Me md my 7year old daught visit jacks all the time for either drinks or some light bites but today as we were walking past my daughter desperately needed a toilet only a wee nd I thought as being a regular nd loyal customer to jacks restaurant in old town Swindon we would just go in nd ask if we would be able to use the lavatory but my 7 year old daughter hot refused entry I was ever so upset that she as bring 7 years old got refused entry but a horrible member of staff that had a nasty nd no remorse attitude nd the manger had the same attitude as a loyal nd regular customer I would of thought my daughter using the lavatory would be fine but nope. By the time we walked out my daughter was so upset as she needed to use the lavatory very desperately I just couldnt believe the service I nd my daughter got. Im absolutely disgusted in jacks restaurant nd will never be returning.
Desired outcome: To let children use the lavatory if they are regular customers as we were but i will never be returning nd i will ne taking this further.