Georgia Power
Reviews and Complaints

My wife recently inherited her parents' family home when her mother passed away in June of this year. Her father passed away over six years ago. My mother in law never changed the Georgia Power account and kept it in my father in laws' name. My in-laws were on budget billing set at $350 per month. The house has been vacant since my mother in laws' death (five months now) and Ga. Power continues to charge us and says we cannot get out of the contract even though the parties that entered it are dead. This is pure theft and cannot possibly be legal.

They need to refund our money I had them for 3 yes this the first time I heard of this if I could get GA power I would but they said they not on this side of the street

I HAVE A COMPLAINT ABOUT GEORGIA POWER COMPANY, MY BILL DOUBLED AS A CONSUMER ON THE FLAT BILL RATE, HOWEVER, GEORGIA POWER STATES THAT THEY BASE THIS ON WHAT YOU AVERGAE AS A CONSUMER, AS IF IT WOULD LOWER, PLEASE CAUTION, ESPECIALLY FOR OUR SENOIR CITIZENS AND FIXED INCOME, YOU MIGHT BE PAYING MUCH MORE, MY AVERAGE RATE OF PAYING PER MONTH, WAS 50-60 DOLLARS PER MONTH, IT WENT UP TO 100.00 PER MONTH.EVEN THOUGH THEY SAY THEY SEND A NOTICE OUT IN FEBRUARY, STATING YOU CAN TERMINATE THIS AGREEMENT, THIS IS VERY VAGUE, BECAUSE THEY ARE GETTING MORE MONEY FOR LESS KWH USAGE.SO PLEASE CHECK YOUR USAGE, PER MONTH.WITH EVERY ONE GOING THROUGH JOB LOSS, UNABLE TO PAY YOUR UTILITY BILLS, A SHAKEN ECONOMY, UNABLE TO GET ASSISTANCE WITH YOUR UTILITIES, THIS IS OUT RAGEOUS TACTICS, THEY OWE US A REBATE OR CEDIT FOR WHAT WE DIDNOT USE, i ASK IF THERE ANYONE ELSE HAD THIS PROBLEM?, WHO COULD BE AN ADVOCATE FOR US, THE CONSUMER, WHO CAN WE CALL, ANYONE HAVE A SOLUTION TO THIS PROBLEM, PLEASE CONTAC, SIGNED I'M FED UP

After having Power bill averages during DEC/JAN for 9 years, having just installed a new 14-15 SEER Heat Pump, added floor insulation and caulked, etc. our bill (athens, ga area) went from WINTER average of between 175 - 221, to OVER $400 - actually $418 to be exactly, assuming that is also calculating in the 'New' $14 added on for GA. Power to build a new plant some 5 yrs down the road...we are definitely not using more power even tho it snowed and was cold - it's snowed 3 yrs in a row and been just as cold, but the highest bills past...still $130 - $170 LESS than the past 2 billing cycles. Only doing laundry once a week, and the dishwasher 1 x per wk - changed every lamp bulb to energy saver bulbs and it has done NOTHING to even so much as maintain our former bills...our house is 2 heat pumps - upper and lower - upper is rarely on, ever. The lower is only about 1, 300 sq. ft - can't WAIT to see what happens in the summer. It'll serve GA. Power right when/if (and probably) we put on Solar to run instead - at the rate of $$$$$$$ we pay now, it'll more than make up the cost of Elec vs. Solar - and probably won't take even a year to make up the difference ! VERY disappointed - and the REP's at Ga. Power are always doing the S.P.I.N..."it's be a lower bill when summer comes...but in the meantime, you 'qualify' for a monthly 'average' billing ...just pay us $225 every month..." Thing is: last year our elec bill was only $85, 93 and 135...apr, may, june. So their 'montly average billing' would STILL net them a triple profit. NO NO NO

Poor consumer energy management is the issue 98% of the time. By servicing your HVAC unit annually, keeping the thermostat above 77 degress in summer and buying energy efficient appliances will keep bills low. We've had the hottest summer according to the amt. of continues days above 98 degrees. Each day that is hotter than the next, will reguire your unit to work harder; thus, causing your bill to increase due to usage.

Stop looking at the amount of the bill and pay attention to the KWH usage. that will be a better indicator as to what is going on. If your KWH is the same from last year, but your bill is drastically more, you have a billing error. If your usage increased, you most likely have an ill performing device within the house.

before the smart meter my electric bill ran between $300 and $400 a month, this month it was $700. To my knowledge nothing has changed except my Bill goes higher. I have read where other states are having the same problem with the smart meter. And where people have invested large amounts of money to make sure this meter is installed. It looks like to me a class action lawsuit needs to be taken into consideration here. was large corporation should not be able to get away with ripping people off. At this point I can still afford to pay my electric bill, but there are a lot of people out there, especially the elderly who can not.

The Georgia Power Company is a rip off in general. Even before the new meters were put in place I was having problems with my bill. I moved into my 1300 sq. ft. apartment in November of 2008 and from day 1 my bill was ridiculously high. I have the bare minminal running in my home. And I rarely turn on my lights until night time. Because my window let's in enough natural light. And when I called to complain, they talk to you with such rudeness. And in the area I live in the know there is no other company you can go with so basically your stuck unless you decide to move. This is outrageous that they are allowed to get away with this. Are we suppose to just sit by and let them drain I pockets dry of our hard earned money? It's upsetting every month to open a bill from them and to see the crazy amount owed. I am truly fed up with Georgia Power and their disgraceful tactics.

Pretty much the same exact thing happened with my wife and I when we moved in July. first bill was almost $500 which is an absolute disgrace. I didn't move into a factory, it is just a smaller 4 bedroom house. I am going to take action against them because this [censored] is bogus and they know it.

GA Power installed a smart meter and the following month, my bill is literally double my highest bill in the past 12 months. The customer support was no help at all and it looks like my current bill is about the same, despite me reprogramming my thermostat.

When is someone going to do something about this?

x2 man. I posted here about a year ago, when my bill doubled from the instillation of those smart meters. i am very computer savvy, and very much suspect that the smart meters in question contains two types of firmware. One of the firmwares applies a more resistive load so that you pay more on your bill.

I am also self-employed and they put several deposits on my account and i don't know how we are going to stay open. They are theives!

My mother receives a fixed income from Social Security and SSI. This is her only income. Since Georgia Power put in the Smart Meter, she has been being charged monthly bills between $280 and $320 every month. (Georgia Power had hyped this "Smart Meter" as being a way to decrease rates due to less labor being needed.) Now, this past month, on top of all that, they charged her an extra $120 deposit to the already outrageously high bill. She went into the office and they told her this was a new "company-wide policy". Anyone who does not pay the bill on the due date, which is around the 23rd, will be charged an extra $120 each month. My mother gets her income on the 1st and the 3rd, and cannot pay before then. She has been paying on the 1st for years with no problems before now. She cannot afford this extra each month. The personnel at the office told her that she shouldn't worry, that she wasn't the only one going through this, and that most of their elderly patrons will be having to do this. It seems to me that Georgia Power has become a company that is little more than a thief, and now they have targeted the elderly and disabled as so many scam artists and thieves do. And on top of all this, she was not given her $14+ elderly credit off the bill, which should have started in August. No wonder more and more people are going solar if they can scrape up the thousands it takes to do so because in the long run, it'll be much cheaper than paying the monopolistic Georgia Power. We need another electric company option for people who live in the city limits of Georgia towns. We need the government to step in and stop these thieves from billing whatever and however they please.

Georgia Power's new scam is to disconnect service at the pole so they can stick you with a $120 fee rather than the normal $50 fee. They also take another $100 or so and put it in escrow that you can not access. I have been with them for over 10 years and now have about 1K in escrow (power got cut a few times over the years :) )

I just do not find it fair that they can willy nilly take your money and especially from those who do not have it. Your options are no power or pay. I hope to god another utility company comes to the rescue soon. My power bill was over 800 a month this summer -- I aksed about the meter being off and they said it wasn't.

How can one fight these people?

Georgia Power has been sending me abnormally high power bills. I lived in little more than a shack with no heating, no one was home doing the day yet there were these high bills. Every time I got the bill down I was hit with a "Deposit" to get the bill back up. They finally disconnected my services and demanded $500.00 by the end of the day to turn the power back on. I had the money put aside to move to better housing but was forced to hand the money over to them. My son has asthma and it was winter. The next month I got a zero bill. I called them, they said the prior bill was a mistake but they would keep the 500.00 for future bills! I called the PUBLIC SERVICE COMMISSION to report them. Nothing was done and they got to keep my money. Oh it gets better, or worst. I discovered they had added three to four 50.oo deposits to my bills instead of the two I knew about. When I finally moved of course I didn't get a dime of my deposits back as claimed. Now with a new account guess what? They are doing the same thing again. Recently I was hit with a one hundred dollar deposit after finally getting the bill down, out of my reach again. Public Service says this is legal even though your service hasn't been disconnected. I am low income, this time around I may have to let them turn the power off. I don't have four hundred dollars to give them. Agencies won't help us. Something needs to be done. Our stories are similar.

GA Power came back after 6 months of billing and said that they were only "estimates" and billed me an extra $800.00 all onto the next month's bill! I called to complain and said there's nothing they can do and that the balance had to be paid to avoid disconnection! Plus, they added fees/ late charges & interest from those 6 months! Now, (October) they say the readings are actual, not estimates, so I am back to the mid $100's as my "estimates" were! Who can help?

This summer, my electric bill went from about $80-100 a month to $190-280 a month. The only difference was a room air conditioner was now running. It gets better though, in August I shut the AC off. The AC has not been on since, yet my bill has not gone down at all.

First off, an energy efficient room AC should not cost $90 to $200 a month to run. Second, why hasn't the bill gone back down since the AC has now been off for 2 and a half months?

I think you're onto something with your complaint. Something definitely is not right here.