Hello,
This is where I am beginning to hold this deceptive company and Gust accountable.
I had a car loan with this bank. I paid all of my payments on the first of the month, never missing a payment or being late by one day.
However, I got stage 3.6 Colon and Large Cell Lymphoma Cancers. I had emergency surgery and ended up with a colostomy bag and 6 months of chemotherapy. In the meantime, I had to move out of my house I just got, give away my two dogs and lost my business of 15 years.
I had no income. I needed my car to go to chemotherapy, so I did everything I could to pay the payments during this time. I went to a charity called Vicky's Angels who paid 4 payments for me this year.
I started working again in March, one week after my chemotherapy was complete. They turned me over to someone named Gust Gianakis. He worked with me for a couple of months, all the while saying he would make sure nothing bad happened to me. I sold furniture, borrowed from friends and family believing Huntington's Rep was working on good faith.
Mr. Gianakis was recording our conversations as was I since I knew they do record all communications. Mr. Gianakis told me months ago, just make one payment and then I can work with you on future payments, however you need to make one payment. I sold several households items and paid the payment.
I then asked him; can I refinance the car so I can pay lesser payments and keep the car now that I had full time work again. He said he would ask and then said they said no. He then said, you have to make one more payment before I go on my extravagant European vacation. He told me to postdate a check then if it bounces not to worry, as they will re deposit. Again, I sold an Oak Table that I cherished and made the payment (it did not bounce)
This was literally weeks ago. I have paid two payments in the last two months. I had surgery in between this summer to reverse my colostomy which he also knew about but continued to pay. Mr. Gianakis told me that Jeeps hold their value. so, I was worried he was lying to me so that they could re possess and sell it while getting money from me. In the phone recording you will see he stated, when he gets back from his vacation, we will make a plan to catch up now that I am working full time and how I can do that.
When he returned, he said, "oh sorry" it went over to a different department, where they will work with you. He said this is a good thing, they will offer you several options. HE LIED again and again, I went to an attorney with all of my notes and payments, and he stated this is deceptive business and I can sue them for this, which I intend on doing. No one called me from that department as Mr. Gianakis said they would it went right to repo.
I was hysterical as I have no way to get to work, I had to take off work to figure this out and cannot get another vehicle as this one is still on my report.
When they take the car this week and I am left with no way to get to work I will be filing suit for deceptive business practices and posting all of my payments along with my medical records and the conversations with Mr. Gianakis online so everyone can be forewarned.
I want my last 6 payments returned to me that Mr. Gianakis lied to me about, and I need 2 more weeks before my car is returned so I can make arrangements to get some vehicle. He told me not to worry I had plenty of time and he would never let this happen. If I had been told the truth, I would completely understand, but the fact that he straight up was deceptive, I will not stop until someone hears me.
Claimed loss: $5,000
Desired outcome: I need to be able to keep the vehicle for two weeks so I can procure transportation to work and want my last payments returned that he told me would make me solvent. All of this has been recorded.