TeamExpress’s earns a 1.0-star rating from 3 reviews, showing that the majority of sports equipment shoppers are dissatisfied with their purchases.
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Beware!
On this website you can create your own account to check your order status. Anyone can do it, it's easy.
I purchased something as Christmas gifts, however, the items never arrived.
The order status showed that the items were in processing, customer service tried to assure me that the items were dispatched long time ago and I would get them soon. It takes too long though. What to believe?
The worst services and impossible to reach the online chat agents
I ordered hockey gloves from the company www.teamexpress.com. I placed the order and got the confirmation info, but after that I haven’t received my order. The services were the worst. I tried to contact the online chat agent, but it was impossible and all my messages were ignored. The company turned to be real scam, so stay away from them and post comments if you have faced the same problems.
Read full review of TeamExpressProblems with placing the order
I tried to buy gloves from the website www.teamexpress.com couple of times. Twice I placed the order, but this item was out of stock. After that the seller returned my money back within 3 weeks. I recently tried to buy them again, but at this time money was taken immediately, but the seller didn’t provide any confirmation info. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
Is TeamExpress Legit?
TeamExpress earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for TeamExpress. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Teamexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Teamexpress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
TeamExpress as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Teamexpress.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to TeamExpress. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
TeamExpress Reviews 0
If you represent TeamExpress, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of TeamExpress complaint handling
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TeamExpress Contacts
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TeamExpress phone numbers866 868 5855866 868 5855Click up if you have successfully reached TeamExpress by calling 866 868 5855 phone number 1 1 users reported that they have successfully reached TeamExpress by calling 866 868 5855 phone number Click down if you have unsuccessfully reached TeamExpress by calling 866 868 5855 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling 866 868 5855 phone number100%Confidence scoreSales & Customer Service+1 (210) 348-7000+1 (210) 348-7000Click up if you have successfully reached TeamExpress by calling +1 (210) 348-7000 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (210) 348-7000 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (210) 348-7000 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (210) 348-7000 phone numberHead Office+1 (800) 937-4824+1 (800) 937-4824Click up if you have successfully reached TeamExpress by calling +1 (800) 937-4824 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (800) 937-4824 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (800) 937-4824 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (800) 937-4824 phone numberWarranties+1 (800) 882-1166+1 (800) 882-1166Click up if you have successfully reached TeamExpress by calling +1 (800) 882-1166 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (800) 882-1166 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (800) 882-1166 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (800) 882-1166 phone numberReturn Authorization Number+1 (800) 242-5353+1 (800) 242-5353Click up if you have successfully reached TeamExpress by calling +1 (800) 242-5353 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (800) 242-5353 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (800) 242-5353 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (800) 242-5353 phone numbereGift Cards
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TeamExpress emailscustomer.service@teamexpress.com100%Confidence score: 100%Supportteamsales@teamexpress.com90%Confidence score: 90%supportcareers@teamexpress.com79%Confidence score: 79%hr
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TeamExpress address5750 Northwest Pky, Ste. 100, San Antonio, Texas, 78249-3374, United States
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TeamExpress social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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