Hoverboard Ireland / Marsboard’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their hoverboards.
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Hoverboard charger and battery
These cowboys need to be stopped. Hoverboard didn't hold the charge had to be charged after 10 minutes of use. 2 weeks after getting it charger went on fire and thankfully the fire was maintained and didnt cause much damage. Asked for a replaced charger and battery and get the same bloody emails about videos. How can I take a video if I don't have a charger. Child hasn't played with it since. Waste of money
Desired outcome: Repacked battery and charger
Hoverboard purchased for Christmas for my daughter and was broken when we removed it from the box
I purchased a hover board for Christmas for my daughter from Hoverboard- Ireland. It was broken when it came out of the box. The wheel cover ( black strip) that covers the electrics was broken and wouldn't sit properly hence it can't be used. It also has a mark on the side, scratch in the chrome straight out of the box. This is supposed to be a brand new item! It's been back in the box ever since and nobody is replying to my messages to return it. I have been messaging the page since Christmas Eve when we noticed the damage. It's so frustrating and I have a very upset eight year old, which is understandable as I have no Christmas present for her. Would really appreciate if someone would contact me [protected].
# MS 10977 is the invoice number and paid through PayPal of €199.00
Regards
Sarah kearney
Desired outcome: Refund
Hoverboard is not working problem with battery light and buzzing noise
I have been in contact with marsboard since april 2020 they have admitted that there is a fault with the hoverboard I purchased in October 2019.
They have stopped responding to my emails and advised that I need to travel nearly 2 hours of a journey to get it repaired while the country was in lockdown and wanted me to pay this expense with no certainty that I would be reimbursed for this expense.
I paid €199.99 for the hoverboard and is within warranty.
Would like this issue to be resolved with either a replacement board or refund.
I asked marsboard could they arrange courier to get the hoverboard fixed, since they have failed to reply to my emails.
I have made contact with consumer rights in relation to this matter also and they are looking into it.
If you could reply to me on [protected]
Very disappointed, bought during Christmas and stopped working after short time. Their customer service agreed renewal and we be told it had been confirmed otheir warehouse May 2021. But they didn’t send us one. And we send following up email many times nobody reply. Very unhappy
I am in same situation. I bought during Christmas but After 2 months it was stopped moving with noise. Contact them ask for renew, customer service agreed and told it had been confirmed with their warehouse May 2021. But they didn’t send me anything since then I send many times email they didn’t reply at all
Is Hoverboard Ireland / Marsboard Legit?
Hoverboard Ireland / Marsboard earns a trustworthiness rating of 66%
Generally safe, but check closely before sharing details.
Hoverboard-ireland.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hoverboard-ireland.com you are considering visiting, which is associated with Hoverboard Ireland / Marsboard, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Hoverboard-ireland.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hoverboard-ireland.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Hoverboard Ireland / Marsboard. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
faulty hoverboard
This crowd claim to be powered by Shopify. They sent me a defective hoverboard, which I sent back for repair. They sent it back in the same defective state. I then sent it back for a refund. Last I heard they were 'processing' my refund. That was over 3 weeks ago, and since then they have ignored all my follow up emails. Complete scammers. Their website is Hoverboard-Ireland.com
Read full review of Hoverboard Ireland / Marsboard and 10 commentsHoverboard Ireland / Marsboard Reviews 0
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Overview of Hoverboard Ireland / Marsboard complaint handling
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Hoverboard Ireland / Marsboard Contacts
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Hoverboard Ireland / Marsboard emailsservice@hoverboard-ireland.com100%Confidence score: 100%Support
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Hoverboard Ireland / Marsboard social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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