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HookahTown / HookahShisha Customer Service Phone, Email, Contacts

HookahTown / HookahShisha
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www.hookahtown.com

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1.0 6 Complaints
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HookahTown / HookahShisha Complaints 6

ComplaintsBoard
C
2:44 am EDT

HookahTown / HookahShisha Hookah arrived damaged

I have purchased a party hookah from www.hookahtown.com online store which was on sale. Item arrived damaged and I immediately asked for a replacement and they refused. Then I asked for a refund, but they said that they could not accept on sale items back, no matter what their condition was!
So what they tried to say was that they were aware of my problem but did not care.
I lost my money and wasn't able to use my hookah because it was damaged due to poor packaging and that was their fault!
I will not recommend Hookahtown to anyone and will not buy anything from them again. They gave me a hard time.

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G
1:23 am EST

HookahTown / HookahShisha I'm disappointed with this website

I have ordered two items from www.hookahtown.com website and never received any confirmations or tracking number. When I contacted customer service they tried to assure me everything was fine but time passed and nothing. My order did not show up, they did not send me a tracking number (even thought they promised too do that). I'm disappointed with this website and I will never buy from them again. Since they are ignoring me and I can't get any information about my order all I can do is to hope that I'll get my order.

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N
8:27 am EDT

HookahTown / HookahShisha They couldn't deliver order within 2 months

I ordered hookah from www.hookahtown.com two months ago. I got the confirmation info and invoice, but the seller mixed my delivery address, so I haven’t received it. I noticed it on time, so I contacted them and fixed it. But the seller told me that it would take a little more time to deliver it to me. I patiently waited, but after 2 months I understood that it was some crap. I need something from these liars. I will never again return to this company.

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Is HookahTown / HookahShisha Legit?

HookahTown / HookahShisha earns a trustworthiness rating of 79%

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Our conclusion: ComplaintsBoard's review suggests HookahTown / HookahShisha is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with HookahTown / HookahShisha, take the time to review customer feedback and the approach to resolving complaints.
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ComplaintsBoard
A
9:07 am EDT

HookahTown / HookahShisha These jerks didn't deliver my order, but they provided too much promises

The worst services ever. I ordered hookah from the website www.hookahtown.com. These jerks provided fake tracking number and didn’t deliver my order. I heard only some fake promises and blah-blah. They promised to deliver it 4 days ago, but they failed and stopped to communicate with me. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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V
10:49 am EDT

HookahTown / HookahShisha Problems with the communication and delivery

I ordered some stuff from the company www.hookahtown.com. This company is really horrible, so better don’t buy form them. I placed the order 2 months ago, but this jerk still hasn’t delivered my order. As well as he didn’t reply to my emails and no idea what measures to take now. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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F
2:31 pm EST

HookahTown / HookahShisha After a month of waiting my order still had not arrived

After a month of waiting (shipping was supposed to take 2 days via fedex), and being given a runaround by their customer service department, my order still had not arrived. I looked their business address up on google maps, and it turns out, they are located in a house in the middle of a residential neighborhood. I don't know if this site is a scam or not, but from where I'm sitting, that's definitely the way it looks. I requested that they cancel my order immediately. No response as of yet, so we will see how it goes.

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Overview of HookahTown / HookahShisha complaint handling

HookahTown / HookahShisha reviews first appeared on Complaints Board on Dec 14, 2010. The latest review Hookah arrived damaged was posted on Apr 25, 2017. HookahTown / HookahShisha has an average consumer rating of 1 stars from 6 reviews. HookahTown / HookahShisha has resolved 0 complaints.
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  1. HookahTown / HookahShisha Contacts

  2. HookahTown / HookahShisha phone numbers
    +1 (877) 289-9987
    +1 (877) 289-9987
  3. HookahTown / HookahShisha emails
  4. HookahTown / HookahShisha address
    2401 Avenue P, Floor # 2, Brooklyn, New York, 11229, United States
  5. HookahTown / HookahShisha social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all HookahTown / HookahShisha contacts
HookahTown / HookahShisha Category
HookahTown / HookahShisha is ranked 1348 among 1606 companies in the Online Shopping category

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