On 26th September 2022 a Kenwood Blender was bought for R2500. By February. By February it broke. Took to the proper agents as advised by Kenwood. They have had it two months. I was only told yesterday that the gear box packed up. Apparently major issue. Still under warranty, but it could happen again and if warranty is up then I must pay to fix it. I've had many cheap blenders. They all lasted years. In fact they still going but the jugs get brittle because it's cheap. I am demanding my money back but now Hirsch's tell me they don't refund after 6 months. It's a defective product. I've lost confidence in the product AND its been in for repairs way before the six months. I want my money back. Hirsch's can go fight with Kenwood and their agents. I want my money back. I spoke to Regional Manager. I told him the whole story and by some weird coincidence the moment I mentioned refund the call dropped and I have not been able to get hold of him since. He is also not returning my calls.
Desired outcome: Refund