Ken's’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with purchases.
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I went to Ken's in June to get my audio system installed
I went to Ken's in June to get my audio system installed. I bought it from Scott for $1076, which included installation. They called me after lunch and said it was ready to pick up. When I got in my truck, I saw a big crack in the middle of my dash. I went back into the store to tell them about it. Scott came out and took photos of the damage. He said they would take care of it and that Kenny would be in touch soon. It's been almost two months and I've made a lot of phone calls, but Kens Audio still hasn't paid the $360 to replace my dash. I talked to Scott, Austin, and Pam and they all said Kens would pay for it. Can someone help me out here?
I purchased a complete stereo subwoofer system from Kens stereo in Georgia
I purchased a complete stereo subwoofer system from Kens stereo in Georgia. Kens stereo handled the installation, including wiring and custom enclosures. Shortly after picking it up, the amplifier failed. Despite multiple returns for repair, the issue persists. The inconvenience and repeated failures, along with damage to my vehicle's interior, have left me seeking a resolution without further visits to the store.
I bought a stereo and backup camera from Ken's for $1,069 with installation on July ** 2022
I bought a stereo and backup camera from Ken's for $1,069 with installation on July *** 2022. The installation was scheduled for July XX XXXX. I dropped off my car on July *** 2022 and picked it up the same day when they called me that the installation was done. But when I got home, I saw that the technician drilled a hole for the USB in the wrong place. I asked them to route it to the cell phone bin in the console, but they drilled through the top of the bin and also punched through the bottom of the bin and into my center console. Now, I have two extra 3/4" holes and a damaged center console. I went to another shop to get an estimate for the repair, and it was $1,437. I took the estimate to Ken's, and Scott said that they caused the damage and took some pictures. He said he would talk to the owner and get back to me by the end of the next day. But it's been 8 days, and I haven't heard anything from them.
Is Ken's Legit?
Ken's earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Ken's. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kensonline.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kensonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Ken's, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- The website belonging to Ken's has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Ken's Reviews 0
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About Ken's
One of the key features that sets Ken's apart from other online retailers is its commitment to providing exceptional customer service. The company has a team of knowledgeable and friendly customer service representatives who are available to assist customers with any questions or concerns they may have. Whether it's helping customers find the right product, providing advice on how to use a particular item, or resolving any issues that may arise, Ken's is dedicated to ensuring that every customer has a positive shopping experience.
In addition to its excellent customer service, Ken's also offers competitive pricing on all its products. The company works directly with manufacturers to secure the best possible prices, which it then passes on to its customers. This means that shoppers can enjoy high-quality products at affordable prices, making Ken's a great choice for anyone looking to save money without sacrificing quality.
Overall, Ken's (kensonline.com) is a reliable and trustworthy online retailer that offers a wide range of products, exceptional customer service, and competitive pricing. Whether you're shopping for electronics, home goods, fashion accessories, or anything in between, Ken's is sure to have what you're looking for.
Overview of Ken's complaint handling
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Ken's Contacts
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Ken's phone numbers+1 (478) 474-2324+1 (478) 474-2324Click up if you have successfully reached Ken's by calling +1 (478) 474-2324 phone number 0 0 users reported that they have successfully reached Ken's by calling +1 (478) 474-2324 phone number Click down if you have unsuccessfully reached Ken's by calling +1 (478) 474-2324 phone number 0 0 users reported that they have UNsuccessfully reached Ken's by calling +1 (478) 474-2324 phone number+1 (478) 808-3438+1 (478) 808-3438Click up if you have successfully reached Ken's by calling +1 (478) 808-3438 phone number 0 0 users reported that they have successfully reached Ken's by calling +1 (478) 808-3438 phone number Click down if you have unsuccessfully reached Ken's by calling +1 (478) 808-3438 phone number 0 0 users reported that they have UNsuccessfully reached Ken's by calling +1 (478) 808-3438 phone numberTechnical Services
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Ken's address3695 Mercer University Dr, Macon, Georgia, 31204-4905, United States
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Ken's social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024 - View all Ken's contacts
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