Impact Meter Services review: Impact meters services

Kindly assist I have been scammed by this organisation for 2 months now, I stay in sable mansions Mooi Kloof and I stay alone at a 2-bedroom unit. End of 2021vi moved from prepaid to conventional and my electricity bill was always around +-1000 in Winter +-1400 except in the month of June 2023 where it started to move to R2200, in August They charged me R4045, They charged me twice for electricity reading the first one was 15 490 and second 16079 for one month starting from 14/06/2023 -17/07/2023, Mind you I was not at the house most of the time, I was out of town due to work.

This month of August after I have moved to Prepaid and they made me pay a deposit of R600 to change to prepaid which I did not understand cause conventional deposit was 2000 plus previous prepaid deposit was 700 so in total I have paid +-3300.

To my Suprise they sent me a billing after I moved to prepaid where they are charging me now R7389.79 (2136.36 = Electricity) ; (4611 = Increase in deposit) ; (246 = Water) and difference is VAT.

How do you charge someone deposit 4611 who has moved to prepaid?

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