Glade
Reviews and Complaints

I originally bought a set of the glade plugins with 2 warmers from Costco. The warmers worked fine with the first plugin. After that they barely got warm. I felt the warmer & it only was getting warm around the upper area which is not touching where the oil holder touches it. I then went to target & bought just the warmers in a 2 pack which is doing the same thing on the first try( getting warm at upper area not the base of the unit). These new units are really no good at all in comparison to the old ones. I still have older ones I had been able to use over & over until they changed the complete design of the oil container. Will be returning these warmers to target & probably going with Febreze from now on. Save your money & don't buy these warmers.

I bought 4 of these from Aldi in Lye West Midlands. As you can see the spray when landing has caused my window sill paint to peel off. I really think you should put a warning on the box about this as it's just not right. £20 down the drain as I have now binned them all and I am not happy ! I do not have the receipt as once I saw them working I didn't think I would need it.. These photos were taken approx 3 weeks after using !
Kindest Regards
Mandie Cox

I brought the plug in refills but couldn't smell anything because I think the plug in itself has gone out... So it burn out the refill so I feel like I waste my money after this experience.. And with the candle they burn out so fast they don't even last a week... I'm ask how can I have this issue solve because love y'all products but I can't keep feeling like I'm wasting my money cause I'm paying full price for these products?

I bought a refill can of berry pops from an Asda store quite a way from me. Popped it into my glade case and it's not spraying out the spray cap, it's coming out from the bit you fit into the can and cap. Forming in the neck of the can and not doing anything. Gutted as this is my favourite scent and quite hard to come across now. I have attached pictures, unable to take video as it runs down side of can and into the glade casing out the bottom and onto the side. But you can see from the picture where it's pooling and it's clearly not spraying out top.
Regards
Sarah

I sprayed the product in my bathroom and left the room, When I returned the tile floor was extremely slick, the product must have dripped on the floor.

I have health conditions that would make it very difficult if I fell (Rheumatoid arthritis, nephropathy and herniated disks in lower back. I am 69 years old.

A warning on the can about avoiding accidental spraying on tile floors would perhaps avoid someone else falling.

If I had fallen I would have filed a lawsuit.

See numerous photos and serial numbers of faulty Glade refills bought around a month ago
This is not the first time I've had issues with Glade products, which have been thrown away and this has also not been limited to your refills, but also the units they are placed in which have been broken by the faulty refills and the excessive amount of spray that has accumulated on the moving parts as shown in the attached pictures
I would appreciate you providing adequate compensation, for example, by issuing vouchers for replacements as you will be well aware that your products, both refills and spray units, ARE NOT CHEAP, in the UK and confidence in your products as a purchasing customer, is extremely low, given the amount of faulty Glade items I have purchased from reputable outlets!
I will also consider other social media platforms over which to complain about your products as I am sick and tired of being ‘ripped-off' by inconspicuous manufacturers such as yourselves!
I await your timely and effective reply to my complaint

Air freshener unit stopped working soon after purchase, the unit also leaked an oil like liquid which went over my radiator cover. I purchased a new re fill and put in new batteries but unfortunately it still didn't work.I have purchased a number of your products and have up until now been satisfied. As you are aware these products are not cheap. I just wanted to make you aware of possible problems

I bought your new pop glade automatic spray on the 18/05/19 at home bargains store in fox valley, Stockbridge Sheffield South Yorkshire. When I got it home and set it up it stopped working after 5 mins. I haven't had it working since. I have still got the receipt, but was told to complain to glade online. For years I have always loved your products and never had any problems. Kind regards, Holly

I buy many glade products to keep my house smelling nice but after a few months the break and stop working I currently have 3 that has done that it is the brown ones. I have changed the batteries and air freshener but they still won't work I find my self buying new every few months. I currently just bought four new ones that so far working. I don't like complaining but they are expensive when they keep having to be replaced.

I have purchased 3 of these candles and they would burn part way and I would turn wick as told to and only burnt them so long but they only burnt about a 3rd of way down and then would only burn a little and stop burning. I will not but they because I spent to much money for your candles and for them not to burn right I can't afford to buy more. You must have a problem but I can't recommend them to friends since they don't burn right. I have been buying glade candles for years but this has made me decide to choose another. To spend that much on your candles and then to not get a good one is absolutely unacceptable.I can be reached at [protected] and I threw them out because they wouldn't burn. So disappointed in your product.

I purchased this item and last night it was accidentally knocked over on my table leaking some of the air freshener. I have just purchased my new table a week ago grim Oakland furniture store for short of £600 ! The air freshener was wiped up however it has stained and stripped the wax off the table . I am absolutely devastated and can not believe the damage it as caused to my brand new table, this will not be able to repair, it is totally ruined it .

Glade air freshener spray / Too wet. PLEASE DO NOT BUY THIS PRODUCT! After you spray it in the air, it falls to the floor and leaves the floor very WET. I sprayed my livingroom which has carpet and a stretch of tile. The spray left the carpet and tile wet and I slipped and fell tearing a ligament in my foot (extremely painful) resulting in an ER visit, cast and stuck in the bed for two weeks until my foot heals. This product is hazardous.

dear sir: i just thought you should be aware that last night my glade candle which was near the end exploded on my table. it actually started burning the top of my table. the glass it was in just shattered all over the table. nobody got hurt but if i wasn't home we could of had a fire. not good.If this isn't the right dept, please forward to the correct dept. thankyou scott Hilton email [protected]@verizon.net

I brought Glade Sense & Spray® Automatic Freshener from Pak & Save Petone, Lower Hutt, Wellington, New Zealand. After using it for two days, i found Eyes and Nose irritation. I stopped using it now and got the refund from Pak & Save. However, i still feel pain & irritation on my eyes..

Though I got the refund for the product, but i feel that this product is not good for public use, so I make this as request to ban this product in New Zealand.

29.12.2017 - 4pm

I have a Glade automatic air freshener which had run out. Whilst changing the canister of the air freshener and closing the unit it made a hissing noise so I assumed I had not aligned the nozzle correctly and adjusted it. When trying to close it the second time it burst into flames! It was a fire ball which I dropped in a natural reaction, ran to get a wet cloth to put it out. This burnt my carpet badly and left me extremely shaken.

I have been buying glad force flex bags from sams club for years and I am not pleased with the changes that glade has made to the bags. The plastic is thinner and tears easier the black drawstrings are the worst they have ever been. You can not cinch the bag together with out one side of the drawstring coming out, so then you must carry the trash out from the top of the trash bag. Thinking I may have to switch my trash bag brand. Not loving the changes!

I clipped the air freshener on my vent and it leaked out slowly on my dash..melting the plastic. Moved it to another vent while cleaning up the mess and it stained my trim. Had to get Goo Gone but it didn't work. It melted my Honda accord 2012 interior and now looks like crap. Thr plastic. Is melted so bad that i had to scrape the melted part off and then will have to sand it or replace it. This stuff leaked everywhere and any place where there is plastic? Or melted. And now I have to replace these parts from the dealer. Awful.product And should be pulled from the shelves of any market

brought two glass glade candles after putting them on hour later could smell burning. as it burnt hole in my wooden table which has now got to be replaced pls contact me on [protected] this was a health hazzard as it started a firer.

I do realise that companies have to find ways to advertise their products. But do we really need a child talking to his mother that he needs to take a POO. My whole family think this is in very bad taste. Not only do we have to put up with this advert, but this is just one that has gone over the top. Plus the fact that this is shown at mealtimes just makes it that much more degrading.
I am seriously thinking of complaining to the appropriate authorities.