HarryPotterShop’s earns a 1.0-star rating from 3 reviews, showing that the majority of wizarding merchandise enthusiasts are dissatisfied with their purchases.
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Awful
I ordered Gryffindor Color Crest Adult Black T-Shirt and Hogwarts Knit Hat & Scarf Set. I was so excited!
But I have to warn you that they usually call to confirm. I didn't know about it, it's not mentioned anywhere on the website, so I missed their call as if I was at college at this time. They never called me again and after several weeks instead of getting my order, I got nothing because my order was canceled. Only because I didn't confirm it! It's wild.
Not impressed
I am a Harry Potter fan and when I found this site I was super excited and ordered many things from them! I paid some extra money for shipping and was supposed to get my stuff in a week but it still took them about a month to deliver. But that's not all! One item was missing and when I contacted HarryPotterShop support they claimed that it was not possible and that my order was complete. They tried to assure me that I was not right and that I probably did not see it! What? Checked the box again and nothing was there. Then they said that they need to check something and that was the last sting I heard from them. Terrible customer service, I'm very disappointed!
Be careful, they didn't tell about the delivery charges
I ordered book set from the website www.harrypottershop.com. When I placed the order, it wasn’t mentioned about the delivery charges, but when I proceeded to pay, it turned out that they would take large sum for the delivery. I tried to contact them, ‘coz they didn’t warn customers about these charges before. No one replied and I haven’t received my order, but I paid for the delivery. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.
I will never purchase anything from this site. I purchased an item for my son for Christmas. The order was placed on December 6th. It is now December 20th. I had to contact them after being on hold for 20 minutes only to have them tell me that the item is out of stock. It wasn't out of stock when I ordered it! The owner has 10 other websites that he owns I had to provide him with the NE of the shop I ordered from. I was told the the order could be shipped around December 28th or January 22nd. Just hope they don't charge my account after I canceled the order.
I would not order from this site again. My husband ordered gifts for me that were supposed to be mother's day gifts...note today's date...still no update, they don't return phone calls, they flat out refused to refund our money even though nothing shipped for over a month. This is literally the worst customer service I've encountered in my life. They are rude and belligerent on the phone. I mean, how dare you expect things to ship when they say they are going to! We are currently working through a charge back one month after the fact, having spent over four hours trying to follow up with these rude, incompetent people.
Is HarryPotterShop Legit?
HarryPotterShop earns a trustworthiness rating of 61%
Generally safe, but check closely before sharing details.
The age of HarryPotterShop's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Harrypottershop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
HarryPotterShop as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up HarryPotterShop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- HarryPotterShop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to HarryPotterShop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
HarryPotterShop Reviews 0
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Overview of HarryPotterShop complaint handling
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HarryPotterShop Contacts
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HarryPotterShop phone numbers+1 (888) 834-9536+1 (888) 834-9536Click up if you have successfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number 0 0 users reported that they have successfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number Click down if you have unsuccessfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number 0 0 users reported that they have UNsuccessfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number+1 (212) 504-8091+1 (212) 504-8091Click up if you have successfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number 0 0 users reported that they have successfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number Click down if you have unsuccessfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number 0 0 users reported that they have UNsuccessfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number
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HarryPotterShop address4000 Warner Blvd., Burbank, California, 91522, United States
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HarryPotterShop social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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