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Unable to reach company by phone and/or online. Phone system cuts you off everytime you reach a customer service representative. Online address is bogus and does not work. Have been trying to reach the company for over 3 weeks to return the items and cancel the account. Need to have a company representative contact me for a RMA return merchandise number and to cancel account.
This company should be prosecuted for fraud and missrepresentation.
Avon.com
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Juvia's Place
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This happened to my mother this past year... She thought she was getting a free sample and then her credit card was being charged over 100cdn each month without ever ordering anything. She tried to call the company and cancel a bunch of times... They said they would send her a credit for 4 months and sent her a letter stating they had cancelled her account. Meanwhile they were still stealing from her credit card... She finally had to call the bank and cancel that credit card and receive a new one... They have finally left her alone but she's left with over 1000 dollars worth of product that I'm not even sure works :( whatever you do do not get any free sample because none of it is free and it's a total scam!