Sana Movers’s earns a 1.3-star rating from 3 reviews, showing that the majority of customers are dissatisfied with their moving services.
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damaged item
Item was damaged by one of team. The unit had just been bought that day from ikea and installed. One of the team hit the unit with the TV. I asked for this to be replaced as I had paid a lot of money for it and I was told they would paint it. I said that this should be replaced, I was told via WhatsApp that no replacement would happen and they would see me in court.
relocation
Sana Movers is a useless and totally unprofessional team.
First, they were late to the previously fixed time.
Second, they were slowly and lazy moving like turtles. My wife and parents moved items faster and more efficient.
Third, when they brought all items from my old apartment to the truck they simply disappeared for 3 hours. My wife was waiting for them at the new apartment. And when I called them they said they went for lunch and after that got in traffic jam because of some fire. However my father went from JBR to Palm in 10 minutes without any traffic jam. I checked myself on google maps and there was a small jam only for 15 minutes. They didn't even tell me that they were supposed to go for lunch.
Four, when I spoke with manager he interrupted me all the time, didn't even try to manage the situation, he just laughed at me and threatened me if I don't pay for their poor service they know how to get money from me.
Unbelievable and unacceptable service.
Never select this company. You will be totally unsatisfied.
SANA Movers - the worst moving excellence ever. All the listed complaints as for others, about being late, heavy traffic, not being professional, disorganised, excuses after excuse, and so the list goes on.
The Manager wasn't even interested I the story.
I took the business away from them, transferred to a different moving company, although I'd had to pay for their poor service.
It was worth the extra cost just to have the peace of mind.
Do not recommend them at all.
Replied
Movers
Never use Sana Movers. We did & what a huge mistake.
We paid for packing & unpacking, 5 guys with 4 ton truck-also am 6 months pregnant so paid the extra for "peace of mind" they promised
They sent another company from Sharjah which I only realised upon arriving at new house as they were on another job. They never informed me & once I realised it was too late. Promised 5 guys & 4 turn up-with a 3 ton truck only. This company did not want to unpack & gave up, they started moaning & lingering outside after 4:30pm. . They were meant to put things back on wall-I said no except for 1 shelf. On drilling the wall they hit a pipe & the water leak was so bad that the mains were turned off & had to stay in hotel for night. After many discussions they agreed to fix-came & did possibly the most botched up job I've seen in my life. Sana movers (john the manager) then did not answer the mobile after 6pm as he must be off duty/couldn't be bothered, whilst I have a major water leak in my house. Also he kept saying deal with the other company (although we didn't sign with them or agreed to work with them).
I literally can't find anything in my house. Many items damaged during move-an expensive clock-which they didn't care about. Packing was so bad that random items from different rooms packed into one, now finding anything means scouring through many boxes.
Never use Sana Movers ! They are fraudsters & outsource to much cheaper company (who are exporters not even movers!) . What we actually paid to move a simple 1 bedroom apartment-Sana movers charged us extortionate fee to pack & drop (no unpacking ), paid for a hotel as no water in house, paid for additional support to do unpacking & then a carpenter to fixed the job of cementing the wall as it's awful.
Possibly the worst movers in dubai are Sana movers
No one informed us BEFORE that Sana Movers were
Unable to attend. If I knew I would not proceed.
It is responsibility of Sana as my invoice & all point of contact with them. They wanted to outsource the work to Cowboys-accept responsibility Rather than cover up with lies. Terrible service is proved
Excellent service
One of my friend given me sana movers contact number .They did the survey and their rates were really good. During the move, they packed and unpacked everything properly. Nothing got broken nor damaged. They have friendly and nice people too. Overall it was a very good service
Is Sana Movers Legit?
Sana Movers earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sana Movers. The company provides a physical address, 4 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Sana Movers has claimed the domain name for sanamovers.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Sanamovers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sanamovers.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- Sana Movers protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Sana Movers has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Sana Movers Reviews 0
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Overview of Sana Movers complaint handling
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Sana Movers Contacts
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Sana Movers phone numbers+971 4329 0822+971 4329 0822Click up if you have successfully reached Sana Movers by calling +971 4329 0822 phone number 0 0 users reported that they have successfully reached Sana Movers by calling +971 4329 0822 phone number Click down if you have unsuccessfully reached Sana Movers by calling +971 4329 0822 phone number 1 1 users reported that they have UNsuccessfully reached Sana Movers by calling +971 4329 0822 phone numberDubai+971 6544 2577+971 6544 2577Click up if you have successfully reached Sana Movers by calling +971 6544 2577 phone number 0 0 users reported that they have successfully reached Sana Movers by calling +971 6544 2577 phone number Click down if you have unsuccessfully reached Sana Movers by calling +971 6544 2577 phone number 0 0 users reported that they have UNsuccessfully reached Sana Movers by calling +971 6544 2577 phone numberSharjah+971 56 749 7040+971 56 749 7040Click up if you have successfully reached Sana Movers by calling +971 56 749 7040 phone number 0 0 users reported that they have successfully reached Sana Movers by calling +971 56 749 7040 phone number Click down if you have unsuccessfully reached Sana Movers by calling +971 56 749 7040 phone number 0 0 users reported that they have UNsuccessfully reached Sana Movers by calling +971 56 749 7040 phone numberDubai+971 50 302 6866+971 50 302 6866Click up if you have successfully reached Sana Movers by calling +971 50 302 6866 phone number 0 0 users reported that they have successfully reached Sana Movers by calling +971 50 302 6866 phone number Click down if you have unsuccessfully reached Sana Movers by calling +971 50 302 6866 phone number 0 0 users reported that they have UNsuccessfully reached Sana Movers by calling +971 50 302 6866 phone numberSharjah
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Sana Movers emailsinfo@sanamovers.com100%Confidence score: 100%Supportsales@sanamovers.com78%Confidence score: 78%sales
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Sana Movers addressP O Box : 237160, Dubai, United Arab Emirates
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Sana Movers social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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