Menu
For Business Write a review File a complaint
Hirsch's

Hirsch's review: Kenwood Blender

S
Author of the review
8:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 26th September 2022 a Kenwood Blender was bought for R2500. By February. By February it broke. Took to the proper agents as advised by Kenwood. They have had it two months. I was only told yesterday that the gear box packed up. Apparently major issue. Still under warranty, but it could happen again and if warranty is up then I must pay to fix it. I've had many cheap blenders. They all lasted years. In fact they still going but the jugs get brittle because it's cheap. I am demanding my money back but now Hirsch's tell me they don't refund after 6 months. It's a defective product. I've lost confidence in the product AND its been in for repairs way before the six months. I want my money back. Hirsch's can go fight with Kenwood and their agents. I want my money back. I spoke to Regional Manager. I told him the whole story and by some weird coincidence the moment I mentioned refund the call dropped and I have not been able to get hold of him since. He is also not returning my calls.

Desired outcome: Refund

0 comments
Add a comment
  1. Hirsch's Contacts

  2. Hirsch's phone numbers
    +27 315 824 800
    +27 315 824 800
    Click up if you have successfully reached Hirsch's by calling +27 315 824 800 phone number 0 0 users reported that they have successfully reached Hirsch's by calling +27 315 824 800 phone number Click down if you have unsuccessfully reached Hirsch's by calling +27 315 824 800 phone number 0 0 users reported that they have UNsuccessfully reached Hirsch's by calling +27 315 824 800 phone number
    Web Enquiries
    +27 100 013 599
    +27 100 013 599
    Click up if you have successfully reached Hirsch's by calling +27 100 013 599 phone number 1 1 users reported that they have successfully reached Hirsch's by calling +27 100 013 599 phone number Click down if you have unsuccessfully reached Hirsch's by calling +27 100 013 599 phone number 2 2 users reported that they have UNsuccessfully reached Hirsch's by calling +27 100 013 599 phone number
    JHB Service Centre
  3. Hirsch's emails
  4. Hirsch's address
    1211 Umgeni Rd, Stamford Hill, Durban, 4062, South Africa
  5. Hirsch's social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024