Ja Alternatives
Reviews and Complaints

I sadly have to agree with the less favorable reviews of the declining quality of JA Alternatives products. As someone who has been a very long-term client, it's extremely disappointing to have to make a change. In the last 2-3 years, I have seen a serious decline in the quality of replacements I've been getting, e.g., hair falling out, hair texture that's awful to the touch, and others that have the synthetic look of a cheap wig. As of late, they haven't been able to receive any shipments because of Covid they say. What ends up happening is they've given me replacements that are not custom for me, and not of the quality that I've paid for. It's not a cheap service, so one expects the quality that comes with the cost. Unfortunately, after these many years, I'm going elsewhere - and since I've had to find an alternative to JA Alternatives, I see that there are lots of other good choices.

An Open Message to any JA Alternatives Clients.

The majority of these negative reviews are fake. JA Alternatives sees over 1500 clients a week. The majority of our clients have been with JA for 20 to 35 years. If there are any JA Alternatives clients that are unhappy with anything, please reach out to us anytime 24/7 at

201

368

8900

Ext. 39

We will make it right at at ZERO COST TO YOU!

Sincerely,

JA Alternatives

The quality of hair systems has gone down hill for years - I am actively looking for an alternative after 15 years. Constantly adding hair and the one I have now looks like horse hair and that's after 30 days and a quarter size bald spot in the front. I purchased 4 systems for 3300.00 and it cost me over 1500.00 on top of the 3300.00 just to maintain one weak system and that was after it was company overhauled. Sad that you would buy such cheap products and sell for such max amounts for desperate folks who want hair. Richard Falcone

For the past 25 years I have dealt with alopecia. We have moved across the country many times and I have had hair replacement units made from many companies, including JA Alternatives. Between 2003 to around 2008 they made me a couple of units. They did an excellent job with making my form and the pieces that they made for me were excellent. We are now back in this area and I again ordered a unit from JA Alternatives. I am very disappointed. The fit is very loose and the unit is extremely itchy. I'm not sure what happened. I even got a bad skin reaction from wearing the unit. Every time I get my skin calmed down and looking good I try to wear the unit again and as soon as I put it on my skin is screaming! I have questioned JA regarding the possibility that inferior hair was used. They don't feel that was possible. The netting that was used as the base is very itchy and the knots from the hair just poke through onto my scalp.
I have reached out to them and I am hoping this can be resolved. I am wearing an old unit from a vendor in Texas. I need to reorder something soon as this piece is starting to look sad. I am hoping for a refund because I can't afford to have this itchy thing sit in my closet at a $2, 000 loss.
It's very disappointing that it is unwearable.

I have been a long time customer of JA, 25 to 30 years. Product was good in the early years but has gone downhill for quite some time. More importantly the staff became lackadaisical to say the least. I eventually lost faith in them after so many years. Sadly, I felt it was time to move on. I decided to give Revive by Tara in Medford a chance. I can not say enough positive things about Tara. On my consultation I immediately clicked with Tara. Nothing was a problem. She truly wants her customers to be happy and will go to any length to keep her customers happy. In fact, her entire staff puts forth the effort to make you feel comfortable. Her product is excellent but it is truly Tara's artistry that makes each unit unique. I feel so fortunate to have found Revive by Tara and plan on being a member of the family for as far as I can see. Thank you, Tara and to your Staff.
Guys, please do yourself a favor and consider setting up a consultation with Tara. It's absolutely no pressure and you will not regret it.
Sincerely,
Tom Walck