Hollister
Reviews and Complaints

wow thats freakin nuts the employee had no right to do that especially if she was planning on shopping

I agree no one had the right to put their hands on anyone, or assume they were stealing. But i know hollister gets stolen from a lot. I knew people in high school who always wore hollister everyday and i knew they didn't have jobs or have affluent parents. When I asked how they afforded it, they simply told me they stole. So seeing a group of youngsters probably made them think they were trying to steal. Im sorry that happened to your daughter though

Since customernotalwaysright wants you to deal with it I thought that would be A GREAT IDEA

************************************HERE IS KIP CONTACT INFO************************************************

[protected] is the corporate number

intellius offers her home phone number for $1.99 and home address

http://twitter.com/kiphollister Guess she not tweeting very much cause of the angry mob of people

http://www.facebook.com/people/Kip-Hollister/1580318219

add her as a friend and then get to the bottom of it.

CHEERS

gotta love the internet. you can find out anything about anybody with a few click clicks

Correct, and the managers have no control over the volume setting during store operations hours. They are instructed by corporate to turn the music and lighting to a certain level which sets the Hollister store concept and atmosphere. Therefore you should take your complaints to corporate and not the managers and associates because we are unable to do anything about it or change the level no matter how many complaints we get. The music is loud, but it is not set loud enough to damage someone hearing otherwise the company would be putting themselves liable. If you dont like the store setting then yes, like everyone else suggested, shop online or get someone to shop for your or don't shop in the store at all. Cause all stores have their own set-up or operation of how their store is run, some play music loud, others low, others have bright lights, some don't etc. Deal with it.

i agree with her. i work at a&f and we get the same amount of complaint as i did when i used to work at holliser, even though the music is atleast twice as loud & the lights are alot dimmer. if you dont enjoy shopping there, then do it online. it isnt the stores fault you cant handle the cali lifestyle.

well if you can hear the music outside you shouldn't go in. If you have an issue with the atmosphere, then you should simply shop online.

I was a model at this store as well, and I quit it because of these types of people... God I hate working for the stupid public...

When you actually DO receive bad service it will definitely be deserved.
You keep on being an idiot, doll.

Honey, if you can not see what is written in front of you than no matter how many times it is presented to you you will continue, hands over eyes, repeating over and over, "Nanananananaaanana, I no see it.. I no seee".
You continue acting like a child and changing your story, I see you must be a compulsive liar on top of it all.

Wow, niacey you can't understand your own writing? That's okay, princess, you save your 1k, you need it more than I do, buy yourself some class. Hopefully your daughter is away from you, your ignorance, poor intelligance, and poor behaviour.

You... never.. complained.. about... the.. music.. hmmm;

" I look at my daughter
begin to talk about the music on speaker playing n how I think i seen them at the tavern n Next town over"

While yes, it may be even difficult for you, the author, to understand your poorly written rant you do indeed claim to have started chittering about the music volume not being to your liking to your poor daughter.
You come off as a big drama queen to me. Could you try complaining about breasts being everywhere? I mean really, that's the one thing your complaint is miss-.. oh wait.
Also, why the girls ethinicity, height, or look was even mentioned, I don't know. Can you say bigot?

I agree. If you're not an ### to your waiter he'll get it to you on time without a spitwad soaking in your mushroom soup. If you're not a total [censored]r to me at the register, I'll return your clothes.

I couldn't really make it through half of that due to the poor grammar, but it seems like you had a hard time. I don't know if this was fabricated, and the previous poster claims to be from the store, so I'm going to take their word for it. Some people just have a vendetta against HCo, and seem to think that the people that work there are all the same and that we all have some sort of control over the atmosphere. I worked for 2 years as a model, and now five months of Lead Stock. I work with some of the kindest, and complimentary people at our little store. I find that when the customers are nice, and not sarcastic, everything runs a lot smoother.

I am an associate at this particular Hollister Co. location, and I can tell from reading your comments that you are fabricating a lot of this story as well as exaggerating about the attitudes you recieved in the store. First off, our exchange and return policy is located on the back of each receipt, sometimes it's printed twice on the receipt, which explains our whole policy about returns or exchanges without a receipt. I'm quite sure you shop in a lot of retail stores and a lot of companies will only allow an even exchange when you are returning an item without a receipt. Some won't even honor a return without the receipt so our store policy is quite lenient with that. Second, if you should of been prepared and brought the receipt with you if you wanted the transaction to go through smoothly. No questions or issues would occurred if you had your receipt or some form of proof these items were purchased, if in case they were gifts, but they were not. I'm quite sure your description of "attitudes" were fabricated and exaggerated, no one in the store comes off as being rude or being rude to a customer in that way unless they felt disrespected. I'm quite sure you were a frequent shopper in the store and know the loud music, and dark lighting atmopshere. Take it up with corporate, we have no control over the noise level, climate, or lighting in the store. It's a store concept our store is suppose to look that way, so if you have a problem with it take it with corporate and not us, or bad talk the store in front of us. And third, "ghetto" is an offensive term, I"m quite sure no one was acting or talking "ghetto" towards you in our store. Everyone that is an employee was chosen to be an employee based on their work ethic, personality, maturity, and how they present themselves to others in public. No one in our store comes off or appear to be "ghetto" or "bimbos" As you can tell our store is a California style clothing store, so of course we are going to wear tank tops, and tanks shirts in the store. Most people in our store wear a top or a sweater with it, you might of caught an employee with their top off due to the store temperature, which can be very warm at times. And even if an employee was wearing a tank top I'm sure they wasn't hanging out of it. Because that would violate our look policy and they would of been informed to change attire. So sorry if you felt you had a "bad" experience at our store but it sounds like you are just making up a lot of this. And if you had a problem with our store, managers, or employees you need to email this to corporate not disrespect or slander a manager or an employee online.

I know there terrible... I wish they would hire something more than young bimbo's that have bad attitudes.

Then it's a good idea to check the tag. If you're allergic to anything it's always a good idea to check the tag.

ughh im allergic to rabbit fur :( if i wouldve worn that sweater and missed what the tag said i would have probably gone into shock

You realize they just shave the rabbit, right? They don't hurt it or anything. In fact it's quite benneficial to the rabbit otherwise they can overheat and the like. It's just like shearing a sheep, only smaller, and with thinnier shears. :P
This seems like a trivial complaint. Seeing as you (nor I) knows what advantages that 5% could be giving we can't really comment on whether it should or should not be in the sweater. Speak to the manufacturer. For all we know it helps keep the sweater soft.

Did you perhaps order through the uk site on accident or something? Really that's the only thing I could think of, otherwise it's a really random currency to be tacking on there.

One rude employee shouldn't make you denounce a whole chain. They don't have coupons because they don't advertise anywhere. They also don't have coupons because they always have stuff on clearance. If you hit it at the right time you actually get a really good deal.

Although alot of businesses have rude employees...Hollister does have a store front problem when it comes to "quality clothing representing OC style Jones'." and "attitude spawned at 24th and Lenox".

maybe she just had a bad day! dont blame the store for it!

I'm not saying they have up to par customer service, but in particular it could just be that employee.

I have twice now had a severe allergic reaction after wearing new hollister clothes ! I am covered in a rash all over stomach back, neck and legs. This rash has lasted a week on both occasions and is very uncomfortable

I don't have anything against one of these stores selling perfumes and having samples on hand that get occasionally sprayed, but the entire local mall smells of perfume from these stores' constant spraying practices. Abecrombie and Hollister both spray their clothes at my local mall (Cape Cod). It is impossible to escape the smell because it wafts out of the stores. I shouldn't have to smell it when I go to Radio Shack or Best Buy.
The people who work there are putting themselves at risk for lung problems in the future.

I have never noticed perfume at the Hollister by my house, and I sort of feel jealous and wonder what I am missing out on. I happen to love perfume and have no problem with walking into a cloud of it (Free sample?) unless my mouth is open! Yuck. My disability has me in a chair and although their stores are cramped as hell, I can still get around them so I would imagine if asked they would accomodate not spraying while shopping. They seem to be very compliant with the laws respecting access. I don't think fragrance sensitivity is very common anyway.

Now, as far as working, you cannot imagine how hard it is to find a job when you aren't considered normal. I would suspect that somebody desperate enough to put up with perfume (or whatever) is just that, desperate. Think I will make a trip to the mall today and sample that perfume!

I think it would be smarter to just shop online as a consumer...but if you are an employee and it affects a known disability, they have to make accomodations. Of course they can just fire you...but this would make many problems for them legally speaking. Severe allergies can fall under a disability by the Americans with Disabilities Act (ADA). If an employee does have an ADA-protected disability, the employer might not have any choice but to ban fragrances. To say a person has the choice of not working there is correct in a sense, however it could be considered a required accomodation if the employee decides they need the job.

Yeah, I don't really get this complaint. And the mention of lawsuits? If people are developing headaches/breathing problems they have the option to stop working/shopping there.
You don't have to go into the store. The smell obviously doesn't bother your daughter enough to stop visiting.
Would you go into the Disney store and start [censor]ing about all the stuff with Mickey on it? It's what the store is known for and I think you're just looking for things to kvetch about.

the cologne is sprayed every hour and you can clearly smell it before entering the store. If this bothers you then you have the option of not entering the store and shopping online. it is actually an incredibly smart marketing strategy that not only draws customers into the store but has helped to make A&F and H.co have some of the most popular fragrances on the market.

you are an idiot. the policy is to spray every hour, and how would you know that if you dont work there? as for people not liking the smell, its one of the most popular fragrances out there. just becuase you dont like it doesnt mean the company should change their marketing strategy. the smell draws people in and makes them notice the store. most in a good way. get a life.

once again... "hollister

well, the hollister i shop at sprayys the perfume but its light and supposedly hypoalergenic and it makes the clothes smell really nice for like 5 washes :D *smells hollister sweater* mmm pretty... but if you have a problem with it talk to tha manager

Not every hollister I go to is like this. You should talk to the manager of the store you go to.

I freakin' love Hollister! What have ya'll been smokein'? Seriously!?!;)

I was one of those "500 something stores across the country" that got rid of the lead stock positions. That was untill they moved me up from a&f to hollister. I was getting paid around $10 an hour at a&f, getting 5-10 boxes a day. Now I get anywhere from 10-50. (I got 42 boxes one day last month.) Now granted I do have help almost everyday from PTI's or models, but the [censor] of it is that I am getting paid the SAME EXACT amount of money to do 3-5 times the work as before. You would think that working at a higher volume store would move your hourly rate up, but no. I am not complaining about my job, I really do like it..not because of the work...because of the people that I work with. Most of the managers and other employees are pretty damn fun to work with. But I should be getting paid more money to do more work. Actually, at my old store one of the part time employees had a motto. "Minimum effort for minimum wage." I thought it was pretty accurate. So basicly, the lead stock position is "kinda get [censor] on alot", With 10-50 boxes a day they expect me to do the same responsibilities as before. Pulling eUSR, filling out SPR and putting them on the floor, stockroom maintenance, cleaning, helping out train new employees, helping with prep, doing size checks, answering questions, ect. They should spend some time up at HO looking at what they ask of a FTS. Maybe even be a FTS for a day and see how much that we really do and maybe pay us and managers a little more. $10 an hour might be awesome for someone that gets 5-10 boxes a day but not for someone who gets 10-50, and not a manager of a store that gets that amount.

@TKS they shouldn't have written you up for having left over backstock, you should have talked to your DM about that. Having leftover backstock isn't the end of the world. I mean if you were just sitting around doin nothing all day and let it sit there then thats another story but if you were doing your job all day and ran out of time, thus having leftover backstock then you shouldn't have been written up.

You're complaining about having a job.. in today's economy? Tell ya what, quit. Give the job to someone who wants it and is willing to work for their money. Yeah, retail is a [censor] and a half (coming from someone who's worked retail since I can remember) but it's a job. It's money in your pocket. Be glad you are employed.

eh. nicetoknowyou is being a [censored]r. Busier stores get a lot more hours typically for processing shipment and it might take that long and it might not but its alot easier to get done when you aren't the only one doing it. I'm an SM and even i'll say the FTS position does kinda get ### on alot. Which would explain why they just eliminated the position from like 500 something stores across the country.

If you have an issue with your job then quit. I work at an incredibly busy story and my FTS manages to process about 20 boxes a day, pull eUSRs, and fill SPRs. You clearly have a time management issue.

Amen to that! I also am a Lead Stock, and I completely get where you are coming from. I get 39 hours a week, and it still isn't enough time to get everything done. We have been getting 20+ boxes a day for the past two weeks, and it is all I can do to finish it each day. Don't even get me started about the hundreds of eUSRs to pull daily, or the mountains of back stock and go backs they force on me. I have to delegate all the tasks to the PTI, and finish Stockroom Maintenance with enough time for the aforementioned tasks! If I have to work like a manager, maybe they should make me a manager? But wait, I don't have enough college experience.

well i think that they should just fire the employee. the whole store isnt stuck up... well i guess that depends WHICH one you go to but yea if i saw someone say that to a little girl i would seriously confront them and ask to speak to their boss b/c that is unaccepatable... i was overweight when i was 12 and every other girl in my middle school was wearing hollister and abercrombie tees while i was stuck wearing pacsun and wetseal because of the sizes. Like dont get me wrong though i LOVE wetseal and pacsun but i just felt like [censor] b/c i was intimidated by hollister omg imagine if someone sed that to ME when i was 12 i was already on the road to annorexia like Omg that pisses me off

I agree that the employee should not be rude, and yes they can be like that in a lot of Hollister stores, just like a lot of employees in any other chain can be. People have bad days which could have been why they were like that but you should encourage your daughter to be herself rather than the same as everyone else. Also people who wear Hollister are not automatically a '[censored] bag' we just like the brand, so we wear it.

No employee should be allowed to be this rude. You should go back, obtain the empoyee's name, and report her to the manager. Good luck!

you guys talk about fitting in, being your own person, and not being ashamed of who you are and then you go ahead and automatically label someone a [censored] bag for not wearing hollister? think about that...you are being worse then the "people" at hollister.

which isnt even true. i have worked at two diff. hco stores in two diff. states, and at both everyone was extremelly nice. idk how many times employees have taken little girls, or grandmoms looking for a gift around the store to find the perfect stuff for them. not everyone at hco is mean or rude just like not everyone who wears black is emo.

so just like you dont want us to judge you over a few people, , dont judge us over a few people

Ignore miss perfect. If she had a chance to try on clothes from hollister, I know she would look good.

I don't know why the ### I can't post photos but this was the link.
http://media.photobucket.com/image/hollister%20douche/mazon21/definition-of-douche-bag.jpg

"...when hollister is meant for REAL popular people!"
Ha ha ha, Hollister is one of those brands where when I see someone wearing it I automatically put them in the "[censored] bag" category. Could there be a more pretentious brand than Hollister?
I realize this image is of someone wearing American Eagle but to me American Eagle and Hollister are synonymous.
So how do you like that, hollister

well i work and shop at hollister and I know that hollister and abercrombie target TEENS 14-22. Not 12 year old 7th graders who are compleatly desperate to fit in! Oh Im gonna take a guess that your daughter isnt really popular, isnt really pretty and is just looking for a way to fit in... well wearing hollister isnt gonna make her cool or popular, its just going to make her look like a WANNA BE, when hollister is meant for REAL popular people!

^ people like her are why sometimes I want to punch people in the face.
I shop at American Eagle, Aeropostale, and Hollister but i also shop at marshalls and target. I could care less if i fit in. If a person in there said something like that to me, i'd slap her and continue with my purchases. I shop wherever the hell I want to :)
Tell your daughter she shouldn't try fitting in. I'm a senior in high school by the way, not a 12 year old, but I was once a 12 year old and moved into a different country, so I understand.

If I were working at Abercrombie/Hollister, I would say the same thing to some dumb little 12 year old who should be in school too! =]

Ps- Saying some multi-million-dollar company lost you as a customer, makes you seem pretty pathetic. Get a life.

Hollister service is totally unacceptable, no contact number to call and findout why you order has not been delivered. I have long chain of email which is not pointing or resolving my issue. Place an order about 3 weeks ago, multiple delivery promises made but no delivery yet. This service sucks and will not shop again

I work at Hollister... lol umm we are not hired strictly on how we look... I got hired instead of another girl that was present in the group interview & she was a million times prettier than i will ever be... also we have to approach you when you enter the store & say the tagline like "Hey, What's up" yes it is annoying but it is part of our job... you also have to unstand that we cannot do anything about the sizes lighting or powerful smell... people complain daily as if there is something i can do... sorry but i can't

I think Hollister is a disgrace. It's disgusting how their 'models' are clearly employed by how they look and not on the service that theyc can provide. I have visited stores both in America and the UK, and I can say that the customer service in all the stores I have visited is awful. I worked in Topshop for four years, and nobody was employed simply on how they looked.
I don't find the staff helpful in any way, infact they are extremely annoying! You can't go into the shop without being approached constantly. It makes you feel akward, and almost makes you think they approach you because they think you may be stealing.
Last week I went into the Brighton store, walked through the door and found one of the sales assistants right up in my personal space, telling me to check out their gifts. I don't want this every single time i walk into the shop...it puts me off! Plus, it is clearly rehearsed and fake behaviour, as I have had the exact same words repeated to me on numerous occassions. A simple hello and a smile is more than enough. On top of this, I approached another sales assistant, asking about the sizing of the jeggings and whether they had different leg lengths. The girl gave me short unhelpful answers, as she was talkig to another sales assistant at the time when i approached her. I asked if she reckoned the leg length would be ok for me, and she simply said 'I'm not sure to be honest'. I was always asked this question at work, and I would always assist the customer to the best of my ability.
On a different occassion in the Bluewater store, I was paying for an item at the till, before I even entered my pin, the girl told me my card was declined. This made me annoyed and embarassed as I dont see how it possibly could've declined when I hadnt even entered my pin, and there was certainly enough money in the account! The staff clearly need to be trained to a higher standard. Also, on numerous occassions, there would be a ridiculously long queue of customers, and the sales assistants behind the till would be standing talking to eachother, when people are clearly waiting to be served. Can I just add, that I have so many people moan about how dark your stores are, it's hard to see the prices and colours of your items!
Finally, I think Hollister has got way too big for their boots, and they need to realise that it isnt all about looks.

WORST CUSTOMER SERVICE: It's been over a month now and neither customer service (the email that they provide you with) nor the District Manager will respond.

Hi,

My name is Aleks, and I have an issue HOLLISTER.

2 and half months ago I ordered an MALE Jacket from Hollister Inc on
their on line web site. What was I delivered on 16 of November was
FEMALE Jacket, whole different ITEM from the one that I ordered. OK,
everybody makes mistakes so I thought it's not a big deal. I contacted
them but they told me "we can not deliver this item now but we can
refund the money back". I said "OK" and sent that ITEM by USPS.

It has been almost 2 months from the day that I sent the item back and
I still haven't got the refund.
They said that they still have not received the ITEM. I have sent an
ITEM 7000 miles from USA by USPS and was there within two weeks. So I
really don't believe in that they still haven't received the item.

Please give me some recommendations for this ISSUE.

Sincere,
--
Aleks

Last week I bought my daughter a Hollister t-shirt for the first time ( I had never been in the store prior to that). The first day my daughter wore it, within hours the eagle/bird started to unravel! Is it common for these shirts to wither away so quickly? The quality of shirts for the amount is extremely poor. I don't have time to upload the picture but if you have any questions, please email me at Melissasaenzgalvan@yahoo.com.

you probably did, like i'm not tring to be disrespectful, but we only do that unless we
see you stealing.

Hollister Jewlery is sending me Jewlery taking money out of my account that . Dorchester Ma 02125did not order.This need to stop immediately.My name is Zandra Coleman 62 Barry st

At Hollister the customer comes last! HOW? Because the local store only supplies the consumer with an email address to address complaints and no phone numbers for customer service. So when you email customer service they ignore your emails when convenient for them. And when they finally supply you with a phone number of the District Manager, she/he just doesn't answer the phone and when you leave messages, they won't respond. How do I know this? It's over a month now that I'm having to deal with this BS.

Jack_Hollister said: "well actually hollister DOES have an image to uphold about girls from california being skinny because its true! surf girls from cali. are skinny and fit and have a healthy lifestyle." **GAG**

Does that mean no one else outside "cali" can't have a healthy lifestyle?
did you ever think that their lifestyle might include daily trips to the bathroom to throw up their meals so that they fit that image that you have conjured up in your mind. How your simple minded statements make young girls feel like that have to live up to your (and people like you) impossible image. Do you ever think your stupid statements could lay the groundwork for a serious condition that could lead to something fatal?

OH RIGHT! and they all have perfect hair and sparkly eyes and low IQ's. They are dumb and blonde and real skinny... is that what you mean? Hollister caters to a stereotype? A judgement? Hollister has an image to uphold? And wouldn't you think that if they have a target market of a "california girl/guy", wouldn't they just sell exclusively in California? I don't see any oceans or surfing in Kansas or Iowa or Wyoming? So what business do they have setting up shops in states that don't have the California "lifestyle." Now what point would it be selling california clothes outside what you called the "target market". So what you are saying is that ALL surfer kids are (usually- I think is the word you used) slim? What if there was a surfer kid who lived in California, and was blonde and had a low IQ. What if (s)he liked to eat a whole lot and it was the kind of food that made him/her fat. This kid wouldn't meet your criteria for what your stupid theory states. I guess that's where your "usually" word comes in.
Do you know what is really bad for the Hollister stores? It's narrow minded people like YOU! and I would tell you what to do with one of those ###ed surf boards in the store but y0u'd probably just go surfing not knowing what I am talking about anyway.
Carry on in your vapid lifestyle. You have no depth.

Actually Hollister

HAHA... umm "HOLLISTER

well actually hollister DOES have an image to uphold about girls from california being skinny because its true! surf girls from cali. are skinny and fit and have a healthy lifestyle. Fit and healthy is the image the company wants to advertise. beacause they dont have tv ads the company needs the girls who buys the clothing to advertise it for them instead. thats the reason. Like i mean no offence when i say this but bigger girls dont really give off a positive vibe about hollister because it doesnt look good on them and then people will be turned off by the store.

I completely agree! I never buy n e thing in there I wear the same size in there store and they don't carry it anymore. This country is turning into ###. American Eagle Outfitters is much nicer anyways and cheaper...and they sell my size.

yeah i dont like the fact that the sizes run alot smaller than they did but i still love the store and shop there

i love hollister but u are right and i understand what ur saying i am 137 but have a nice stomach and i can bearly fit it there clothes anymore it is truely rideculous im the first to comment i am special yay lol jk

I ordered 200 dollars worth of clothes at hollisterco.com and they ended up sending me 1 shirt that cost 20 dollars. Also i can't even find customer service number on the damn website.

First of all online customer service is BAD. I spoke to about 6 people not one was professional. Not one fixed my transaction. I purchased with a gift card, which covered my purchases. I had a balance that I decided to use in store. .Well I came to find out that mt whole amount on my online wasnt deducted. So with the purchase I made in store made my online insufficient in funds once it was charge. I called to fix it and no one did. I even ended up with a zero balance gift card. Now I have to wait for corporate to get back at me. My xmas purchased is uncertain at this moment. Worst experience ever.

this place sucks rude people

I have spent a lot of money at this store. I ordered online some sandals and a shirt that was on Sale the total amount was $19.50 I ordered it to go with my bathing suit I just bought from Hollister in the Mall. I paid 18 to have it shipped the next day, well not here and I called the 866 number they wont let you complain or speak with someone. The Manager would not give there name. I am very pissed because I needed that stuff to wear to the beach. I will never order online from Hollister again.

Hollister customer service is horrible! Made up some BS crap about if I dont report something missing within 30days it's not their fault. Well guess what, I called within 2 weeks, told me to wait a little more, package is coming. 1 month after I ordered, they told me it should arrive any day. 2 months, we cant do anything now. WTF. Hope they go bankrupt so the person in charge realizes what the damn problem is.

You've been offered help but continue to make up excuses. If you don't like the advice given then it is best to go "figure it out on your own".

I'm not wasting my time with this anymore. Whatever I say is not going to change how you guys think! So I'm done with this. I'll try to figure this out on my own. Thanks

See the problem with the BBB is that anyone can file a report and thus effect the rating, if the matter isn't fixed to the complainers standards the matter leaves a ding.
Also I think your argument does lie with FedEx, definitely not Hollister. I've had problems getting packages from Forever21 and Wet Seal but I'm not about to damn a whole company because of it as it's the courier's fault, not the company.
What do you expect Hollister to do? You say you think they should change things... like... what? UPS has just as many delivery problems (and a horrible reputation) and considering you're having a problem with USPS and FedEx, what does that leave them? Shall they carry it to you themselves?

I dont think i'm over reacting, I just clicked on the better business bureau and checked Hollister Co. And fron a scale from A to F they have a C. I know the USPS Is not the greatest but the packages has not arrive to the PO yet. It is still at a Fedex Locaion Somewhere.
And I really think that after many complaints from their customers Hollister should take action and change their shipping services, that obviously are not the best. I order from Gap, OldNavy, Aeropostale and AE.com all the time and they use the Post office as shipping carrier and i have no complaints.

i think you people are over reacting! first of all, the shipping has nothing to do with the company. They did their part, packed the items and sent them off in that big truck that delivers things. Their job was done. Your complaints should go to the mailing system! second, the kids that work in the store don't run the company. just because you see kids working in the store, doesnt mean the entire company is run by teens. If anything, I think you should be thanking hollister for providing so many jobs for teens because finding a job for a teen is hard these days if you dont have any prior experiences in the workforce. i think too many people have hate on their mind and in their hearts. Lighten up, people!

ummm if you think that its to vulgar for your kids to shop there then shut up and dont let them shop there in the first place that is on you and not the company so get over it and stop complaining

The way that I see all of this...is that some people are taking this and being immature about the situation. Hollister Co is purely based off of Southern California styles. ALTHOUGH...I have vacationed in SoCal and no one dresses that way. EVER. But the point of the style is the beach scene. A cute summery look all year round. AND SHAME on u Hollister employees getting on here and laughing at people voicing their concerns. I mean truely u are the ones who disappointed most. I would hate to see how you are face to face with a customer. It is you shallow, cold hearted, and immature...i-think-i-am-to-good-for-the-real-world people why a place like Hollister earns a bad name. Here is an idea...grow a heart. It feels better beating than a bottomless black hole. Parents have EVERY right to be concerned about their children and what their young eyes are viewing. Sex sells now-a-days and its sickening. To think a girl must spread her legs to become "popular" or to be noticed sickens me. To dress provactive at 11, 12 up until or past the age of 18...girls are demeaning themselves. So yes a parent has every right to worry. I'm sorry Hollister Co employees that all you little girls like to dress like a slut. Your mommies and daddies must not care enough about you to give you some guidance. So really everyone is entitled to an opinion and to see Hollister Co employees not respect it, or attempt to help the situation makes me sick.

Hollister is a store for teens I have gotten gift cards since i was in 4th grade for christmas. My parents are great conservative parents and wouldn't buy something they felt were inappropriate. Just buy it for her and you keep a hold of it. Its not like she will be shopping with out you.

You could always avoid the bare chested male (gasp) gift card and just buy your mall's generic gift card.
Really, it's the store's right to put whatever they want on it (as long as it's legal) and if your 11 year old will be scarred by a picture of boy nipples then perhaps she's not ready to shop there. You wouldn't bring her into VS where there are pictures of breasts everywhere (or if you do why are you compaining about 3x5 pictures of man chest?) so don't bring her where there are pictures of anything you, the parent, find too provacitive. But that's YOUR choice and no fault of the company what you cannot handle.

Hollister is proactive in making the age group 14-18 deaf..LOL

Hollister Co. stores are known to play an eclectic selection of alternative rock and pop music..[15] One investigation measured the level of sound at 90 decibels.[15] OSHA requires employers to provide ear protection to employees exposed to decibel levels 90 or over.

Parents now you know why you have such a hard time getting kids to listen...Cause they CANT HEAR!

RFLMAO