The Girotti shoes showed up on Google in December 2023. The review was good and I ordered my first shoes on December 28 2023. After month waiting for delivery, this company put a lot of shoes on sale with a discount. I then decided to purchase second pair on January 6 2024. I started to ask again about delivery by email because the phone number they provided no one answered even once. They answered by email that the shoes are custom made and I need to wait. I was very disappointed with the quality of the first pair of shoes. I didn’t like the quality and design of the shoes, because of top of shoes didn’t make right shape (wrinkles all around) and didn’t have a support for my feet (leather is very soft) it is very dangerous to walk. Second pair were not right size (they don’t have 7 1/2, only 7 and 8. There has been lot of emails between us. They don’t want to return my money. The website said free delivery and free return. They ask for reason - I explained. They asked for pictures and I sent pictures and videos. I am extremely tired of the game this company continues to play. How is possible that a company like this is on market?
Claimed loss: $403.80
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