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Bought this printer. Signed up for the program to have ink cartridges sent to me when levels got low. Then I started getting messages on my printer that said I would soon not be able to print. Everytime I wanted to print something, I would have to read, hit ok, and then I could print. Called HP and cancelled program. Then the printer did not recognize the cartridges because of a chip on them. So, I had to buy HP cartridges without the chip, and I lost all of the ink that was remaining in the chip cartridges linked to the program; which I had paid for. Recently I purchased generic cartridges, but the printer did not recognize them. HP has installed something on the printers so that you have to use their brand ink. I must say that during the time I owned this printer, I had continuous problems with messages saying the printer was offline. Never had so much trouble printing things. Will not buy HP printer again. And we are a household with three HP computers and have had two HP printers. So, today I am buying another brand printer that has ink you can add to the tanks. It has to be better than the HP Office Pro 8030 all in one. Worst printer I have ever had. Please do not buy these. Carolyn Young
Desired outcome: A refund would be wonderful since I had such a horrible experience. But it is out of the 1 yr. warranty; and because of that I could not get help from your support.
