Menu
For Business Write a review File a complaint
Home Depot

Home Depot review: Frigidaire refrigerator

M
Author of the review
4:36 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I, Mildred Carneal, purchased this refrigerator at your Home Depot located in Wadsworth Ohio 44281, on October 4, 2023. I wanted a stainless steel so they could not deliver until October 20th. I was ok with that. It was delivered and plugged in and was working. Before the 48 hours were up I noticed the light inside did not stay on, rather it flickered on and off. I called and the person I spoke with said they would send a new light. I received the light bulb a few days later and it did the very same thing. At that very same time I noticed the refrigerator was not real cold. I turned up the temperature a little bit. Next day my husband turned it up again, to no avail! The temperature was way down so I called the customer service again and told them the new light bulb did not work and also the refrigerator and freezer were both getting warm. This was on October 26th. They said they could not come out until the 14th of November! I called Home Depot where I purchased it and spoke with a Manager named Larry. Larry said he would have a loaner refrigerator that he keeps at store for such situations as this sent out to me the next day. He did not! I called back the next day and spoke with I believe Joel who said he would talk to his manager. She called back and said Larry said no such thing! And there was nothing else they could do! I was very upset and said I had a good friend at our local TV channel and I could have them come down. She said you do whatever you want. I said by and hung up. A while later the store manager, Sarah called me and apologized for the other manager and again offered me a loaner but it would take days to get. I said I would put the stuff in my old refrigerator sitting in my driveway. Also at some point the service changed from the 14th to now it is November 21st right at Thanksgivings! I asked several times for a new refrigerator and they could take this one back and fix it but every person stanchly said NO! Thank you.

Claimed loss: I would say I lost in spoiled food before I realized the temperature inside and the freezer temperature had gotten so low approximately $50 worth of food.

Desired outcome: I would like a new refrigerator.

0 comments
Add a comment
  1. Home Depot Contacts

  2. Home Depot phone numbers
    +1 (800) 628-0525
    +1 (800) 628-0525
    Click up if you have successfully reached Home Depot by calling +1 (800) 628-0525 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (800) 628-0525 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (800) 628-0525 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 628-0525 phone number
    Canada
    +1 (800) 759-2070
    +1 (800) 759-2070
    Click up if you have successfully reached Home Depot by calling +1 (800) 759-2070 phone number 1 1 users reported that they have successfully reached Home Depot by calling +1 (800) 759-2070 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (800) 759-2070 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 759-2070 phone number
    100%
    Confidence score
    Pro Xtra Customer Service, Canada
    +1 (800) 747-3787
    +1 (800) 747-3787
    Click up if you have successfully reached Home Depot by calling +1 (800) 747-3787 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (800) 747-3787 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (800) 747-3787 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 747-3787 phone number
    Credit Card Accounts, Canada
    +1 (800) 004-6633
    +1 (800) 004-6633
    Click up if you have successfully reached Home Depot by calling +1 (800) 004-6633 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (800) 004-6633 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (800) 004-6633 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 004-6633 phone number
    Mexico
    +1 (800) 466-3337
    +1 (800) 466-3337
    Click up if you have successfully reached Home Depot by calling +1 (800) 466-3337 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (800) 466-3337 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (800) 466-3337 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 466-3337 phone number
    USA, Sales
    +1 (877) 946-9843
    +1 (877) 946-9843
    Click up if you have successfully reached Home Depot by calling +1 (877) 946-9843 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (877) 946-9843 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (877) 946-9843 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (877) 946-9843 phone number
    USA, Major Appliances
    +1 (866) 875-5488
    +1 (866) 875-5488
    Click up if you have successfully reached Home Depot by calling +1 (866) 875-5488 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (866) 875-5488 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (866) 875-5488 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (866) 875-5488 phone number
    USA, Consumer Account
    +1 (208) 337-8249
    +1 (208) 337-8249
    Click up if you have successfully reached Home Depot by calling +1 (208) 337-8249 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (208) 337-8249 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (208) 337-8249 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (208) 337-8249 phone number
    Tournament Coordinator
    +1 (907) 232-6285
    +1 (907) 232-6285
    Click up if you have successfully reached Home Depot by calling +1 (907) 232-6285 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (907) 232-6285 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (907) 232-6285 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (907) 232-6285 phone number
    38698
    38698
    Click up if you have successfully reached Home Depot by calling 38698 phone number 0 0 users reported that they have successfully reached Home Depot by calling 38698 phone number Click down if you have unsuccessfully reached Home Depot by calling 38698 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling 38698 phone number
    Text Support
    +1 (800) 430-3376
    +1 (800) 430-3376
    Click up if you have successfully reached Home Depot by calling +1 (800) 430-3376 phone number 0 0 users reported that they have successfully reached Home Depot by calling +1 (800) 430-3376 phone number Click down if you have unsuccessfully reached Home Depot by calling +1 (800) 430-3376 phone number 0 0 users reported that they have UNsuccessfully reached Home Depot by calling +1 (800) 430-3376 phone number
    Customer Support
    More phone numbers
  3. Home Depot emails
  4. Home Depot address
    2455 Paces Ferry Rd SE, #B #3, Atlanta, New Jersey, 30339-1834, United States
  5. Home Depot social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024