I pay the fee for an analog meter. My bills come every month and I have had to pay them due to a seasonal agreement from an outstanding past account. If I had not paid all the bills that came along with the additional payment towards the amount that was owed. My power would've been disconnected. Therefore I kept my bills that came in the mail current. The agreement was settled in October of 2024. On the 20th of December 2024, I received a bill for $153.11. Which I paid. *This bill online says this months charges and shows $672.72 and a usage period of 89 days. Which my mailed bill did not show. Then my online account shows I was billed again December 31, 2025 bill amount $620.58. which keep in mind is only 11 days apart this bill says the billing period is 35 days and the. This bill says this months charges are $467.47. All while thinking my bill for December is 153.11. I pay it in two payments of $80.00. According to my mailed statements, I am thinking maybe somewhat of a high bill, around $250.00. I run two electric heaters and primary propane heater. My residence is only a single bedroom, single bathroom home, with my wife and one year old child. There is no central heating and air with LED Bulbs. We both work during the day. The bill for January comes in the mail for $1039.60 with 30 day billing period no this months charges on the breakdown. The KwH is 3532 for 30 days. While the 89 billing period says the KwH usage is 849. Now it's March 25, 2025 I call and talk to a representative and pay everything to current. Which was around $1100.00. She told me my next meter read would be on March 26 to 28. In less than two weeks I receive a another bill for $897.00. I called about the usage again and of course nothing has been done. This situation has caused me to argue with my wife in front of my 1 year old child, bringing them both to tears, it has caused me to severe depression, anxiety, and worst of all I feel as if I am starting to loose hope in humanity. If I could choose a different Power provider I would. But I can't. Will anyone help get this straightened out for goodness sake.
Claimed loss: Loss of groceries and late on other bills. I am trying to include photos, but they won't go thru....
Desired outcome: An affordable energy bill. And for your customer service representatives to actually help the customers.
Confidential Information Hidden: This section contains confidential information visible to verified Georgia Power representatives only. If you are affiliated with Georgia Power, please claim your business to access these details.