Home Warranty of America [HWA] review: Preying on the elderly 1

This company has STOLEN money every month from my mother who is elderly. Recently, I have had to take care of her finances since she is not able to any longer. I have been seeing an ACH withdrawal from her account every month for several years ($78 every month). I just assumed that it was legit.

Her Washer/Dryer combo is not working, and I called to find out how to get it fixed. Two different women today told me that she had a past due amount on her account from 2023, even though it has always been an ACH withdrawal from her bank. The woman I spoke to tonight was Lidia Colvert, a supposed manager. She told me that my mother's account was in an inactive status. She told me that the $78 each month has been taken even though the account is inactive. She said that I would have to pay the supposed past due amount would have to be paid before the account she could file a claim and that they would continue to withdraw $78 from her account. I asked her for what? There is no services being offered. So far, they have taken 13-months of payments from her account ($1,026) without offering a service.

I am so livid right now. I asked Lidia Colvert (supposed supervisor) how could she justify such a horrible thing to happen to my elderly mother? She abruptly ended the conversation.

I will spare no expense to fight these horrible people. They are preying on the Elderly. I had no idea something like this could happen. Of course, my poor mother is the brunt of this HORRIBLE company. I am going after them! They are the BEAST!