Grooves.land
Reviews and Complaints

Hello, my name is Yvonne Mc Gilloway. I sent a complaint today with Grooves.land. My order PLA 1469399 and order no. 4125642.
My email address is [protected]@gmail.com.

I wish to make a complaint with Grooves.land. I have requested a refund for the CD walkman I ordered and returned to Grooves.land. I have been given no confirmation email, that I will be refunded for this item. I am very unhappy with the customer service with Grooves.land. I am an extremely unhappy customer. Can you help me? Thank you.

Thank you.

I ordered a CD walkman from Grooves.land. Order no.[protected] €79.00.

I received this and couldn't work it. The instructions were in German.

I posted this item on March 19 2021.

I have not received any email from Grooves.land since February 25 2021.

I would like a refund. I have lost all of my patience with Grooves.land.

The customer service in Grooves.land is useless.

On 25 February 2021 Grooves.land gave me an order no. 4125642. PLA- 1469399

Ive emailed several times to cancel and issue refund and get no response i need refund asap of $200

I have emailed you about a present my daughter received in june a pogo the you supplied from vedes sort Nr [protected], this product is broken and I require some replacement.
Please be kind to me and now reply. [protected]@gmail.com
The child's address.
Annamai Mullane.
Islandtarsney South,
Fenor,
Co waterford,
X91R258,
Tel [protected],
My complaint is that nobody has made any effort to resolve the issue.. Money does not grow on trees

I purchased an HP Tilt Pen from Grooves.land but the delivery took almost two months.
On Christmas I gifted the item to my cousin but was informed that they had given me a HP Pen not an HP Tilt Pen I PAID for. Since I know nothing about technological devices i wouldn't notice nor understand the difference.
What really angered me was the fact that they had placed stickers all over the original packaging of the pen covering the original barcodes with their fake ones.

I contacted them and asked for a refund or at least the value difference between the two Pens. They refused claiming that it's too late and that I should have checked the package when I received it.

Don't bother using their services.

Over 1 month ago I placed an order with grooves and it has not yet arrived. Wrote them an email 5 days ago but they still have not responded. Granted, there have been strikes, but 1 month is too long and unacceptable. And 5 days is too long to respond to a customer inquiry about an order. What complicates the matter is that grooves does not supply a tracking # so I'm in the dark. Advise: look elsewhere.