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CB Vehicle Rental and Leasing GoldCar Rental Rent a car
GoldCar Rental

GoldCar Rental review: Rent a car

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Author of the review
2:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Took a car from 21/11/2019 - 24/11/2019.

Contract nr [protected]

First bad experience - according through website I was expecting to pay €1100 deposit. Despite the fact this is quite big sum of money, I decided to go with them because they were significantly cheaper than their competition. Later, I finished paying €1216.19. Was told this is fuel surcharge which will be returned if I return car back with full tank - the same as I picked it up. I reluctantly agreed.
I returned car full around 5am in the morning, left keys at counter in a box, all good.
After some time I have received €1015 of deposit back, therefore I am missing €201.19, they haven't been returned.
Wrote to their CS, despite the fact they said to respond within 30 days, I still haven't received response.
I feel cheated, scammed and wont use them anymore.
Cheers

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  1. GoldCar Rental Contacts

  2. GoldCar Rental phone numbers
    +34 965 943 186
    +34 965 943 186
    Click up if you have successfully reached GoldCar Rental by calling +34 965 943 186 phone number 19 19 users reported that they have successfully reached GoldCar Rental by calling +34 965 943 186 phone number Click down if you have unsuccessfully reached GoldCar Rental by calling +34 965 943 186 phone number 8 8 users reported that they have UNsuccessfully reached GoldCar Rental by calling +34 965 943 186 phone number
    41%
    Confidence score
    Spain
    +390 645 209 634
    +390 645 209 634
    Click up if you have successfully reached GoldCar Rental by calling +390 645 209 634 phone number 5 5 users reported that they have successfully reached GoldCar Rental by calling +390 645 209 634 phone number Click down if you have unsuccessfully reached GoldCar Rental by calling +390 645 209 634 phone number 8 8 users reported that they have UNsuccessfully reached GoldCar Rental by calling +390 645 209 634 phone number
    Italy
    +90 212 900 8905
    +90 212 900 8905
    Click up if you have successfully reached GoldCar Rental by calling +90 212 900 8905 phone number 0 0 users reported that they have successfully reached GoldCar Rental by calling +90 212 900 8905 phone number Click down if you have unsuccessfully reached GoldCar Rental by calling +90 212 900 8905 phone number 0 0 users reported that they have UNsuccessfully reached GoldCar Rental by calling +90 212 900 8905 phone number
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  3. GoldCar Rental emails
  4. GoldCar Rental address
    Carretera Madrid, Km. 531.7, Sevilla, 41007, Spain
  5. GoldCar Rental social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
GoldCar Rental Category
GoldCar Rental is ranked 25 among 118 companies in the Vehicle Rental and Leasing category
#23 EconomyBookings.com EconomyBookings.com #24 Auto Europe Auto Europe #25 GoldCar Rental GoldCar Rental #26 Economy Car Rentals Economy Car Rentals #27 Fox Rent A Car Fox Rent A Car

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