I have booked a room with a reservation service at he 1.of January 2025 that led me to the getaroom page. The room fare was a best value fare and turned out to be a high end price fare. Promotion fare for one day was 107 €. I have booked for 2 days, 2nd- 4th of January 2025. That makes about 214 €. With all the fees and taxes getaroom charged me at the very end of my booking 336€. With booking.com directly the fare would have been 224€ including all the fees and taxes. I asked here at the motel and they told us that the reservation was done by booking.com and they will charge them about 224 €. Who is going to get the difference? Probably you? I think that is not fair way to treat customers. These fees are unacceptable and made me very angry. The Hotline ervice was very nasty.Never again wizh getaroom.com.
Bernhard Dischnger
Claimed loss: over 112 €
Desired outcome: A payback of 100 €.
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