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CB Banks Huntington Bank Fraudulent business account
Huntington Bank

Huntington Bank review: Fraudulent business account

C
Author of the review
12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

On 3/27/25, I received a monitoring alert that a business account was opened at huntington bank using my social security number. I knew immediately that this was identity theft as I opened no such account. I called huntington on 3/28/25 to report the fraud and was told a report would be forwarded to their security department for investigation. Two weeks later, I followed up and was told by the business department that this is an internal matter and they cannot give me a status update or any information at all, despite me having the case number. Huntington is showing no accountability to me as the identity theft victim, is non-responsive and needs better procedures for handling identity theft reports.

Desired outcome: Confirmation that the fraudulent account has been closed.

Confidential Information Hidden: This section contains confidential information visible to verified Huntington Bank representatives only. If you are affiliated with Huntington Bank, please claim your business to access these details.

Update by Complainant18650
Apr 09, 2025 1:04 pm EDT

Huntington Bank is just terrible to deal with if you are a victim of Identity theft. Their process for handling victim reports is not transparent and they do not communicate at all with the victim, particularly if a fraudulent account was opened.

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  1. Huntington Bank Contacts

  2. Huntington Bank phone numbers
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    General Customer Service
    More phone numbers
  3. Huntington Bank emails
  4. Huntington Bank address
    555 Arena Drive, Columbus, Ohio, 43210, United States
  5. Huntington Bank social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 15, 2025
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Huntington Bank Category
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Fraudulent business account
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