Indi Bank’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with banking services.
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Checking account
Indi bank notified it’s customers that it was ceasing operations on 9/27/23 about two months in advance. On 9/27/23 I received notification that my account was closed. However, on 9/28/23 indi bank accepted my direct deposit from my employer. My card associated with the account was closed so I have no access to the funds. I have attempts to contact them but I am getting no reply. I have been without any money for 5 days and on the verge of death. I will be evicted in 2 days as I need this money to pay rent. My employer said since my bank accepted the deposit there is nothing they can do. It should have been rejected. I have attempted to contact them over 30 times. They are not replying.,
Desired outcome: I need access to my money they stole. I need to be reimbursed for late fees, hospital bills, and counseling.,
Triggered review
There was a fraudulent charge on my account indi blocked my card,then I updated my address which triggered a security review on my account now they're saying they don't know if it's me when I've had the same phone number from this account for years,and to send them messages through the app I have to use biometrics,so there's no way no one else is contacting them,but me but I've unable to access my account for almost a week this is ridiculous once I have access to my account I'm closing it do not do business with them.
Is Indi Bank Legit?
Indi Bank earns a trustworthiness rating of 89%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Indi Bank. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Goindi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Goindi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Indi Bank protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Indi Bank has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Indi Bank. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Indi Bank Reviews 0
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About Indi Bank
The bank's online platform, goindi.com, allows customers to open saving accounts, current accounts, and fixed deposits with ease. The bank has leveraged advanced technology to create a seamless and hassle-free banking experience for its customers. The online platform is easy to navigate and offers a range of features that include account management, fund transfers, and bill payments.
Indi Bank is committed to providing superior customer service and has a highly trained, professional customer support team that is available 24/7 to assist customers with their banking needs. The bank is also committed to offering transparent banking services and providing its customers with complete control over their finances.
The bank offers attractive interest rates on its savings accounts, and its fixed deposit accounts are designed to provide customers with high returns on their investment. Indi Bank has also introduced several value-added services, such as life insurance, health insurance, and mutual funds, to provide customers with a comprehensive financial solution.
In addition, Indi Bank is also committed to promoting financial literacy among its customers. Through its online resources and financial education programs, it helps customers make informed decisions and manage their finances better.
Overall, Indi Bank is a modern and innovative financial institution that has made banking more accessible and convenient for its customers. Through its commitment to customer service, transparency, and financial education, it has become a trusted partner for individuals and businesses seeking financial solutions that meet their unique needs.
Overview of Indi Bank complaint handling
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Indi Bank Contacts
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Indi Bank phone numbers+1 (833) 285-1736+1 (833) 285-1736Click up if you have successfully reached Indi Bank by calling +1 (833) 285-1736 phone number 0 0 users reported that they have successfully reached Indi Bank by calling +1 (833) 285-1736 phone number Click down if you have unsuccessfully reached Indi Bank by calling +1 (833) 285-1736 phone number 0 0 users reported that they have UNsuccessfully reached Indi Bank by calling +1 (833) 285-1736 phone number
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Indi Bank emailssupport@goindi.com99%Confidence score: 99%Support
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Indi Bank addressP.O. Box 026098, Miami, Florida, 33102, United States
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Indi Bank social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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I opened a account with indi over 2 years ago. After receiving a bank transfer from my boyfriend indinsaid they were closing my account and sending the money back to the account it came from. Well here we are over 2 years later and I received a check in the mail from indi card services because they had closed my account and the money was still in it. So I called indi to verify that the check was real and in good standing and they told me yes and that I needed to go to the bank and cash it. When I tried to cash the check the teller called to verify the validity of the check and the same person that had told me to go cash it and that it was valid then told the teller that it was a mistake and that she had told me that. When I called again the next day customer service put me through to the fraud department as indi had made a mistake. It seems to me that now that indi is closing its doors they want to keep people's money. I have waited over 2 years with no resolve and at this point I'm wondering if I should seek legal help.