Grand Crowne Resorts
Reviews and Complaints

They Bothered me till I agreed to do one of theie vacations and I picked pigeon forge cabin. The deal was to listen to their sales pitch.. When I picked my date the lady said ok that the dates I picked were ok but I had to pay a refundable deposit of 75 dollars. I had alread paid for the trip but agreed. Then they call back a week later saying it will be another 150 dollars because the last day of my stay was patriots day. Needless to say I asked for my money back the lady said no. So don't let these people scam anyone else.

In Nov 2008 we purchased a timeshare from Grand Crowne Resorts in Ambergris Caye Belize. At some time between then and now, Grand Crown parted ways without any notification to members. I am unable to receive services I have paid for. Since December 2010, I have attempted to call and email to arrange for my contracted week and cannot reach anyone.

What needs to occur for anyone to get what they paid for? Since my contract was written under Grand Crowne are they partially responsible? My contract originated with Grand Crowne and nothing was received transferring ownership from them.

I went to sells presentation. A man told me that I could use cabins until the resort was finished free of charge ( a lie!). I could use 15 other facilitie free of charge (a lie!). The $800 dollars that I paid up front was all I owed for the next two years other than my monthly payments (a lie). I recieved an additional bill about 30 days later for over $400 for maintance fees. I was told that I could bank points for later use (a lie). You can only bank points for one year. I was told that I would recieve a free cruise, only if free means $500. I am now out for $2800 and the only way that I can stop bleeding money is to pawn it off on some other unluck smuck. I tried to sell it back to the resort and they will not buy it, because I have not paid for it in full.
Do not trust anything that this company says, record the conversation and read the entire 10 page contract.

i recieved a call from grand crowne resorts/leisure selling cruises. I was told that i could purchase a cruise on my crerdit card with 30 days to cancel. when I got the paper work I called to cancel and I was told i needed to send all the paper work back to them and they would remove the $499.00 charge.I did as i was told and sent everything back and sent it certified mail so I have a tracking number. I sent the paperwork back on july 06 2010. the tracking number is [protected]. the charge was on my july statement. the credit card company called me and told me i was being charged for it. A carnival cruise by grand crowne resort, i called the number listed on the bill and it was a recording where a man named Dan harold said to leave a message, without any mention of being a business. no one ever called me back.

I am putting this information on here for anyone thinking of purchasing a timeshare in Branson, Missouri. I went thru the usual come stay and tour with them in July of 2003. I did purchase a one bedroom timeshare for $8750.00, deposit of $875.00 dollars that day of July 19th 2003. When I seen the interest rate on the contract, it was 16.90 % which was outragious at that time. I went to my bank, took out a loan with a 6% interest and paid off the timeshare on August 18th, 2003 to save myself $8908.00 in finance charges. This would have made the total cost of the one bedroom, $18, 047.00 by the end of the finance period.So please read carefully the contract. I was told that I had 7 days worth of time to spend in the timeshare with my week being week 17 which is September1-August 1. Ask me have I ever gotten to use my timeshare that week in 7 years! NO, I HAVE NOT!
I have tried to have them rent my unit out, only to be told "NO ONE WANTS TO RENT THIS UNIT" yet every time I call to book a date, they have no openings! You want to know why? Because they are too busy putting the units up for promo units all year to sell more units! Therefore you, the owner who has paid in full, become a second class citizen! I tried to get them to let my son use my golf course privledges and that too became a major issue! I had to pay $139.00 this last year around Christmas to be able to come to Branson to meet family there, why pay you say, because again, there were no openings for the owners because the paying public had 1st access to the timeshares! Next, I lost over $1500.00 trying to sell this timeshare on 2 occassions, and then tried to get the timeshare to sell my ownership, but again was told, 'NO ONE WANTS TO BUY THESE THINGS, THERE ARE TOO MANY FOR SALE, AND EVEN IF I DID SELL IT, I WOULD LOSE AROUND $5000.00 OF THE MONEY I HAD PAID FOR IT!So basically, here it is in a nutshell;
DO NOT LET THEM BULLY YOU INTO BUYING SOMETHING YOU WILL NEVER HARDLY GET TO USE OR RE SELL, THERE IS NO PROFIT FOR KEEPING THE TIMESHARE AS INVESTMENT AS TOLD TO ME, NOR WILL THE PROMISES MADE AT THE POINT OF SALE EVER COME TO FRUISION! I am now stuck with something I bought as an investment only to find out it is a BURDEN INSTEAD! Plus lets not forget those Matainance fees you will be losing every year, and the timeshares show little signs of improvement in the upkeep of them or the contents!

We paid our maintenance fees in total. We started getting late fee bills from Grand Crowne Resorts. We did not pay them because we did not owe them. We finally wrote the Attorney General, Missouri regarding the fees. Grand Crowne wrote back to the Attorney General calling me a liar and stating that they were not billing us late fees. Today we got another bill from Grand Crowne for late fees. Now I have proof.

My wife and I booked a trip 10/17/09. The package is called the Dixie Stampede package. Included were 2 tickets. Once you fullfill the timeshare program you are supposed to get the tickets. They did not have them. Next, they say - "Well all we have are". By this time we could not even book our on ticket. Some fat blonde was very rude.

If you received a bogus gasoline redemption card from Grand Crowne as I did last Fall, I suggest you do the following:
1. File a complaint with the Florida Attorney General and become party to a class action suit against the company that issued the bad cards; and,
2. Write to the CEO of Grand Crowne and request that they replace the bogus card with a new one that actually works.