Great Clips
Reviews and Complaints

I will never come back to GreatClips! These people are terrible and highly unprofessional and I have no idea where did they get a permission to work!
Went there and just wanted a simple haircut. Told them that I don't need anything super modern and I don't want to experiment with my hair and that I want just a simple classic haircut!
They did not listen to me and made something that actually made me cry! My hair never looked so ugly before! I hate GreatClips, they did not listen to me, ignored my every word! Do not go there people, you will regret that! These people are not professionals, just a bunch of amateurs!

You guys suck. You need to gob back to school to know how to cut hair. Go to a barbershop school, you guys really need it. If not, you guys should hire people who been in a barbershop. You guys are freaking terrible, I was not satisfy with my cut. I will never come back to that place. You guys don't give what I ask for. I ask for a normal haircut and you guys gave me a buzz cut, don't yall know the differences between a buss cut and a normal cut. I am sorry, yall need to close and reopen when yall know how to cut. I need this was gonna happen but it even worst than my expectation. Now I have to fix my hair and restart my waves process again. My haircut is really bad and it suck. The stylist there or whatever you guys call it, couldn't even say this is a good cut. Yall suck, you worse than terrible, and yall need some serious help. The great clips I went to is the one close to vons in las vegas 89113. They got a gas station and a little ceasar over in that area too. They suck you guys. Don't ever go there in your life. Don't go to any great clips in you guys life. They are not great, they are terrible. They should call it terrible clips. This my advice to you as well as my review. Have a good life, "terrible clips."

I got my hair at Great Clips at Lakeside Plaza in Salem, VA on 4/29/16 by Susan and I wish I hadn't. The workers there were scary, like they were found in an alley. I didn't want to prejudge the lady who cut my hair but turns out I was right because she gave me a very strange haircut.

I contacted Great Clips corporate but they said since it's a franchisee that it's out of their hands, yet on my receipt it says service and products are satisfaction guarantee. So obviously Great Clips does not stand behind what they promise. BS!

Avoid Great Clips at all costs!

Good morning,
I wanted someone to be aware of what is going on.
On Saturday the 30th of April 2016, my wife took my son 6years old to the location on 90th and Maple in Omaha NE, I have been using this location for approx.. 7 years and have used great clips before that, to get his haircut. It was about 10 minutes until 5pm and the hours posted show open until 6pm on Saturday. She was immediately informed by one of the stylists that there is more than an hour wait and since they close at 6pm they would not be able to render the service that day. My son cried as he enjoys the sucker and balloon. She also said that there were only two people checked in on the screen. She told me this story when she arrived home upset. I then loaded everyone back up into the car and drove back down there. When this stylist saw us get out of the car, I could read his lips “ Oh, this ballsy mother f!” Not in EVER have I been treated with such disrespect. I then kept my calm and got my son William’s hair- cut. I told this stylist that I was able to read his lips and told him how absolutely Rude and unacceptable his behavior was. After all of this I was still able to drive back home and look at the clock, 5:45pm.
I just wanted someone to be aware of this situation so something can be done, I myself am a business owner. Unfortunately I, my family, and most likely anyone else who finds out about this situation will no longer be patrons of Great Clips. Thank you for your time.

There a lady who works at Great Clips in Glen Allen, Virginia. Not sure what's her problem. Rude to everyone who came in the store. She has medium to long brown hair, a little on the heavy side. I watched her while my daughter was getting her hair done. The young man who was sitting in her chair seemed upset. If this is how you run all of the Great Clips then you need to close. Will not be back

There are so many complaints as to all the abuse hairstylist endured working for this company, whether it from the owners or being treated unfairly by management. Why don't we all get together and file a CLASS ACTION suit again working in places where you do or die (sweat shops). Career destroy by money hungry owner who don't about your concerns.

Took my 3and 6 year old sons and the girl was so mean to my kids .have been there before and was treated well but this time the girl smelled like a brewery and didn't look professional at all ! And when I tried to tell her how to cut my child's hair she responded I know what I'm doing !, the cut wasn't so bad although I could see some deep cut marks .but she told my kid that he is old enough to sit still and behave and she kept poking him with her comb .I asked how long she's been cutting and she reported long enough to work there ..really ? Her name, was Marlena and next time I will wait for the other 2 girls cause this Marlena is not good with kids at all ..I don't understand how anyone could be so mean to children period

I have never had a problem with great clips until last year when I went to get my lil man haircut twice Amber clipped him right behind his ears so I called em and said I don't want her cutting my lil man hair more! Took my lil man back today 1/13/16 to get his haircut all off leaving him bald which is what I wanted well that wasn't what he got Cassidy left patches in my lil man head so I paid em the $11 and left pissed and then took my lil man to Hair By Us to get it done right there goes $5 thx to Hair By Us my lil man looks cute as ever! I won't be going to Great Clips anymore!

date of haircut was 11/19/15. the girl was polite but lacked experience . instead of misting my hair with water she soaked my hair with water and then combed it down . I told her none off the top, taper the sides and back of the head. then trim around ears and along hairline at back of neck. when i got home and looked in my mirror, the sides were not tapered properly nor was the back. the hair was cut higher above the right ear then the left. I discarded my receipt. I would expect a free haircut the next time i get it cut.

Chopped my hair off when I asked for a trim Submit Complaint Complaint avatar0 Angry a few seconds ago Country: United States They (stylist name Sefora or something) cut my hair in tiny little layers in the back when I said trim only for my shoulder length all one length bob - I reached the owner Brenda - the one in Alpharetta, GA at North Point Mall, and she said she'd return my money and give me a free cut to fix it (like I'd ever walk in there again) and I asked her how she would feel if she just spent a few years growing her out from an illness and someone chopped it off and she said, "Well you could buzz it off" Later, I called her back and I told her that she really did need to see what this stylist (who only works weekends) did to my hair because there is no correcting it since it's way to short. She told me to call the store and ask for her manager that she didn't want to see it.

I went to get a hair cut to great clips near heb 410 and bendera and the lady who cut my hair was cutting the so fast she didnt look at what she was doing and cut it badly and now my hair looks horrible and three times the scissors got caught with her fingers almost cut herself with how fast she was cutting it i am very dissapointed with how she cut it and i need a response

I just left an utterly sad job at great clips about 3 weeks ago...I have so many complaints about this place I don't quite know where to start but ill try to make this complaint informative and less catty. So, as with other great clips I have heard about this one had a dress code.now, I don't really mind dress codes as long as they don't trample one's self expression completely...unfortunatly this was really sad
.As a hair stylist I'm sure others can agree with me when I say that most of us are stylists because not only do we enjoy doing hair and we enjoy customer service but that we are very creative people in general:)most of us like to express our ideas of beauty starting with ourselves.we tend to like to do our makeup and hair in a way that expresses who we are inside, and what we are capable of as far as styling goes.so when I stumbled upon this particular great clips and was told that I was to only wear white, black, grey and or khaki needless to say I was not thrilled but thought ok, there has to be a fun and creative way to where these bland colors.(But I must say, if you're going to do a boring dress code, why not just give us a "great clips" polo shirt and pair it with black pants?) Anyway, on to my next complaint..when you hire someone and tell them that you are going to give them a raise in the near future based on the fact that they have an impressive amount of experience in this field, it's probably a good idea to follow through with the raise.after working there about a month, I told the owner that I was having a very hard time making ends meet while being paid 8 dollars an hour.my daughters day care alone is 180 a week.this particular great clips paid us bi-weekly, so when I saw my first check and it was a whopping 277.00, I was just a little frustrated.especially considering that I had put in around 70 hours over those passed 2 weeks..hmmmm..I'm not a human calculator but I know full well those numbers don't quite add up!But being the very naive woman that I am, I suggested to the owner that the check seemed short and could she please look it over again and see what happened to cause the shortage? She says she will and on to the next complaint-the next few checks come along and just as the first, they are short!They always were and no matter how many times I brought it up, it was just brushed to the side. What I find so interesting is that she, the owner, never seemed to mind taking the time to come in and scold me in front of my customers (very professional!Right?!) And the customers always enjoyed having this silly woman gripe at the stylist in front of them while they are trying to relax during their rushed 13 minute haircut!I thank my former employer at my first salon for training me well enough that at least my quality did not suffer while doing these hyper-fast haircuts.I understand that the idea behind great clips is to give them a fast yet quality haircut..in and out in less than 15.I get it. And I chose to work at this place.wow, do I regret it! comming back to the fact that my checks always seemed short-I finally had enough 3 weeks ago and decided to do the very immature move by not giving notice and just quitting in the middle of my shift(not cool, I know.but I had enough of this woman and her sweat shop.) So the day that I loft this tiny corner of hell, I got a text that evening from the owner letting me know that if I didn't rush right on up there to return the key that she would be forced to call the police!Well that's a lovely way of getting my attention, you crazy, confused slave driver!So I decided to beat her at her own game-I'ill just go ahead and save her the trouble and call the police myself!So, this kind officer came to my home and asked for my boss's number-the conversation must have been hilarious considering he had to repediatly tell her that I would turn the keys the very next morning, that I was not going to drop everything and rush on over to her. And I really enjoyed the fact that he said it was her own fault for giving the key out in the first place. I don't know about other great clips, but this one specifies that if you have a key, you have 24 hours to return it. So the next morn I ran the key out to her and then was told I had to sign some sort of paper stating that I quit.like I said before, I am very naive, and I tend to trust everyone until they people me wrong, I guess I should not have signed it.now I sit here 3 weeks later waiting for my final pay check that will probably never come, I filed a complaint with the state explaining that this woman is refusing to pay me. But they told me it can take months to resolve this. And because I was counting on my check 2 weeks ago, I now have an over drawn bank account and some very angry bill collectors! thank you Shirley for your crazy, and very unprofessional antics!You have most definitely won the battle.

First of all i before i started school i said i would'nt work for great clips. just because of how i was treated as a costumer. but then right before i graduated i thought i would give it a shot. even though color was my favorite thing not cutting.
well then when i started they send you to a 3 day class to learn there system. they pissed me off on the first day. the instructor told me to forget everything i was taught in school cause its wrong.
then when you get out on the floor they expect hair avarages to be under 17 mins. but no faster then 14. then they want you to sell 14% on avarage a week. and if you get to many redos because they want you to go fast you get put on probation and then fired. they never praise you when your doing a good job aways saying you need to do better. They let drug addicts work and dont get rid of them. then when the store gets robbed by the druggie they dont call the cops. then you have someone taking alittle extra out of the money drawer with her tips and the drawer is short. do they get rid of her no the right everyone up.
yeah the benefits are ok. but management is not concistant. they work you to death. when your sick there is no sick time.
bad company dont work for them.

This place is the worst place to work for. The training academy is a joke you spend most of it watching product videos. Only learn 3 cuts one time then in the actual salon they have you watch videos and read books on products for about 3 weeks. Don't give you a chance to be on the floor to build your time up or give you any practice then fire you so you can't get any unemployment. The hours are a joke they hire you promising full time hours when in reality only the manager and asst. manager get full time hours. Everyone else gets what ever little hours they wanna give you! I hate this company and will never go in another establishment again!

On Nov 8 at around 9:30 in the morning at crowfoot, calgary when for a hair cut by a lady ( Don't know her name) that was coming from Texas she mentioned.
The lady did not know how to cut hair, even another co-worker explained to her to how to do it, but she did not have a clue after 25 mins "hair cut" she still didn't manage to fix it . After I paid for the "cut", when went to another place to get it fix.

The girl doing my daughters hair didn't listen to what she wanted, she only wanted a trim on her short hair and now it looks almost like a military hair cut, she cut to much off and thinned it out to much. I think the girl needs to start listening to the customer and go slow if she isnt sure. We have gone there alot and was happy with the other hairdressers, but my daughter wont be going back .