Google’s earns a 4.4-star rating from 8762 reviews, showing that the majority of users are very satisfied with search engine and online services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Youtube plus
I signed up for youtube plus months ago to watch a basketball game during a free trial. I was not able to watch the game on youtube plus so canceled in the next day or two.
My full name is Kenneth Alan Margolies. I used a Discover card that ends in 0225
I didn't use the service ever and didn't notice that I was charged for a subscription. When I did notice it I disputed the Discover charge and Discover told me Google Youtube had evidence that I signed up for the service. However, I have not be able to reach Google Youtube to confirm that I canceled it also.
I am requesting:
1. Cancel any service I have for Google Youtube Plus immediately
2. Refund all monthly subscription charges
I did not want this subscription, I remember cancelling it.
I cannot find any confirmation of subscribing or cancelling the subscription.
I have been using Apple TV and do not need and have not used Google Youtube Plus service.
Desired outcome: confirm cancelation of youtube plus and refund all monthly charges made to my Discover Card
Gmail
I keep receiving gmails from agency's that are asking for personal Information because I have millions of dollars waiting for me . could you please block them . This is a scam and trying to get information to peoples backs and credit cards and other vital information . : ministryoffinance.[protected]@gmail.com This is an attempt to gain personal information to hank into bank accounts and credit cards
Desired outcome: there email is blocked and owners of site are blocked from using google.
If it's too good to be true it probably is . Give them fake info, waste their time too .
Unauthorized transaction from google play help.g.ca usd
I'd like to get my refund back from google play of an unauthorized transaction.
Email me at [protected]@gmail.com
So I can send you my information and get my money back. Below I have my banking transactions, screen shoted of proof of these transactions pending I'd like them stopped immediately before they go threw onto my account. Please do so! I have reported to my bank to stop these pending transactions, but it's a saturday and my bank will not be back open until monday! Also is a screen shot of my google play budget history!, google play help.G.ca is NOT listed.
Desired outcome: Money refunded.
unauthorized debit card charges
i have a charge on my debit card for $53.68 it says google ads and google ads says its not from them so i checked youtube premium and google play and its not from them
Auto Rim Shop
I have order a automobile rim for a Honda 2019 on Sept. 06, 2019 with order #[protected], because there is some much variation of styles for the same rim that would fit the same vehicle, I end up ordering the incorrect shade on the design, Well I have contact Auto Rim Shop of 30 Central DR, Farmingdale, NY, 11735 since Sept. 16th, 2021 and till today I have no communications from them. I called them multiple time at their main number at [protected] and waited for over 38 minutes as well as left my information and details on the order but to no avail. I I have also emailed their support staff about an exchange for the correct shade on the same rim and still no contact on their behave, only an acknowledgement that my email was received but no response from them either way. Watch out with this company, they do not answer any phone calls and do not take any actions to correct any issues with your orders. very poor quality customer service if any and definite one company that cares about their clients.
DO NOT BUY FROM THE OR YOU WILL GET STUCK WITH THEI HORRIBLE CUSTOMER SERVICE, OH THAT'S RIGHT THEY DON'T HAVE ANY
Desired outcome: Contact from this company and resolution to the issue
rehlat flight or hotel booking is froud company
rehlat is froud company. this company cheating many people in saudi arabia
Desired outcome: i want take action regading this site to block
Adwords click program issues
Over a month ago Google Adwords wiped out my Adwords Click Ads and Landing Pages. We have used formats for 5 years. Unable to retrieve them & the information I wrote. Can not create new ones or rewrite the old ones. Next Google India Techs are piecemealing my ads together leaving out key sentences. I am still being billed based upon these patched together ads that I did not write. When I asked to explain why this happened the support tech's supervisors indicated to him they did not know and he apologized. I attempted to set up a meeting with a new tech to rebuild what was erased. I was stood up. Throughout this once again being billed running down my monthly budget and watching our patient calls dropping to almost nothing. Also Keywords having been using for years are being limited by Trademarks. Specifically Adwords: Unitron, Widex and Starkey. Clearance was obtained from each mfg as we are a dealer for these companies buthas been ignored by Google. There are dozens of dealer ads just like ours thus we are being discriminated against. Everything has have been documented by screen shots and emails. I am forced to pay a company to rebuild it. Complete Ad misrepresentation occurred Sat. A new issue due to Tech complaint retaliation - Oticon 9/19. Merged piecemealed ad into another companies. I have also filed a complaint with MInnesota Att General's Minnesota Office and Google Legal. After confirmation of action, will supply verifing emails and screen shots to your board but from reviews action for this complaint may be a waste of time and just end up in litigation anyway. Postscript: During the last wek my front desk ahs been receiving calls asking where our Minnetonka Office is located. Upon review Sat. 9-18, 2:30 AM CST, we found a piercemeal ad sitting on top of an AllSounds ad under OTICON HEARING AIDS. The Budget Hearing two line add did not have a space between the AllSound add thus customers though AllSounds was offering 50% off on their OTICON HEARING AIDS. Taking place in their Minnetonka office and others. My front desk receptionists indicated they had approx. 10 calls not including lost business.
Paul A. Thulin, President, Budget Hearing Centers. [protected]@budgethearingcenters.com [protected]
Desired outcome: Explanation of why the above happened violating Google's own policies? I am asking for a future Adword click credit for both August 2021 and September 2021. Pay to have Adword Ads and landing pages redone.
Google Removes Russian Voting App
Frack your company for removing the voting app in Tussia. Glad to see where you take priorities. Will be removing all accounts and dropping all google affilliated programs. Google and Apple will learn what happens when Americans hold them accountable for actions overseas.
Frack Google CEO. May they get fleas of a thousand camels in their armpits and groin, be tossed onto a small island infested with mosquitos and be left 1 net shredded to nothing but scraps!
Desired outcome: CEO jumps in lake
Google Play
When I try to download a free game, all I get is Pending. It has been this way for several weeks now and I would like to know what the problem is? If I owe money or something, let me know. Also, it really rubs me the wrong way when you say you are there to Help and when I call, you want to Charge me money, does not seem right. Just my thoughts. Thank you for reading this.
P.S. I am a 75 year old Viet Nam Veteran who spends a lot of time playing games. GOOGLE has always been easy to work with and I thank you for that. Please fix this, please.
Desired outcome: To be able to down load and play games for free.
Google Play - App Through Google Play called "s400 (Aquarium Fish)
" An Unauthorized Purchase for $431.99 was made on Aug. 26th, 2021 Through my wife's debit card and It took every penny she had. I put in 3 or more complaints to google and supposedly they found nothing. Funny though since 2015 no purchase made through the play store ever exceeded $25.00. I did not Authorize anything through that app period. Please for the love of Life help
Desired outcome: Find out how it went through and refund any money stolen
Google YALLA Tech
Lost over 5000 dollars ! Google YALLA tech charged my card on 9/2/21 for 5, 440 with 174 transactions! Who is this people ?! I have filed a dispute with the debit card company and Awaiting to get my money back !
Nest Thermostate
Dear Sir:
I have been using Nest thermostat for over two years. I had no problem. I used an Nest App to control settings from my cell phone. However, the Nest app on my cell phone stopped working. I thought something went wrong with the App. After learning from the Internet that Googe has acquired Nest.
I sent several messages to Google Nest technical support. To date, I have not received a reply from them.
Desired outcome: Googe to provide walkthrough to resolve the problem
Lui fangqing g.co helppay# caus
I received a $97.41 charge on 9/14/21 .
I am including a screenshot of charge.
There is no number to call and have no idea where this came from. I googled what was on the charge and came to this website. Havee no idea what this is or why I am being charged. I made no google purchases at all. Need a refund immediately. Please contact me asap. [protected]@gmail.com thank you
Heather Young
Desired outcome: Refund
You charged my credit card without my permission
I checked my credit card 9/14/21. I noted a charge made on 9/13/21 for $64.56 made by Google Services on 9/13/21. I did not charge anything to google, never have. There is no telephone number listed to contact Google listed on the charge.
Please remove this charge from my credit card or I will be filing a fraud complaint with my credit card company.
Contact me immediately to resolve this issue or I will be taking further steps as necessary.
Karen Phillips
mikekaren.[protected]@gmail.com
[protected]
Florida time
9/13/2021
defaultdebit
Auth : Google Services
$64.56
Pending 9/13/2021, 8:02 pm
Transaction details
AMOUNT
$64.56
TYPE
Defaultdebit
TRANSACTION DATE
9/13/2021
To dispute this charge, call the number on the back of your card or contact the merchant directly.
To report unauthorized charges, call the number on the back of your card.
Desired outcome: Reimburse my credit card immediately in the amount of $64.56
LG Tracfone automatically restarted by Google Update!
I have an old LG Tracfone which I like because it's same and easy to carry. It's been obsoleted, but I only use my phone for texting, contacts, notes, some pics, and 911. About a year ago I accedentially touched an update and Google came in and over wrote all my apps taking away the navigational app I used.
I DO NOT LIKE GOOGLE, so I removed what I could of their apps. Recently, there have been issues with my phone wanting to automatically shut off when I'm using it. Yesterday 9/13/21 it rebooted came back with NEW GOOGLE updates and in the process REMOVED EVERYTHING OFF MY PHONE!
I'M EXTREMELY UPSET...pictures of when I first moved into my home when it snowed and hasn't since. Pictures of a 2 pronged stag sunning on my front lawn. etc... All my doctors apts., and calendar, all my notes tracking health conditions, medication, food etc. All my texts for homecare providers etc... All my phone numbers and contact information...
I called Tracfone and they told me their updates would not have removed any of my information, nor would they do it automatically. I am seriously considering calling a lawyer to see if I can sue Google for destruction of personal property.
Desired outcome: I want my data back, but will probably never get it. Otherwise, I will Google would eject themselves into Space and never come back to the planet earth!
Google pay
My husband had $436.99 taken out of checking acct fraudulently since 08/14/21. On, on 08/21/21, 08/21/21, on 08/28/21, on 09/04/21, and on 09/11/21, all in the same amount, $436.99 to Google. The bank only just flagged it last week as fraudulent, and we were not aware it was being done. I have checked all of the accounts and there are is only 1 subscriptions, authorized to go to paypal. There are no communications, no receipts from Google pay, on any of our accounts. In researching this, I have found similar complaints online, with similar amounts, in the similar timeframe. All are POS WITHDRAWALS to POS GOOGLE *ogrifina Mountain View CA or POS GOOGLE *ogrifina [protected]. I do not want to post any pictures of our banking information, as this would put us further at risk. It seems that there has been a breech of some sort at Google. I want the total amount refunded. I am not sure what else has been stolen? This may just be the beginning of a larger identity theft scheme.
Desired outcome: Refund of funds and prosecute, people involvedl
Fraudulent use of my debit card
I discovered that my credit card/debit card was fraudulently used on 9/11/2021 and 9/12/2021 as I was reviewing my email and credit card charges. I was angry and appalled that this has happened to me again! I contacted my credit card company immediately. My card was immediately cancelled and another card will be mailed to me. As a single mother, this is very inconvenient to me as I am unable to access my account which means that I do not have any funds available. I have asked the credit card company to expedite my new card so that I can have access to my hard earned funds! I do not understand how GOOGLE does not take any action regarding individuals hacking and using other individuals credit cards for use. Please address this issue!
Deborah Moore
Desired outcome: A new credit card
Recently I have been the victim of fraud. This fact is very obvious in fact. Despite this however, when I finally got through to the customer support, they rejected my refund request and stated that "our decision is final" with no explanation or good reason. Annoyed I submitted a second claim as they suggested. Only to have that rejected as well. At this point they are outright refusing to refund the money that is rightfully mine. That was stolen by the hacker who compromised my account and my card details. Leeching money off of my account without my knowledge or consent. I am beyond fed up with google as a whole with how they've handled this and how they hide behind an annoying wall of categories. I am sick of how they treat us, the very people who use their service. I expect better from a big corporation. I will be taking further action against them as they have done nothing to help me in this desperate time.
Google yalla tech
[protected] over 25 charges to this total over $200.00 stolen from my debit card. I have filed a complaint with my debit card company and contested all charges. Can't. c9mplain to Yalla Tech. I can't read Arabic. how many times do you people have to see that someone either within Google is doing this or up your security to stop this. I don't use Google for anything. don't have Google pay. start dealing with this crap and stop taking money you don't earn.
Desired outcome: give me back my money.
Googles infrastructure
My devices have been hacked and taken control of by a man named Robert Saunders. He owns a company called Verifaction and has harassed me for years. He exploits googles infrastructure to obfuscate his hacking of my devices. He is also a dangerous man and has no boundaries in what he is willing to do to people. Please Google, can you look into the exploitation of your email services by so called legitimate actors.
Desired outcome: Stop the hacking.
Google Reviews 0
If you represent Google, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Google
The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.
For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.
Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.
The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.
Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
Here is a guide on how to file a complaint against Google on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Google.
Overview of Google complaint handling
-
Google Contacts
-
Google phone numbers+1 (650) 330-0100+1 (650) 330-0100Click up if you have successfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 330-0100 phone number+1 (650) 623-4000+1 (650) 623-4000Click up if you have successfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 623-4000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 623-4000 phone number+1 (650) 490-4916+1 (650) 490-4916Click up if you have successfully reached Google by calling +1 (650) 490-4916 phone number 1 1 users reported that they have successfully reached Google by calling +1 (650) 490-4916 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 490-4916 phone number 2 2 users reported that they have UNsuccessfully reached Google by calling +1 (650) 490-4916 phone number+1 (650) 253-0000+1 (650) 253-0000Click up if you have successfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 253-0000 phone number+1 (941) 607-0688+1 (941) 607-0688Click up if you have successfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have successfully reached Google by calling +1 (941) 607-0688 phone number Click down if you have unsuccessfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (941) 607-0688 phone number
-
Google address1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
-
Google social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 05, 2024
- View all Google contacts
Most discussed Google complaints
my home address in google searchRecent comments about Google company
Defamation post on googleOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.