GearBubble
Reviews and Complaints

I ordered 2 picture mugs from your company that was guaranteed to be delivered by the 14th of the month; however, this was not the case because I received them a day late and broken. These gifts were to be presented to him presenting them to him as a part of our history together. One picture was taken in our first month together, and the second, 39 years later, this was to b. E extra special because february is our anniversary month as well and this would be like a then and now gift to celebrate almost 40 years of marriage. Valentines day which was a lie. I am so very disappointed that my surprise gift was ruined, and although it won't be the same, I hope that you will stand by your guarantee and make this right. (653544 patricia diaz is one of the tags, the other was unreadable.) I await your response and hope that this will be fixed. My number is, [protected]

The website advertised 5-8 business day shipping. I received a "your order has shipped email 5 days after ordering, but the "tracking" said awaiting item for the next 6 days. The website has no contact numbers. This was order #gb_c63b899612fcd5fe, and the tracking currently shows an estimated receive date of the 31st, 16 days after they took the funds.

I am really pissed off and very disappointed with this piece of crap youn sent me. You did NOT print the pets name (Barney) at the bottom of the mug, you only printed Br. This was going to be a Christmas gift, I can't give this piece of crap as a gift like this. This was my fisrt purchase from Gearbubble (and probably my last), I am not very impressed with this company. I'm sure you will blame me saying I didn't type the name in properly, or blame it on some technical issuse. I had several famly members and friends waiting to see the mug and they were going to order something. I'm embarrassed to show this piece of crap to any of them, but I will. I doubt they will place any orders.

A really pissed off customer: Jeff Beard #641924

I ordered a watch on Dec6 and my account was debited on Dec 19 but I have not recieved the watch or an email explaining any details. It was my understanding it would only take a week at the most to recieve the product and the fact that it is a Christmas present makes it even more important that we recieve it. If we someone would supply an email address so we can find out when we may recieve it because again it was paid for 13 days ago.

I just recieved the "my wife necklace" I ordered fom you. I want to return it. I was utterly disappointed with this pendant! Do I need a return label or can you send me the address to return it to for a refund? It is alot smaller than I imagined it to be, as you need a magnifying glass to read it and there is incorrect spelling of the words. It was pictured as a heart pendant and came as a round pendant without color.

Allan Sabel
2648 Erie Ave
Sheboygan, WI

I just recieved the "my daughter necklace" I ordered fom you. I want to return it. Do I need a return label or can you send me the address to return it to for a refund? It is alot smaller than I imagined it to be, you need a magnifying glass to read it.

Thank you,

Dorothy M Howell
200 Kristen Drive
Irrigon, Oregon 97844

E-mail [protected]@msn.com

I ordered a mug which is black but when it holds hot water a cat appears with the words... Life is better with my Cat.
I waited a long time for this to arrive and it was delivered by Yodel.
As soon as I picked up the polothene box it rattked.

When I opened the box the handle was smashed.
This may have been Yodel as they threw it over my garden fence or in Transit from U.S.

I would like a replacement or a refund and a safer way of delivering.

To say I'm disappointed is an understatement.

I have just received my necklace from gearbubble an the chain is broken and has been botched with a peace of wire and the end's of the wire are sticking out and will scratch the neck and cannot give as gift very disappointing as her birthday is next month an now I have to go and buy a new chain which will cost me more money wonsagain am disappointed

This product was ordered Sept 8/19 and debited on my Visa account. The service used is USPS and the tracking number is LZ620544762US. It was to be shipped to 439B Linwell Road St Catharines Ontario Canada L2M 2P5. I never received the product and the tracking says it is in transit for over a month, but has not left the US yet. I even went to Canada Post and they have not received the item yet...Can you please track or resend or refund me thanks.

Ordered 2 on 10/15/19 on10/16/19 you sent me a email that said the one order for 44.90 was incomplete, I clicked on it, there was nothing wrong and I received d2. Please cancel second necklace. Jeffrey Winkler 669 Coolidge ave, Rhinelander Wi. 54501 Credit card# ending in 5236. If any questions please contact me at this email or call me @ [protected]

gb_2a4a185b2baa60e6 before you go ahead on this order, I want the inscription right:) it should say Douglas Leroy Ott, please:) your confirmation email was wrong, so please I'm begging you to get it right:) my name is shiane and you have my # in case you don't it is [protected] thank's so much:) any quesyion's, please call me, this is vrty important to me:)

the necklace WAS a gift... I am completely dissatisfied with it... I thought that it would be a gem dragonfly. It looks NOTHING like the picture I saw on Facebook. AND it was suppose to have the name "Mom & Dad" on it & did NOT... I would like a refund please.
Arlene Hogan
10575 White Fox Tr.
Oak Hills Ca 92344
[protected]
I do NOT plain on ordering anything on line again.
I also ordered a butterfly necklace that I thought was from you as well. it also looked NOTHING like the picture I saw on Facebook. But at least it did say "Mom & Dad" on it, and the necklace was of better quality then yours. I also plain on contacting them and letting them know how dissatisfied I am with their product as well, even tho I only have one complaint, it is the main complaint... I saw a gem looking Dragonfly & Butterfly in the add... NOT a picture... And a very ugly picture at that..

I've been trying to get ahold of you guys for almost two weeks now. I've been sending you guys emails and I get e-mails back saying that you guys had closed my request twice all I want is for you guys to send a new necklace to my daughter and I want a full refund. I ordered the necklace saying to my daughter and you guys end up sending her a necklace saying it was from a grandma what is it going to take for you guys to respond to my emails and my request I don't really want to try to get a lawyer involved because you guys don't want to respond and take care of your customers

I ordered this necklace and I got the email got the receipt said that it was shipped I thought that it was delivered on Saturday June 15th 2019 but I don't have the package there was no package in the mail that day from anyone to anyone in my residence and I've called USPS and they said that they didn't have anything on record that it was delivered either so I'm out $50 for this necklace that I never received and I can't get ahold of anyone to talk to me to get a refund

On June 10, 19 I ordered a gold necklas from this company. It cost me $79.00. Today is June 20 and I have not heard a word. I have called and called to no avail. I received a confirmation notice of receipt #1871f-5238. I am going to call the State of Nevada Attorney General and report them. I want the necklas I paid for.

[protected]@sbcglobal.net
Bill Schwarzenbach
714 McMurry Drive
Waxahachie, Texas 75165
[protected]

So small you cannot read it. Terrible product, just want to send it back and get my money back. What would you like me to write. Does not look like the picture, so small it can not be read with the naked eye. Will call the BBB and tell them you will not read my complaint unless it is 350 words. Where & how do I send it back to your company, let me know as soon as possible.

When I first got to see this add on my Facebook page, I was honestly taken back on what was written on the heart! I just received the necklace today and could't be more disappointed! You can't even read anything written on the heart without a good magnifying glass, being it is written THAT small! I tried calling to complain, but they aren't taking anymore phone calls anymore! With the [censored]ty rating this company has and the amount of complaints, than it makes perfect sense to my why they don't pick up the F-ing phone This company sucks and scams you to buy from them!

ordered a mug for a birthday present. A week later still no mug and it was stuck at a DHL distribution site. Complaints were answered with generic useless info. Finally an update and the mug will be here after 2 weeks from being shipped. The company where I ordered this product from is 2 states away. DHL is by far the most incompetent company I have ever seen. I will not use Gear bubble again as they did nothing to remedy this matter except send email stating sorry but here is your tracking info, in 2 of these updates they were for another person. Useless customer service and even worse shipping company.

I ordered one item from Gear Bubble in 2017, and since that purchase, I have been receiving numerous emails advertising products. I have tried the "unsubscribe link" under the heading, the "unsubscribe link at the bottom", and closed all account notification, etc. and continued to receive numerous emails every day. Finally, I sent Customer Support an email requesting to be taken off of their email list.

This company refuses to honor my request and continues to send several emails every day. I will be contacting the FTC to file a formal complaint. I advise all of you to do the same is you have issues with this company.