Home Depot review: Pressure treated privacy fencing

On 6/24/2022 I purchased 40 pressure treated privacy fence panel; 40 timbers and 40 bags of quick crete; On 4/20/23 I purchased another 13 fence panels. The panels were installed 8/22 and remainder 4/23; Less than one year later numerous panels were warping/splitting, etc. I contacted Home Depot in Wentzville, MO and was told to take pictures, put them on a memory stick and bring it into Jeff. Approximate one 4 days later I delivered the memory stick to the store and gave them to an employee who assured us it would be given to Jeff. Upon not hearing from Jeff, I called the store, spoke to a manager, he assured me he would take care of. About a month later I received a call from

Brent, representative of the manufacturer. He stated he would need pictures I asked him if he got the memrory stick from Jeff - he did not. He said he would need to make an onsite visit and take his pictures. About two weeks later he came and walked the fencing and took pictures. I did not hear friom him for about two weeks so I called him. He called me back several days later and stated that he was required to make an onsite visit w/a Home Depot Manager and it would take time to to schedule this. On Friday, September 30, he emailed me a claim form to be completed I returned it on Monday, October 2, 2023. I then received a text stating that they would be coming out of Wednesday, October 11, 2023 @ noon. Mike from the pro-desk showed up first and he shared that he didn't even know about a meeting until the day before. He took two pictures and when we asked if he like to go around inside the fence he declined stating that "The panels are all the same". Brent arrived and stated that they would be forwarding the pictures, claim form to corporate and they would contact us as to a potential resolution. As Brent has stated we have been more than patient. We are seniors and my husband is disabled. It has been more then two and a half months to try and get some type of resolution. Can you please check into this. Thank you.