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Greystar Real Estate Partners

Greystar Real Estate Partners review: Management and Brianna Thornberry

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I moved out of my apartment that was managed by Greystar in May of 2023. I get an email from Brianna Thornberry in July saying I owe over 3k. At this point she and I are having conversation about the matter, then she just flat out stops responding. I go to the leasing office to find out I was "evicted" due to no payment for months I didn't live there, and that they'd get this resolved and that it was a big misunderstanding. FastForward to November and the amount is now almost 6k that I "owe", now all my calls and emails are bouncing back from the leasing office, and she's not responding. This all started in back In May of 2023 I'm JUST hearing back from corporate and of course Ms. Thornberry is now responding.

Now the leasing office is claiming I never gave my keys back, but Brianna is claiming I gave them back in June, so I owe rent for May and June. But that still makes no sense since and what she's saying, and the leasing office is saying is two separate things.

I wanted to avoid Greystar at all costs. When I started my lease at my old apartment they didn't own it, so to find out a few months after living there they took over was very heartbreaking. They are very unprofessional, untrustworthy, unreliable. Security gate was opened from the day they took over until about a month before I left, cars broken into (mine included)

Desired outcome: I'd like for the entire matter to just go away. I'm not lying about the matter. I'm not paying over 6k for their issue. I've been dealing with trying to get this resolved the first few months of my son's life which is very tiring.

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    Mexico
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    18 Broad Street, Suite 300, Charleston, South Carolina, 29401, United States
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    Dec 20, 2024
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