- during regular business hours -- and have received no response. I finally had to file a complaint with American Express.

AWFUL customer service.

i ordered the gold heart necklace that says thanks for being my naughty lover and what not, this was december 11th this was a christmas present for my wife that i never recieved, but you got your money so you can imagine im pretty pissed off, ive gotten four emails order confirmation, a reciept email, your order is being processed, and my order is being made, that was the 14th, and still havent recieved #### todays the 27th my email is jamesmorgan.[protected]@gmail.com i want my damn money or that necklace a.s.a.p. and thanks for waisting my time order# gb_4d1036ee67e62347

Transaction #gb_f8e7b0b125ce07d2 was given in confirmation e-mail to me.
Have had zero contact from gearbubble.com [protected] Nv since I placed and paid for the order, in the amount of 93.60 by Discover Card, on December 8th of 2016. I was told on the confirmation that the order was being submitted to somewhere to be made and that I would be notified when mugs were shipped.

My husband ordered my necklace on November 24, 2016. Order number gb_f0fdaf4b2945b329. When I call the number provided, I get a recording that tells me to email. When I email I get an automated message telling me my request is being reviewed. It is now December 24 and I still have no necklace. There is a tracking number but it is useless. At this point I just want my money back and never to hear the name "gearbubble" again.

I submitted an order for a heart necklace (wife) on 12/13/16. Checking on order yesterday gave me the same BS...
Order #gb_14cce11e709283d4
Status Updated Dec 13, 2016 & Dec 23, 2016
Your order is being processed.
We will update you when the item is shipped.

I ordered in time to get the order by at least this time. 24th. Yet nothing.

I made the mistake of making 2 more orders on the 23rd for Son/Daughter. I am probably looking at the same problem...in other words...I have been Scammed!

Michael Powell
[protected]

I ordered the two golden heart pendants on the 15th of December, the add said 7 days to deliver the product, I still have not gotten anything yet. No email on shipping or when it is going to be delivered. My email address is [protected]@gmail.com. I have tried to contact you for the past 4 days and no response yet please help me by calling me on [protected].

OMG where do I start!
Order placed on the 8th December 2016 with them assuring delivery before Xmas
Order placed.
Next day recieved email conformation saying they are being made
Week later chased up by email. No reply
Tried their tracking route . They can't be assed to update it
Since then I've sent 4/5 emails. Yep, no reply.
Yesterday on the 23rd December, sent email begging and pleading just for an idea as to when or even round about delivery expected. No reply
Today is the 24th December I know for sure now that this not happening
I will be disappointing my wife and Daughter tomorrow with a nice surprise
I have since emailed them yet again to say to stick um up where the sun doesn't shine and want an immeadate refund
I advise anyone to not purchase anything from this shower of sh...t

Never going to use this company again!
Item was ok but a LOT smaller than expected (I could hardly read the writing on the necklace) but that's not the reason why I wouldn't use this company again.
The price of the item(s) on the website aren't marked clearly enough - I had to pay a lot of postage to get this shipped to the UK which then got lost in the postal system when it arrived in the UK (I had a tracking number I could follow luckily).

I contacted customer support via their website about the issue of my missing item and they completely ignored me! Luckily I paid via paypal so put in a claim and surprise surprise they got in touch the very next day. They then expected me to chase this up with the post office to see where my item was - I'm the customer for God's sake. I shouldn't be expected to chase up my own missing item I didn't receive.
A few days later I received a letter from the post office saying that I had to pay import charges for the item. It did NOT mention anything about this on the website.

So basically I had to wait 6 weeks before I received my item and due to the postage cost (and an extra £13 to pay in import charges!) my item actually cost twice as much as advertised.

Never again!

I ordered just one Daughter Necklace on December 14th. I received an immediate confirmation, followed by an email on December 16th stating the order was "being made." That was the last correspondence from them. As of today, December 23rd, I have not received the necklace. I have emailed them at their [protected]@ email, not once but twice, and have had no response back. So I plan to file a complaint with the BBB. And I will make sure no one that I know ever orders from them!

Ordered three Daughter Necklace on December 9th and never received them. I tracked them and it was sent back due to lack of address. Just want my money back. I emailed you three times and no response back. So I made a complaint with the Attorney Generals Office and the BBB. Here's my Order #gb_66dcd108c06a917b and here is the tracking Number 9400111899564599230609. Go on and see what it says.

I downloaded the picture I wanted on the mug. The picture is so dark it is barely recognizable. I am incredibly disappointed with the quality. I cannot believe the company would send something of such obviously poor quality without contacting me first to let me know how compromised the item would be. The mug was to be a very special Christmas gift for my husband with a picture of our son, a US Marine who is away from home this Christmas. This is terribly disappointing.

I ordered 2 mugs from them on December 4th, 2016. It says on their website it could take up to two weeks to ship, which seems like a lot but I figured its the holiday season so that might very well be the case.

However it is now December 23rd and my status still says "PROCESSING".

I emailed them this past Tuesday and they said that due to the holiday influx it may take longer, but how in the world is an order for two mugs processing for 19 days?!
(the holidays don't always happen in December and there is no way they could have possibly predicted the major influx in orders this month...) [yes sarcasm]

They were quick to respond to my email but nothing has been done. And my refund that I requested has yet to be addressed.

I am extremely dissatisfied. I will never order from them again and I will be sure to let anyone I hear of looking to order from them let them know this website is a complete scam with the worst service.

I ordered a necklace for my son on Dec 9, 2016. The company promptly took my money, however I have not received any thing to date. Only a email saying that order is processing. This is a Christmas present, however I guess my son will not be receiving it this Christmas. If a company cannot deliver, the decent thing to do is to let customers know that their product will not be delivered.

I was recently a seller on Gear Bubble. I created a store on the site in August and didn't make a penny! That is a side note.

I was also a member of the group on Facebook. I posted a legitimate question on how to deal with complaints about products and items being wrong or late in terms of shipping. Well, I thought they were located in Kansas which is where the founder is located, so I responded to an angry person on Facebook who shared a post on my gear bubble page, to contact gear bubble directly at [protected]@Gearbubble.com with any problems and mentioned that the founder was located in Kansas because I thought his company was also. I was then informed by the founder (Donald Wilson), through a comment in the Facebook group, that my page's name was confusing to people and to send them to the customer service email. Well I did so and I also changed the name of my page so people would not be confused. Apparently he saw my comment to the angry customer and the next day (today December 22nd), he again commented but said what I did was "uncool"by giving his location to a customer and claimed he had given me one chance to fix things, then removed me from the Facebook group. I could not respond so I am posting this complaint. By pulling a ##### move like that, I blocked him on Facebook, deleted my Gear Bubble Facebook page and emailed Gearbubble to delete my seller account. I will NEVER have anything to do with that company ever again and I advise any one else to stay away from them. From the looks of other complaints here, I am justified in feeling this way because the founder was butt hurt and responded to me the way he did. I tried to legitimately sell through his platform and ask a real question but was met with bull####. Well #### Donald Wilson and Gear Bubble. Please feel free to share every complaint you find about this worthless company. You're better off buying or selling through a different platform.