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TeamExpress
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TeamExpress Complaints 3

ComplaintsBoard
S
5:45 am EST

TeamExpress Beware!

On this website you can create your own account to check your order status. Anyone can do it, it's easy.
I purchased something as Christmas gifts, however, the items never arrived.
The order status showed that the items were in processing, customer service tried to assure me that the items were dispatched long time ago and I would get them soon. It takes too long though. What to believe?

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ComplaintsBoard
C
8:57 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered hockey gloves from the company www.teamexpress.com. I placed the order and got the confirmation info, but after that I haven’t received my order. The services were the worst. I tried to contact the online chat agent, but it was impossible and all my messages were ignored. The company turned to be real scam, so stay away from them and post comments if you have faced the same problems.

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ComplaintsBoard
V
7:07 am EST

TeamExpress Problems with placing the order

I tried to buy gloves from the website www.teamexpress.com couple of times. Twice I placed the order, but this item was out of stock. After that the seller returned my money back within 3 weeks. I recently tried to buy them again, but at this time money was taken immediately, but the seller didn’t provide any confirmation info. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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Is TeamExpress Legit?

TeamExpress earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TeamExpress to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TeamExpress is known for their high standards and safety. If you're thinking about dealing with TeamExpress, it's wise to check how they handle complaints.

We found clear and detailed contact information for TeamExpress. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Teamexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Teamexpress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

TeamExpress as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up TeamExpress and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Teamexpress.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to TeamExpress. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of TeamExpress complaint handling

TeamExpress reviews first appeared on Complaints Board on Nov 10, 2014. The latest review Beware! was posted on Dec 28, 2017. TeamExpress has an average consumer rating of 1 stars from 3 reviews. TeamExpress has resolved 0 complaints.
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  1. TeamExpress Contacts

  2. TeamExpress phone numbers
    866 868 5855
    866 868 5855
    Click up if you have successfully reached TeamExpress by calling 866 868 5855 phone number 1 1 users reported that they have successfully reached TeamExpress by calling 866 868 5855 phone number Click down if you have unsuccessfully reached TeamExpress by calling 866 868 5855 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling 866 868 5855 phone number
    100%
    Confidence score
    Sales & Customer Service
    +1 (210) 348-7000
    +1 (210) 348-7000
    Click up if you have successfully reached TeamExpress by calling +1 (210) 348-7000 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (210) 348-7000 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (210) 348-7000 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (210) 348-7000 phone number
    Head Office
    +1 (800) 937-4824
    +1 (800) 937-4824
    Click up if you have successfully reached TeamExpress by calling +1 (800) 937-4824 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (800) 937-4824 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (800) 937-4824 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (800) 937-4824 phone number
    Warranties
    +1 (800) 882-1166
    +1 (800) 882-1166
    Click up if you have successfully reached TeamExpress by calling +1 (800) 882-1166 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (800) 882-1166 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (800) 882-1166 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (800) 882-1166 phone number
    Return Authorization Number
    +1 (800) 242-5353
    +1 (800) 242-5353
    Click up if you have successfully reached TeamExpress by calling +1 (800) 242-5353 phone number 0 0 users reported that they have successfully reached TeamExpress by calling +1 (800) 242-5353 phone number Click down if you have unsuccessfully reached TeamExpress by calling +1 (800) 242-5353 phone number 0 0 users reported that they have UNsuccessfully reached TeamExpress by calling +1 (800) 242-5353 phone number
    eGift Cards
    More phone numbers
  3. TeamExpress emails
  4. TeamExpress address
    5750 Northwest Pky, Ste. 100, San Antonio, Texas, 78249-3374, United States
  5. TeamExpress social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all TeamExpress contacts
TeamExpress Category
TeamExpress is ranked 507 among 1606 companies in the Online Shopping category

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