Home Depot review: Design consultant broke my blind and disappeared

In early June, design Consultant George Kilner came to my property at 4616 Venice Way, San Jose, CA to give me an estimation of window replacement. While checking on the windows, he broke one of the blind.
He called his manager and said they will replace it for me. I emailed him a few times after the incident but I never heard back. I need money compensation for this damaged property caused by HD employee's negligence.
From: Wendy Shan
Subject: Re: Venice blind replacement
Date: August 19, 2023 at 9:24:36 AM PDT
To: "Kilner, George E"
I’m stilling waiting to hear back from you George…
On Jun 7, 2023, at 9:58 AM, Kilner, George E wrote:
Good morning,
They have been ordered. I will go by the store tomorrow and check the eta.
George
Home Depot
George Kilner
Design Consultant
Home Depot
925/290-542
From: Wendy Shan
Sent: Tuesday, June 6, 2023 9:26:53 PM
To: Kilner, George E
Subject: [EXTERNAL] Re: Venice blind replacement
Hi George,
Any update on the ETA for the blind replacement?
Thank you
Wendy
> On May 30, 2023, at 5:41 AM, Wendy Shan wrote:
>
> Hello George,
> I would like to proceed with the replacement of the broken blind of 4616 Venice Way as you communicated with me via the email a couple of days ago.
>
> I will hold off the decision of window project until the blind was fixed by Home Depot.
>
> Thank you
> Wendy