Georgia Power review: Electrical service

I received a bill for $561.00 on September 3rd. This amount is double the bills for August 2023, June 2024, and July 2024. The usage report shows that the usage for this bill is double the August 2023, June 2024, and July 2024 bill. I called GA Power immediately. I then went outside and read the meter myself. The reading on the bill was 4997. The readng on the meter was 4349. I was told that I have to wait for a supervisor to call back in order to send the meter reader out again (I pay extra every month to have my meter read). After 24 hours, I did not receive a supervisor call. I called again and requested another one. They still did not call me back. I spoke with someone on Thursday who told me that a supervisor notated the file (but did not call me back) that they were not going to authorize a re-read because a meter reader came out on August 26th (that was the day they took the reading for this bill--duh--I pay for them to manually come out and read the meter so they do come out every month, which is dumb because that is BEFORE I saw the bill and requested a re-read. I called again that afternoon. I did not get a supervisor call. I called again this morning. I finally received a call that I tried to pick-up and couldn't. Instead of reading all the notes on the file and trying to resolve the problem by sending out another meter reader, they left a generic message for me to call back if I have any problems. Of course I am having problems, I have called like ten times since Tuesday.