Menu
For Business Write a review File a complaint
Highlawn Moving & Storage Customer Service Phone, Email, Contacts

Highlawn Moving & Storage
Reviews and Complaints

www.highlawnmoving.com

Learn how the rating is calculated

4.7 16 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Highlawn Moving & Storage Reviews 17

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage I'm very satisfied with how the entire move went

I'm very satisfied with how the entire move went. They were on time and were able to help load all our belongings into our new home. The entire move was done without any issues at all. This is my second time using this company might I add. If I decide to move again in the future, I'll be sure to be in touch. I'd recommend the company

Read full review of Highlawn Moving & Storage and 4 comments
Hide full review
4 comments
Add a comment
G
G
G. Hilpert
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

The moving service was just as I hoped. They were on time and got everything moved without any problems. The sales rep that I spoke with, assured me that the price would not change and it didn't. They even had extra things like blankets and such for mirrors, and TVs. It's been about a week since they delivered, and everything is where it should be. I'm glad I hired Highlawn.

A
A
A. Mueller
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

All 4 of the movers that showed up on moving day were very professional, courteous, efficient and friendly. We had them move us from a 3 story condo to a house not far away. The movers were on time, worked hard and even took apart and put back together some of our furniture. There was no upcharge or anything like that. *** and the team did great! I would hire them again

F
F
F. Block
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I had a great experience with these movers. I hired one company when moving here from Manhattan, I had some problems so I was a bit worried about that. This company assured me there would be no problems. They promised me a flat rate, and were able to stick to that agreement. I would hire them again if I had to.

J
J
J. DuBuque
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I'm very satisfied with how the entire move went. They were on time and were able to help load all our belongings into our new home. The entire move was done without any issues at all. This is my second time using this company might I add. If I decide to move again in the future, I'll be sure to be in touch. I'd recommend the company

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage The movers were very fast, careful and did great

The movers were very fast, careful and did great. There were no complaints. We had a lot of very heavy items like desks, fridgerators, safes, stuff like that. They finished the move the other day and asked us to leave a review, so we are. This was my first time hiring a professional moving service, I would hire them again if I had to.

Read full review of Highlawn Moving & Storage and 4 comments
Hide full review
4 comments
Add a comment
J
J
J. Parisian
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

They moved my sister and I across the city without any issues. We moved out of a 5 story complex, into a smaller home. This was all done without any problems. They worked with our complex to reserve the elevator and everything! Very happy with how it all turned out

E
E
E. Rolfson
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Movers were very dependable. They helped us move from Brooklyn to Huntington. The entire move was done in just one day. We prepared most of the belongings. They just did all the heavy leg work. The movers were fast, reliable. I wouldn't hesitate to use them again

J
J
J. Heaney
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Movers did a wonderful job. This was my first time hiring a professional moving company since living in New York. They did great, and I wouldn't hesitate to hire them again

D
D
D. Lowe
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I must admit, I was very hesitant in hiring this moving company. I've never hired a moving company in the past, but our move was on very short notice and I just needed the help. I called around, but *** and his team seemed very knowledgeable when it came to explaining things. I decided to roll the dice, and went forward with the move. I'm glad I did. The movers were amazong and for everything done fast. I wouldn't hesitate in hiring them again.

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage Positive movers!

Positive movers! Calle around and got a few different moving quotes, semi-last minute. I needed to move in 3 days, but they were able to get the job done. We’re really happy with how everything turned out. Nothing was damaged, they were able to pack some things we forgot to pack up. All around we had an amazing experience with Highlawn!

Read full review of Highlawn Moving & Storage and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Pouros
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Only have positive things to say about the moving team and their leader. I called around and when I spoke with the company representative, he was able to quickly arrange for a team to assist with our move. These movers were punctual, and adeptly handled very heavy items from our condo into our new house. I appreciate all their hard work and dedication during our move. My family is grateful as well! Thank you, guys.

D
D
D. Berge
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

The movers were fast. We had a safe, some reclining chairs with motors in them, very heavy items. They were able to move all of this without any issues. The people at Highlawn Moving went above and beyond to make sure we were happy. The moving rate was a flat rate, there were no other charges.

A
A
A. Lubowitz
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Everyone at Highlawn Moving was very helpful. *** and the crew were able to move our refrigerator, couch, safe, a few large TVs, and a very heavy desk. Very heavy items like this, were no problem for these movers. I'm very satisfied with how the entire move turned out. They were there from beginning until the end.

H
H
H. D'Amore
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

The movers were very efficient. They worked hard and got everything done in a very short time. We were charged a flat rate, so being billed by the hour or anything didn't concern us. They worked fast, but also in a way to prevent damage to any of our belongings. *** and his crew showed up on time, and dropped everything off when they said they would. This was my first time hiring a professional moving company and I'm glad I did this.

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage The movers were fast and showed up on time

The movers were fast and showed up on time. We had them come at 9am and they showed up and worked extremely hard to get the job done fast. Pricing was reasonable, slightly lower than the others we were considering. This was the first time hiring a professional moving company, if I need them again I wouldn't hesitate in using them again.

Read full review of Highlawn Moving & Storage and 4 comments
Hide full review
4 comments
Add a comment
M
M
M. Beahan
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Five star movers. They were on time despite how hot it was... Wore masks, and moved very heavy items. We got the entire move done in just a few short hours. Thank you!

A
A
A. Pollich
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Upscale moving company. I originally found them through a classified ad website. I was a bit hesitant at first. They showed up on time just when they said they would. Everyone was wearing a mask and they moved our items out of our two bedroom home and got everything put into our new apartment without any problems. The entire move was done in just one day. I'd feel confident recommending them to family and friends. Thank you David!

L
L
L. Langosh
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

They helped us relocate without any problems. They were very experienced when it came to moving our heavy furniture.

G
G
G. Bruen
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

The movers were very fast and on time. I'm very thankful for how everything turned out. They moved a lot of our belongings without any damage. Thank you

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage Five star movers!

Five star movers! They said they would show up at 9, and they did. We called them with only 48 hours notice, and they showed up and got the move done the same day. They were very energetic, and got everything moved without any problems. This was my first time hiring a professional moving service, and I'm glad I moved forward with these guys.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage Only have positive things to say about *** and his crew

Only have positive things to say about *** and his crew. I called around and when I spoke with *** he was able to get someone out fast to help with our move. These movers were on time, and moved very heavy items from our condo into our new house. I appreciate all their hard work and dedication when it came to our move. My family appreciates it! Thank you guys.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
U
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage These movers were hard working and took extra precaution with our belongings

These movers were hard working and took extra precaution with our belongings. They worked around the scheduled time we had for the elevator in our condo. They were able to move everything out in that set time, without any problems or damage. David and the guys did a great job with our move. Gave us updates throughout the entire process. Would recommend highlawn to anyone!

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage All 4 of the movers that showed up on moving day were very professional, courteous, efficient and friendly

All 4 of the movers that showed up on moving day were very professional, courteous, efficient and friendly. We had them move us from a 3 story condo to a house not far away. The movers were on time, worked hard and even took apart and put back together some of our furniture. There was no upcharge or anything like that. *** and the team did great! I would hire them again

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage The moving service was just as I hoped

The moving service was just as I hoped. They were on time and got everything moved without any problems. The sales rep that I spoke with, assured me that the price would not change and it didn't. They even had extra things like blankets and such for mirrors, and TVs. It's been about a week since they delivered, and everything is where it should be. I'm glad I hired Highlawn.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage Upscale moving company

Upscale moving company. I originally found them through a classified ad website. I was a bit hesitant at first. They showed up on time just when they said they would. Everyone was wearing a mask and they moved our items out of our two bedroom home and got everything put into our new apartment without any problems. The entire move was done in just one day. I'd feel confident recommending them to family and friends. Thank you David!

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage The movers were very efficient

The movers were very efficient. They worked hard and got everything done in a very short time. We were charged a flat rate, so being billed by the hour or anything didn't concern us. They worked fast, but also in a way to prevent damage to any of our belongings. *** and his crew showed up on time, and dropped everything off when they said they would. This was my first time hiring a professional moving company and I'm glad I did this.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage These movers were great from start to finish

These movers were great from start to finish. They were able to work with my local apartment comple to reserve the elevator around their schedule. The movers were all wearing masks and came prepared. They came with extra blankets and that made sure there was no damage to any of our furniture during the move. They strapped everything down to the insides of the truck, nothign was damaged. Would hire this service again given we move in the future.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage I must admit, I was very hesitant in hiring this moving company

I must admit, I was very hesitant in hiring this moving company. I've never hired a moving company in the past, but our move was on very short notice and I just needed the help. I called around, but *** and his team seemed very knowledgeable when it came to explaining things. I decided to roll the dice, and went forward with the move. I'm glad I did. The movers were amazong and for everything done fast. I wouldn't hesitate in hiring them again.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage We hired our first moving company, which so happeneded to be Highlawn Moving

We hired our first moving company, which so happeneded to be Highlawn Moving. We were referred to them from a family friend at work. we were worried that the move wouldn't be done right and that things would be damaged. They showed up on time, and took extra time to wrap things up that were delicate (a hutch, dresser, etc). All of these things were moved into the truck and nothing was damaged. Really happy with how it all turned out. The move was fast. and affordable.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage I recently moved from Manhattan NY to Atlanta GA and after searching online and getting a bit frustrated a friend recommend Highlawn

I recently moved from Manhattan NY to Atlanta GA and after searching online and getting a bit frustrated a friend recommend Highlawn. We had a representative that came over, took an inventory and gave us a price for the move that seem reasonable. After comparing rates we decided to go with them. For a two bedroom apartment we have a decent amount of stuff and some fragile items like large tv and few pieces of art. Four movers showed up the guys were fast, courteous, and seem to do the job properly. We received the items four days later. I was glad that delivery was on time and with no damage. To be quite honest I was happily surprised and impressed. I do recommend to do a proper packing and labeling as we did which makes unpacking a lot easier. I will recommend this guys and use them again in the future.

Read full review of Highlawn Moving & Storage
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Highlawn Moving & Storage This is the third time we used Highlawn Moving and this time for our daughter who live in *** NY

This is the third time we used Highlawn Moving and this time for our daughter who live in *** NY. We were reluctant to recommend anyone cause our daughter is quick to complain, but since she asked of course we’re happy to recommend. Our Daughter has a large three BR house 3 kids and a dog so you can imagine. My wife went down for two weeks to help her with packing and she end up with over 80 boxes. My daughter is a “collectible” of ceramic figurings so she has many in all different sizes and shapes so you don’t need to guess how easy to break. All I understand that the move went very smoothly and in a reasonable time. Four movers showed up very accommodating, wrapped everything and seem to have been very careful. I can easily say that in between my daughter and wife if they said smoothly I believe the move was flawless. I will certainly recommend Highlawn Moving being this is the third time we used them.

Read full review of Highlawn Moving & Storage
Hide full review

Highlawn Moving & Storage Complaints 1

ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Highlawn Moving & Storage The Highlawn Moving guy called us (the original mover works with them) and set up for a Monday 8/[protected]@8:30am pickup

The Highlawn Moving guy called us (the original mover works with them) and set up for a Monday 8/[protected]@8:30am pickup. They came on time and were real professional. We then agreed to a price, which included delivery to Miami between 8/6-8/9. I told the guy they couldn't deliver with a big 18 wheeler to the building. He said okay. We signed the contract and I gave a deposit and the guy wrote "binding" next to the price. Then he started delaying the delivery date. First the truck broke, then there was no driver, then the other driver had Covid and stuff. Finally, they shipped it to Miami in the big 18 wheeler, but said we had to pay an extra $450 for them to reload onto a small truck. I had no choice 'cause they had my stuff. Eventually, they delivered the things on 8/20 (2 weeks late). The final delivery guys also asked for an extra $150 'cause "it was too far to walk from the street to the elevator". I feel like they didn't stick to the agreed contract and price. At least I should get my $450 back.

Read full review of Highlawn Moving & Storage
Hide full review

Is Highlawn Moving & Storage Legit?

Highlawn Moving & Storage earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Highlawn Moving & Storage to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Highlawn Moving & Storage is known for their high standards and safety. If you're thinking about dealing with Highlawn Moving & Storage, it's wise to check how they handle complaints.

Highlawn Moving & Storage has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Highlawn Moving & Storage's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Highlawnmoving.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Highlawnmoving.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Highlawnmoving.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The highlawnmoving.com may offer a niche product or service that is only of interest to a smaller audience.
  • Highlawn Moving & Storage protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Highlawn Moving & Storage

Screenshot Highlawn Moving & Storage
Highlawn Moving & Storage is a reputable and reliable moving company that has established a strong presence in the industry. With their extensive experience and commitment to customer satisfaction, they have become a trusted choice for individuals and businesses alike.

One of the key factors that sets Highlawn Moving & Storage apart is their team of highly skilled and professional movers. These individuals are trained to handle all types of moves, whether it's a local residential relocation or a large-scale commercial move. They possess the expertise to carefully pack, load, transport, and unload your belongings, ensuring their safety throughout the entire process.

Highlawn Moving & Storage understands that every move is unique, and they strive to provide personalized services tailored to meet the specific needs of each customer. They take the time to listen to your requirements and develop a customized moving plan that suits your budget and timeline. Their attention to detail and commitment to excellence ensure that your move is executed seamlessly and efficiently.

In addition to their exceptional moving services, Highlawn Moving & Storage also offers secure storage solutions. Whether you need short-term storage during your move or long-term storage for your belongings, they have clean and secure facilities to accommodate your needs. Their storage units are equipped with advanced security systems to provide peace of mind knowing that your items are safe and protected.

Highlawn Moving & Storage takes pride in their commitment to customer satisfaction. They understand that moving can be a stressful experience, and their friendly and professional staff is dedicated to making the process as smooth and hassle-free as possible. They are always available to address any concerns or questions you may have, ensuring that you feel supported throughout your entire moving journey.

When it comes to choosing a moving company, Highlawn Moving & Storage stands out as a reliable and trustworthy option. Their extensive experience, personalized services, and dedication to customer satisfaction make them a top choice for all your moving and storage needs. With Highlawn Moving & Storage, you can have confidence that your belongings will be handled with care and that your move will be a success.

Overview of Highlawn Moving & Storage complaint handling

Highlawn Moving & Storage reviews first appeared on Complaints Board on Jul 4, 2023. The latest review I'm very satisfied with how the entire move went was posted on Jul 4, 2023. Highlawn Moving & Storage has an average consumer rating of 1 stars from 17 reviews. Highlawn Moving & Storage has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Highlawn Moving & Storage Contacts

  2. Highlawn Moving & Storage phone numbers
    +1 (718) 439-9222
    +1 (718) 439-9222
    Click up if you have successfully reached Highlawn Moving & Storage by calling +1 (718) 439-9222 phone number 0 0 users reported that they have successfully reached Highlawn Moving & Storage by calling +1 (718) 439-9222 phone number Click down if you have unsuccessfully reached Highlawn Moving & Storage by calling +1 (718) 439-9222 phone number 0 0 users reported that they have UNsuccessfully reached Highlawn Moving & Storage by calling +1 (718) 439-9222 phone number
  3. Highlawn Moving & Storage address
    5620 1st Avenue, 4th Floor, Brooklyn, New York, 11220-2519, United States
  4. Highlawn Moving & Storage social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Highlawn Moving & Storage contacts
Highlawn Moving & Storage Category
Highlawn Moving & Storage is ranked 71 among 308 companies in the Moving and Relocation category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.