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Intoxalock

Intoxalock review: Harassment and crazy fees

C
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1:17 am EST
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I'm having massive issues with my ignition interlock company. They are threatening my license statues due to fees they have charged me not allowed under mn statue 171.306 associated with the fee reduction award letter. I have physical disabilities, I believe this is why I'm being discriminated against. It has gone so far they have billed me, I paid then they deactivated my account for complaining about fees not found on the fee reduction award letter found under Minnesota Statue 171.306. Dvs.[protected]@state.mn.us says they don't enforce 171.306 against vendors only participants. This is the affidavit I have prepared next time I'm sent a demand by intoxalock for them to remove their equipment due to me complaining about fees not allowed under Minnesota State Statute 171.306 charged to my account. I had to report Intoxalock to my credit card company over their billing practices which I was than charged a 30 dollar fee for by intoxalock.

AFFIDAVIT

1. Introduction

- I am a resident of, in the county of, State of . I have personal knowledge of the facts set forth in this Affidavit and am competent to testify to them.

2. Background and Issues with Intoxalock

- I am a user of an ignition interlock device provided by Intoxalock, as required by state law.

- Over the course of my dealings with Intoxalock, I have been subjected to various charges and fees that, to my understanding, are not in compliance with Minnesota Statute 171.306.

- Despite repeated requests, I have not received adequate documentation or justification for these charges.

3. Account Deactivation and Threats to License Status

- On multiple occasions, I received communication from an Intoxalock representative, Daniel, threatening my license status by forced removal and subsequently deactivating my account.

- This action has caused significant distress and inconvenience, further compounded by my physical disability.

4. Issues Related to Physical Disability

- I have a physical disability, a fact that is known to Intoxalock.

- Despite Intoxalock's public commitment to not exploit individuals with disabilities, I believe that I have been unfairly targeted and pressured, particularly in relation to billing and device failure issues.

5. Violation of the Americans with Disabilities Act (ADA)

- Given the circumstances, I believe that Intoxalock’s actions may constitute a violation of my rights under the Americans with Disabilities Act (ADA).

6. Demand for Action

- I hereby demand the immediate cessation of any discriminatory practices by Intoxalock and compliance with all relevant statutes and regulations.

- I request the immediate restoration of my account and the return of any fees charged that are not compliant with state Statute 171.306.

7. Conclusion

- I am prepared to take further legal action if these issues are not resolved promptly and satisfactorily.

I affirm under penalty of perjury that the foregoing is true and correct to the best of my knowledge and belief.

Executed on this 18th day of January, 2024

They're device has killed one battery and the handheld failed while driving within the first recalibration of service.

Claimed loss: Large amounts of fees not allowed under state statute followed by being harassment from the social media director for reporting not allowed fees.

Desired outcome: Stop the harassment, restore the account and follow state statue 171.306

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  1. Intoxalock Contacts

  2. Intoxalock phone numbers
    +1 (888) 283-5899
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    Customer Service
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    +1 (866) 536-9436
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    +1 (515) 331-7643
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    Head Office
    844-535-0260
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    11035 Aurora Avenue, Des Moines, Iowa, 50325, United States
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    Nov 22, 2024
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Intoxalock Category
Intoxalock is ranked 7 among 170 companies in the Vehicle Repair and Maintenance category