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CB Furniture Stores IKEA Accepted payments for goods they then sold to someone else
IKEA

IKEA review: Accepted payments for goods they then sold to someone else 1

L
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10:28 pm EST
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I worked with an Ikea kitchen planner staff member and ordered over $8000.00 worth of goods which I paid for in full on January 11, 2025. Ikea has failed to deliver these goods because they no longer have all the items I paid for in stock. I post this as a warning that Ikea is accepting money for goods and not reserving that stock after payment, or they are selling items which are not in stock even though they have been ordered with an Ikea staff member who assured that they were in stock when ordered. I have cancelled my kitchen order because Ikea cannot deliver in a reasonable timeframe. At 11.05pm the night before the booked delivery date (Tuesday 21 January 2025) Ikea texted that they could not deliver any items the next day because some of the paid for items were no longer in stock. No one from Ikea contacted me until the Wednesday and I could not get through on the help line after 30 minutes of trying on the Tuesday. The earliest delivery date I am now offered is 4th February 2025, I cannot trust Ikea to deliver on that date as I see online many of the items I ordered and paid for are now marked as sold out.

Recommendation: Be aware that paying Ikea for goods doesn't mean they are yours!

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E. Ryan
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IKEA took your money and failed to deliver — classic bait and switch. Cancel, demand an immediate refund, and avoid trusting their stock or timelines ever again.

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  1. IKEA Contacts

  2. IKEA phone numbers
    8800 234 5566
    8800 234 5566
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    50%
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    Russia
    800 4532
    800 4532
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    UAE
    +31 900 235 4532
    +31 900 235 4532
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    Netherlands
    +1 (888) 888-4532
    +1 (888) 888-4532
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    United States
    +1 (866) 866-4532
    +1 (866) 866-4532
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    Canada
    +44 203 645 0015
    +44 203 645 0015
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    United Kingdom
    +61 280 206 641
    +61 280 206 641
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    Australia
    +43 800 081 100
    +43 800 081 100
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    100%
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    Austria
    +32 27 191 922
    +32 27 191 922
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    100%
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    Belgium
    +45 70 150 909
    +45 70 150 909
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    Denmark
    +358 934 829 400
    +358 934 829 400
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    100%
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    Finland
    +33 969 362 006
    +33 969 362 006
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    100%
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    France
    +49 61 929 399 999
    +49 61 929 399 999
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    100%
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    Germany
    +353 15 413 300
    +353 15 413 300
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    100%
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    Ireland
    +39 278 629 900
    +39 278 629 900
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    Italy
    +47 91 502 340
    +47 91 502 340
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    100%
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    Norway
    +48 222 750 000
    +48 222 750 000
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    100%
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    Poland
    +351 800 203 020
    +351 800 203 020
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    Portugal
    +34 900 400 922
    +34 900 400 922
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    Spain
    +46 775 700 500
    +46 775 700 500
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    100%
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    Sweden
    +41 848 801 100
    +41 848 801 100
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    100%
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    Switzerland
    +86 400 800 2345
    +86 400 800 2345
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    100%
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    China
    +852 31 250 888
    +852 31 250 888
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    100%
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    Hong Kong
    +81 570 013 900
    +81 570 013 900
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    100%
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    Japan
    +966 920 004 532
    +966 920 004 532
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    Saudi Arabia
    +65 67 866 868
    +65 67 866 868
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    100%
    Confidence score
    Singapore
    +82 16 704 532
    +82 16 704 532
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    100%
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    South Korea
    +886 412 8869
    +886 412 8869
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    100%
    Confidence score
    Taiwan
    +66 27 087 999
    +66 27 087 999
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    100%
    Confidence score
    Thailand
    +1 (815) 592-4247
    +1 (815) 592-4247
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    +1 (647) 746-4611
    +1 (647) 746-4611
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    Marketing Communications Specialist Jordan
    +1 416 646 8182 ext:2305
    +1 416 646 8182 ext:2305
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    National Public Relations Specialist
    More phone numbers
  3. IKEA emails
  4. IKEA address
    Olof Palmestraat 1, 2616 LN, Delft, Netherlands
  5. IKEA social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 28, 2025
  7. View all IKEA contacts
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