Menu
For Business Write a review File a complaint
Sun International

Sun International review: Poor pay outs 3

W
Author of the review
5:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The
Grand West Casino in Cape Town is the only one allowed to operate and boy do they take advantage of their monopoly, their game king poker machines need to be avoided at all costs, I have played many poker machines in many countries, but have to still find such poor, and badly maintained machines, its such a pity that this group who have such a niece facility have resorted to installing such poor quality poker machines, which to my mind and so many of my friends and fellow gamers are set to pay the very lowest possible pay outs, you are always just short of a decent win, you leave feeling cheated, time and time again

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
Add a comment
G
G
gabbyferre
ZA
Send a message
Apr 29, 2011 12:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Grand West should be called Grand Theft. They are a Legal Scam. Robbers.
There is something very not lekker at this Joint.
I notice too many indiscrepancies on the slot machines which occur time and time again. I have proved certain occurrences time and time again without a doubt.
This proves only one thing. They are reading the players cards and controlling the payouts. ! Fact.
Let me tell you that they say "They cant read the cards"...but this is bull. They can and they do. They have very sophisticated software running there while your playing. So you think its chance? And your pumping it in as you become frustrated more and more while your playing hoping for that big win? The more you loose the more you play to win? Get Real. You cant win against a Computer program.
Your card is like a Bank account. Their Data base knows all about you. When last you were there, how much you won, played and lost, What type of player you are etc etc. Everything. They build up a profile about you. The moment you put your card into a slot machine, their data base runs a program against your profile. This program dictates what your going to win based on passed performances.
They are a bunch of scam artists and should be shut down.
Comon...Does anyone really know for real how honest those machines run are setup and how they actually work.? If you did...you wouldnt go there.
There is no such thing as luck there. They should be sued and closed down. Everyone whomever has been there and lost should get all there money back.
Entertainment...My ###...you pay for that, big time.
Ask yourself the question...since the year 2000, when they opened, you have been going there right? How better off are you?
Check out all the losers going there all so hopeful for that big win.
Its better to play the lotto people. You stand more chance. ... And that chance is that you stand more chance of dying than winning the lotto in a lifetime.
STAY AWAY FROM GRANDWEST.

B
B
Blancky
ZA
Send a message
Dec 31, 2015 1:42 am EST

i would like to hear what the management of this establishment have to say to all the reports about how unhappy the majority of their so-called "valued guests feel! so can we get so feelback from them please.

L
L
Lephia Marsh
US
Send a message
Jun 29, 2016 4:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I totally agree with the author of this article. My husband and I have decided that after all the years of supporting this place, it is time to leave. It is costing one a small fortune for a few minute's 'entertainment' as that is what they call it. Sure... entertainment for them, watching you feed machines where your playing card is controlled. Besides this fact, you have to stand in queues to get a 'complimentary' drink and 9 out of 10 times the hot beverage machines are out of order. Especially the smokers casino bar. it is a shambles. Not the fault of the staff, please note, but there environment does leave them under such pressure and it so affects their attitude. Clean up your place, provide descent service and facilities with the money you rob all the punters with and perhaps that could be the entertainment part visiting Grand West Casino. No fun in just feeding your machines. Then one can just as well leave the donation in a box at the entrance door and one does not have to put up with the rest of the pains.
A.S. Marsh

  1. Sun International Contacts

  2. Sun International phone numbers
    +27 117 807 000
    +27 117 807 000
    Click up if you have successfully reached Sun International by calling +27 117 807 000 phone number 15 15 users reported that they have successfully reached Sun International by calling +27 117 807 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 117 807 000 phone number 11 11 users reported that they have UNsuccessfully reached Sun International by calling +27 117 807 000 phone number
    15%
    Confidence score
    Johannesburg
    +27 214 065 000
    +27 214 065 000
    Click up if you have successfully reached Sun International by calling +27 214 065 000 phone number 3 3 users reported that they have successfully reached Sun International by calling +27 214 065 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 214 065 000 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 214 065 000 phone number
    20%
    Confidence score
    The Table Bay Hotel
    +27 214 065 864
    +27 214 065 864
    Click up if you have successfully reached Sun International by calling +27 214 065 864 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 214 065 864 phone number Click down if you have unsuccessfully reached Sun International by calling +27 214 065 864 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 214 065 864 phone number
    Cape Town
    +27 315 661 802
    +27 315 661 802
    Click up if you have successfully reached Sun International by calling +27 315 661 802 phone number 2 2 users reported that they have successfully reached Sun International by calling +27 315 661 802 phone number Click down if you have unsuccessfully reached Sun International by calling +27 315 661 802 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 315 661 802 phone number
    100%
    Confidence score
    Durban
    +27 415 077 777
    +27 415 077 777
    Click up if you have successfully reached Sun International by calling +27 415 077 777 phone number 1 1 users reported that they have successfully reached Sun International by calling +27 415 077 777 phone number Click down if you have unsuccessfully reached Sun International by calling +27 415 077 777 phone number 4 4 users reported that they have UNsuccessfully reached Sun International by calling +27 415 077 777 phone number
    Boardwalk Casino and Entertainment World
    +27 117 807 855
    +27 117 807 855
    Click up if you have successfully reached Sun International by calling +27 117 807 855 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 117 807 855 phone number Click down if you have unsuccessfully reached Sun International by calling +27 117 807 855 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 117 807 855 phone number
    Central Reservations
    +27 117 807 878
    +27 117 807 878
    Click up if you have successfully reached Sun International by calling +27 117 807 878 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 117 807 878 phone number Click down if you have unsuccessfully reached Sun International by calling +27 117 807 878 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 117 807 878 phone number
    International Reservations
    +27 118 987 000
    +27 118 987 000
    Click up if you have successfully reached Sun International by calling +27 118 987 000 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 118 987 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 118 987 000 phone number 3 3 users reported that they have UNsuccessfully reached Sun International by calling +27 118 987 000 phone number
    Carnival City Casino
    +27 127 187 777
    +27 127 187 777
    Click up if you have successfully reached Sun International by calling +27 127 187 777 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 127 187 777 phone number Click down if you have unsuccessfully reached Sun International by calling +27 127 187 777 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 127 187 777 phone number
    Carousel Casino
    +27 538 302 600
    +27 538 302 600
    Click up if you have successfully reached Sun International by calling +27 538 302 600 phone number 2 2 users reported that they have successfully reached Sun International by calling +27 538 302 600 phone number Click down if you have unsuccessfully reached Sun International by calling +27 538 302 600 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 538 302 600 phone number
    100%
    Confidence score
    Flamingo Casino
    +27 233 487 200
    +27 233 487 200
    Click up if you have successfully reached Sun International by calling +27 233 487 200 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 233 487 200 phone number Click down if you have unsuccessfully reached Sun International by calling +27 233 487 200 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 233 487 200 phone number
    Golden Valley Casino
    +27 215 057 777
    +27 215 057 777
    Click up if you have successfully reached Sun International by calling +27 215 057 777 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 215 057 777 phone number Click down if you have unsuccessfully reached Sun International by calling +27 215 057 777 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 215 057 777 phone number
    GrandWest Casino and Entertainment World
    +27 102 264 600
    +27 102 264 600
    Click up if you have successfully reached Sun International by calling +27 102 264 600 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 102 264 600 phone number Click down if you have unsuccessfully reached Sun International by calling +27 102 264 600 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 102 264 600 phone number
    The Maslow
    +27 152 905 400
    +27 152 905 400
    Click up if you have successfully reached Sun International by calling +27 152 905 400 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 152 905 400 phone number Click down if you have unsuccessfully reached Sun International by calling +27 152 905 400 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 152 905 400 phone number
    Meropa Casino and Entertainment World
    +27 518 751 060
    +27 518 751 060
    Click up if you have successfully reached Sun International by calling +27 518 751 060 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 518 751 060 phone number Click down if you have unsuccessfully reached Sun International by calling +27 518 751 060 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +27 518 751 060 phone number
    Naledi Sun Hotel and Casino
    +27 315 805 000
    +27 315 805 000
    Click up if you have successfully reached Sun International by calling +27 315 805 000 phone number 4 4 users reported that they have successfully reached Sun International by calling +27 315 805 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 315 805 000 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 315 805 000 phone number
    33%
    Confidence score
    Sibaya Casino and Entertainment Kingdom
    +27 145 571 580
    +27 145 571 580
    Click up if you have successfully reached Sun International by calling +27 145 571 580 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 145 571 580 phone number Click down if you have unsuccessfully reached Sun International by calling +27 145 571 580 phone number 6 6 users reported that they have UNsuccessfully reached Sun International by calling +27 145 571 580 phone number
    Sun City
    +27 393 059 111
    +27 393 059 111
    Click up if you have successfully reached Sun International by calling +27 393 059 111 phone number 5 5 users reported that they have successfully reached Sun International by calling +27 393 059 111 phone number Click down if you have unsuccessfully reached Sun International by calling +27 393 059 111 phone number 1 1 users reported that they have UNsuccessfully reached Sun International by calling +27 393 059 111 phone number
    67%
    Confidence score
    Wild Coast Sun
    +27 514 102 000
    +27 514 102 000
    Click up if you have successfully reached Sun International by calling +27 514 102 000 phone number 0 0 users reported that they have successfully reached Sun International by calling +27 514 102 000 phone number Click down if you have unsuccessfully reached Sun International by calling +27 514 102 000 phone number 2 2 users reported that they have UNsuccessfully reached Sun International by calling +27 514 102 000 phone number
    Windmill Casino
    +234 12 779 000
    +234 12 779 000
    Click up if you have successfully reached Sun International by calling +234 12 779 000 phone number 0 0 users reported that they have successfully reached Sun International by calling +234 12 779 000 phone number Click down if you have unsuccessfully reached Sun International by calling +234 12 779 000 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +234 12 779 000 phone number
    Federal Palace (Victoria Island’s
    +56 72 951 100
    +56 72 951 100
    Click up if you have successfully reached Sun International by calling +56 72 951 100 phone number 0 0 users reported that they have successfully reached Sun International by calling +56 72 951 100 phone number Click down if you have unsuccessfully reached Sun International by calling +56 72 951 100 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +56 72 951 100 phone number
    Monticello Grand Casino and Entertainment World (Chile
    +507 294 4777
    +507 294 4777
    Click up if you have successfully reached Sun International by calling +507 294 4777 phone number 0 0 users reported that they have successfully reached Sun International by calling +507 294 4777 phone number Click down if you have unsuccessfully reached Sun International by calling +507 294 4777 phone number 0 0 users reported that they have UNsuccessfully reached Sun International by calling +507 294 4777 phone number
    Ocean Sun Casino (Panama
    More phone numbers
  3. Sun International emails
  4. Sun International address
    6 Sandown Valley Crescent, Sandton, Gauteng, South Africa
  5. Sun International social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Sun International contacts
Sun International Category
Sun International is ranked 85 among 518 companies in the Travel and Vacations category