ZCrave’s earns a 1.0-star rating from 9 reviews, showing that the majority of fashion enthusiasts are dissatisfied with their purchases.
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They do NOT let you refund within 30 days like they say!
They do not let you refund it if doesn't fit or anyother reason, even if you return it within 30 days. They SAY that they will let you refund it when you buy it, but they will not give a refund to your card, they will only "refund" it to store credit. And there is NOTHING else on their store that I would even be caught dead in... so it's a wasted $209 for ONE item! RIP OFF!
Recommendation: DO NOT BUY FROM ZCRAVE!!
Disappointing Experience with ZCrave: European Prices for China Quality and Terrible Customer Service
I gotta say, I was pretty disappointed with my experience with ZCrave. I was really excited to try out their clothing line, but it ended up being a total waste of my time and money. I mean, come on - European prices for China quality? No thanks.
I placed my order over a month ago and I still haven't received my package. Every time I reach out to their "customer service" team, they just give me some lame excuse. The latest one was blaming the holidays for the delay. I mean, seriously? It's been the same excuse since November.
Here's the email they sent me:
"Hello,
I apologize for the inconvenience. Please know that we shipped the package on time however the delay is from shipping company because of the holidays and high shipping season. Your package is on it's way to you and will be delivered very soon. Please allow us some time and I will personally follow this case.
Once again, we sincerely apologize for the inconvenience.
Thanks!
Best regards,
ZCRAVE Customer Care"
I don't know about you, but that just sounds like a bunch of BS to me. I'm not holding my breath for my package to arrive anytime soon.
Overall, I would definitely not recommend ZCrave to anyone. Save your money and go with a more reliable clothing brand.
Disappointing Experience with ZCrave: Poor Customer Service and Misleading Product Photos
ZCrave is a website that sells clothing online. I have to say, I was not impressed with my experience. The first thing I noticed was that their customer service was not up to par. It took them almost a week to respond to my request for a return, and even then, they stopped replying altogether. It was frustrating to say the least.
The only good thing about ZCrave was their size guides. They were accurate and easy to understand. However, the blazer I ordered did not live up to my expectations. The material texture in the pictures was nothing like the smooth material on the blazer I received. It was like comparing a bed sheet to a bath towel. I was disappointed and felt like I wasted my money.
I tried to share a photo of the blazer, but unfortunately, the site doesn't allow it. I would not recommend buying from ZCrave. If you do, you'll be deeply disappointed, out of pocket, and stuck with an item that looks nothing like what you ordered. It's better to buy from somewhere else where you can trust the quality and customer service.
ZCrave Complaints 6
Warning: ZCrave is a Scam - My Experience with Their Poor Quality Products and Lack of Refunds
ZCrave is a company that I would not recommend to anyone. They took my money, a total of $170+, and I never received a credit for the lousy quality of the product. I made the mistake of accepting the payment plan from Sezzle and thought that working with the company would help me get my money back. However, I was wrong. Three payments were taken from my account, and I finally had to stop the last one through my bank. I urge you not to let this happen to you. ZCrave is nothing but a scam. Please share this with your friends, family, and on Facebook. Be aware of this company and stay away from them.
Terrible Customer Service and Cheap Products: My Experience with ZCrave
ZCrave is a website that I would not recommend to anyone. The customer service is terrible and the quality of their products is cheap. I had a bad experience with them recently. I contacted their chat system to ask if I could return or get a refund for an item if it didn't fit. The representative said yes, as long as it wasn't final sale. She even recommended the size I should buy for the item I was interested in.
However, when I received the item and it didn't fit, I contacted ZCrave to initiate a return or exchange. To my frustration, they said they couldn't do anything for me. They wouldn't exchange the item, give me a credit, or issue a refund. I spent $400 on this item and it was a total waste of money.
I strongly advise against buying from ZCrave. Their customer service is unreliable and their products are not worth the money. It's a shame that I had to learn this lesson the hard way, but hopefully my experience can help others avoid making the same mistake.
Mixed Feelings About ZCrave: Good Delivery Time, Poor Quality Blazer
I recently made a purchase on ZCrave, and I have to say, I was pleasantly surprised with the delivery time. I ordered a blazer and it arrived within the 7-10 business days that I was promised. It even arrived on a holiday, which was a nice surprise.
When I first received the blazer, I was impressed with the thickness of the material. However, upon closer inspection, I noticed that it had been worn before. There was a stain on it that I had to work hard to remove. While the blazer looked nice, the quality was poor.
To make matters worse, as soon as I put the blazer on, a button popped off. I know my size, so I was surprised that this happened so quickly. I had to sew the button back on myself, which was frustrating considering the price I paid for the blazer.
Overall, I have mixed feelings about my experience with ZCrave. While the delivery time was good, the quality of the blazer was not worth the $200 I paid for it. The fact that it had been worn before and had a stain on it was disappointing. And the fact that a button popped off so quickly was frustrating. I'm not sure if I would order from ZCrave again in the future.
Is ZCrave Legit?
ZCrave earns a trustworthiness rating of 71%
Reliable, but always remember to protect your data.
A long registered date for zcrave.com can be seen as a positive aspect for ZCrave as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of ZCrave's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Zcrave.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- ZCrave's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 3 complaints being resolved.
- Zcrave.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The zcrave.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to ZCrave. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ZCrave Review: Terrible Customer Service and Falsely Advertised Merchandise
This company, ZCrave, is not worth your time or money. I ordered a dress from them and it took a whopping two months to arrive. When it finally did, it was the wrong size - a petite instead of a regular - and it was made very cheaply. I was extremely disappointed with the quality of the dress.
When I tried to return the dress, it was a complete nightmare. The customer service was terrible and they refused to refund me. Instead, they only offered store credit for more falsely advertised merchandise. I was not happy with this solution at all.
I had to contact my credit card company to dispute the charge and hopefully get my money back. It's clear that ZCrave is a scamming business and I would advise anyone to read all of the reviews before deciding to give them any money.
Overall, I would not recommend ZCrave to anyone. Their customer service is terrible and their merchandise is falsely advertised. It's not worth the hassle or the money.
ZCrave Review: A Disappointing Online Shopping Experience
I gotta say, ZCrave (zcrave.com) is a real letdown. I'm a big fan of online shopping, but this site just doesn't cut it. I recently ordered a dress for a whopping USD 124, and let me tell you, it was a total disaster. I was hoping for something at least decent quality, but what I got was beyond atrocious.
First of all, the dress came without any lining, which is just plain lazy. And the finishing? Disgusting. The zipper wasn't even working properly, and there were threads sticking out all over the place. And to top it all off, the dress was completely transparent - not exactly what I was going for.
Honestly, I wouldn't recommend this site to anyone. Save your money and shop elsewhere. I really wish someone had warned me about this before I wasted my hard-earned cash. I'm not even a stickler for premium quality, but come on - the dress should at least be wearable. This was beyond wearable.
In conclusion, if you're looking for a reliable online shopping experience, ZCrave is not the place to go. Don't make the same mistake I did - steer clear of this site and find a better option.
ZCrave Review: Terrible Customer Service and No Delivery
So, I decided to give ZCrave a try and placed an order on February 27th. I was really excited to receive my package, but a whole month passed and I still hadn't received it. I was getting really frustrated, so I decided to reach out to them through email. Every time I spoke to someone, they told me that my package was caught up in customs here in the US. But, according to the tracking information, it was still in their country. They even tried to blame the Coronavirus for the delay, which I thought was really unprofessional.
Fast forward to today, April 15th, and the tracking information is now saying "return to sender" when the package never even arrived to the US or to me. I am beyond disappointed with this company and their terrible customer service. I feel like they lied to me multiple times and I still haven't received my package or a full refund.
I have been telling everyone I know not to do business with ZCrave until they give me my full refund. This company is garbage and I wouldn't recommend them to anyone. It's really frustrating when you spend your hard-earned money on something and it never arrives. I hope that they can fix their issues and improve their customer service in the future.
About ZCrave
One of the standout features of ZCrave is its commitment to customer satisfaction. The company goes above and beyond to ensure that every customer is happy with their purchase, offering a generous return policy and responsive customer service. This dedication to customer service has earned ZCrave a loyal following of satisfied customers who return time and time again for their shopping needs.
In addition to its excellent customer service, ZCrave also offers competitive pricing on all of its products. The company works directly with manufacturers to cut out the middleman and pass the savings on to customers. This means that you can get high-quality products at prices that are often lower than what you would find at traditional brick-and-mortar retailers.
Overall, ZCrave is a top-notch online retailer that offers a wide range of products at affordable prices. With its commitment to customer satisfaction and competitive pricing, it's no wonder that so many people choose to shop at ZCrave for all of their online shopping needs.
Overview of ZCrave complaint handling
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ZCrave Contacts
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ZCrave phone numbers+1 (212) 500-0388+1 (212) 500-0388Click up if you have successfully reached ZCrave by calling +1 (212) 500-0388 phone number 0 0 users reported that they have successfully reached ZCrave by calling +1 (212) 500-0388 phone number Click down if you have unsuccessfully reached ZCrave by calling +1 (212) 500-0388 phone number 0 0 users reported that they have UNsuccessfully reached ZCrave by calling +1 (212) 500-0388 phone number
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ZCrave emailsmadison@zcrave.com99%Confidence score: 99%soho@zcrave.com98%Confidence score: 98%service@zcrave.com97%Confidence score: 97%Support
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ZCrave social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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