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Jadoo TV

Jadoo TV review: cheating by jadoo tv 96

R
Author of the review
6:21 pm EDT
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This company sold a tv adapter promising the telecast of International channels (Sports and Asian Channels specifically) through internet streaming. They informed that what they were doing is absolutely legal.
Since 4 days of my purchase of this product, none of the channels are showing up as promised.
They said that they have a return policy of 2 weeks, and I called up the agent who sold me and the customer care. Customer care says that they don't take it back and refund my money, and needs to be returned to the agent. Agent says the Customer care is bluffing and he cannot take the product back.
Also, for channels not streaming they inform that they or their product is not accountable.
I feel ripped off by this company's product. Their product cost is $250 (One time charge).
Need government to take some quick action against these crooks as they are fooling a larger crowd by selling this product.

96 comments
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Abdul Mannan Rana
US
Feb 20, 2017 10:36 am EST

I can't believe how Jadoo TV is still able to do its business in North America after years of cheating and false promises. If peole decide to hire a good lawyer to file a lawsuit against them, I am willing to chip in.

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david changaz
US
Jun 02, 2017 10:25 am EDT

My jadoo stopped working. I called their tech support center and I was told that software in my Jadoo box is corrupted. I was given two options replace this box a used refurbished one and pay $50 OR replace this box with a new box and pay $100. Used one has 1 year warranty. I said I have already replaced my Jadoo 2 and Jadoo 3 due to same issue and the guy said think about it and call us back if you agree we don't have any control on software.
Conclusion: They must have control on each Jadoo MAC number and they intentionally corrupt software after warrant expires in order to make more money.

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Taj S
US
Jul 16, 2017 7:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This product is a total fraud. For the first two months, the channels worked on and off. Sometimes no audio, other times no video.
Some other times, the channel won't come at all. Now, most of the popular channels simply disappeared. The customer service don't take responsibility for adding those channels in the first place. Instead they blame the customer for adding third party channels. This whole thing is a fraud, pure and simple. The company and the sales agents need to be prosecuted for deceptive practices.

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Hussain Sohail
US
Mar 20, 2018 2:48 pm EDT

Jadoo TV 5: Piece of garbage box . Bought it a week ago, either it buffers or errors out. Their technical support is of no use and its really impossible to either talk to them or get hold of them . This should be banned in USA, it's a total scam.

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4Quality
US
Aug 15, 2018 2:06 pm EDT

Bought in May 2017 and now it's EROS Now is not working-keeps buffering and restarting the box.

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Satnam Thind
IT
Nov 05, 2018 2:42 am EST

How can I reset Jadoo tv it's stack on one page from 2 days pls tell me the easiest way to rest and reply pls

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Khushnawazi Amalsadiwalla
US
Feb 11, 2019 2:20 pm EST

Hi team,

Wasted one hour of my time with your tech support. Keep getting error video playback error. Its useless box. Please take it back and give me my money. My username is khushnawazi@yahoo.com.

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Ornob12
US
Apr 16, 2019 9:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am a jadoo 5 customer New episode is not coming can you fixed the error

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Ornob12
US
Apr 30, 2019 3:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a jadoo 5 I cannot watch the new episode of crime patrol rising stars its been long time ...new episode is not coming lot of problems

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Anish Lokhandwala
US
May 25, 2019 8:23 am EDT

Since last one month VOD section of Jadoo TV 5 Box was not working, but now since last week box itself is not working. I have tried all possible means and sent emails to customer support and they are not even bothered to reply. Horrible customer service.

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Maah Ah
US
Jun 08, 2019 10:15 pm EDT

All the channels from the Jadoo tv has disappeared and skipped. There is nothing left to watch. It also buffers alot even though the internet service is fast

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Terrys250
CA
Jul 01, 2019 8:16 pm EDT

Liars and cheaters. Channels don't work on this dumb device. No customer service. Terrible. A big waste of money.

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Meet Trivedi
US
Jul 17, 2019 9:42 pm EDT

Form Sydney.
I had same issue for my jadoo 5 box cant browse the vod contect or emedia from last three months. ringing to customer support but no one giving answer just only playing greeting music.

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Maya zara
US
Jul 18, 2019 1:09 am EDT

I have a jadoo 5 and the dramas are not updating why cant i watch new dramas and shows i need this to be resloved.

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Maya zara
US
Jul 24, 2019 12:21 am EDT

I have a jadoo 5 and the dramas are not updating why cant i watch new dramas and shows i need this to be relsoved.

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asife4324243
US
Jul 27, 2019 8:53 am EDT

http://webo-tv.com/

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BabbaJee
US
Oct 07, 2019 9:44 am EDT

All the sports channels are not working (sky sports, sony six, star sports...). Please fix this!

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shilpapinaki
US
Nov 25, 2019 5:21 pm EST

So many entertaining shows are suddenly missing from VOD of Jadoo 4 and no footer/information regarding what is the problem. We are missing continuity of many shows. No Latest movies are available. Whenever any problem and you are trying to solve it, keep users updated atleast.

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Ajmal Sakhizahda
US
Jan 11, 2020 3:59 pm EST

This company is total scam it should be investigated
They cheating customers

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jagadishsingh
US
Aug 02, 2022 6:46 pm EDT

Very poor video quality and lags. Content channels are blocked without information or update. Customer service does not respond at all. Don’t waste your money on this device.

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sridharpandey
US
Aug 06, 2022 2:41 pm EDT

Terrible service. Low-quality box, there is no audio and pictures sometimes. When you call customer service they never answer, they never solve the issue. Never buy this device.

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shyamagarwal
US
Aug 09, 2022 7:58 am EDT

Don’t waste your money on this crap box. Most of the channels do not work and the rest of them would freeze. Contacted customer support several times, but there is no use. Never buy this garbage box.

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anuragsingh
US
Aug 15, 2022 12:55 pm EDT

The poor device I have ever seen. Channels are not working properly. I tried to contact customer service and the agents never receive calls and never answer. I have experienced this a number of times. Bad customer service. Do not buy this useless device.

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vijaysingh2020
US
Aug 16, 2022 4:35 pm EDT

Don’t waste your money on this provider. I purchased this 2 years ago with a lifetime subscription. But after they are again asking for renewal. Never buy this waste provider.

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pradeepsingh
US
Aug 22, 2022 10:07 pm EDT

It's so bad and pathetically poor service. No VODs and no movies will play ever. I have tried to call customer support via chat and phone, but they will lift the call and will disconnect. Waste of time. Do not buy this useless box.

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dileepsingh
US
Aug 29, 2022 6:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought this box and they said that the subscription will be forever, but it stopped working. Contacted customer support and now they are asking me to replace a new box and pay extra money. it’s a scam. Waste of money. Never ever buy this box.

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deepaksingh2244
US
Sep 04, 2022 4:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not trust this provider, never runs smoothly and always has an issue. Asked to replace with new one or refund. I am waiting for the new provider or refund for over 10 days but no use. Waste of time. Do not buy this useless provider.

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sridharsingh
US
Sep 14, 2022 10:43 am EDT

Avoid buying this useless device. TV channels don't work for more than 30mins, and coming to the movies it doesn't work all the time. Contacted customer service, but there is no response from their side. Waste of money. Do not buy this device.

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vishnuagarwal
US
Sep 15, 2022 12:04 am EDT

The worst provider ever has problems every day. It gets self-booting and restarts itself. I have tried to contact customer support and asked for a refund, but they refused a refund. Waste of time. Do not buy this waste provider.

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bhuvaneswardutt
US
Sep 20, 2022 4:00 pm EDT

The worst provider is ever seen. At the time of buying, they say that it’s a lifetime subscription, but they will ask you for money after 2 months. Called customer service, but there is no use. Waste of time. Don’t trust them. Do not buy this garbage provider.

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akhilashsingh
US
Sep 21, 2022 6:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Very very bad device. Always have a problem, channels will not work properly and movies get hang in the middle. When you try to contact customer support, they talk very rudely and do not help at all. Waste of money. Do not buy this useless device.

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sudharshanpandey
US
Sep 25, 2022 3:35 pm EDT

This is the worse device I ever experienced. No channels are working properly and the device itself restarts a number of times. Contacted customer service, it’s poor customer service. Waste of money. Never ever buy this crap device.

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axarpandey
US
Sep 28, 2022 4:05 am EDT

A worse provider is ever seen. Never runs smooth, and always has problems. Channels will not work and are stuck in the middle. I have tried to contact customer support, but they don’t even know how to resolve the issue. Waste of time. Do not buy this crap provider.  

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bhuvanpandey
US
Oct 02, 2022 6:55 pm EDT

A worse provider is ever seen. When I bought this box, they said that its a lifetime subscription, now without my notice they changed my subscription and asked me to pay more. Waste of money. Never ever buy this useless box.

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sendhilpandey
US
Oct 10, 2022 6:58 pm EDT

The bad device I have ever seen. No channels are working properly and the device itself restarts a number of times. Tried contacting customer service, but they will never respond to calls and emails. Never ever buy this useless device.

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kirandutt
US
Oct 10, 2022 11:15 pm EDT

Absolutely a poor provider. I had the worst experience with this provider. Channels get stuck all the time and hang up in the middle. Called customer service, but there is no use. Do not buy this garbage provider.

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vardhanagarwal
US
Oct 16, 2022 8:13 am EDT

This is the worse device I have experienced. No channels are working properly and restart itself a number of times. Called customer service, but they don’t even how to resolve the issue. Waste of time. Never ever buy this garbage device.

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sreerajagarwal
US
Oct 18, 2022 2:55 am EDT

Never fall into their trap. I purchased this provider 6 months ago, there are a number of issues such as channels freezing and some does not have audio and video. I called customer support, but there was no use. Do not buy this garbage provider.

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shikharsingh
US
Oct 19, 2022 5:40 pm EDT

This is the poor device ever experienced. No channels will work, no VODs and movies, and most of the time it hangs. Contacted customer service for help, but they don’t even respond to my calls and emails. Waste of time. Never ever buy this crap device.

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angadagarwal
US
Oct 25, 2022 11:58 pm EDT

Never ever recommend this provider. Most of the channels are not working. No VODs and movies, buffers all the time. Tried to contact customer support, but they don’t know how to resolve the issue. Waste of time. Do not buy this garbage provider.

  1. Jadoo TV Contacts

  2. Jadoo TV phone numbers
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    60%
    Confidence score
    UK
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    +64 9951 8398
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    +81 345 782 035
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    Hong Kong
    More phone numbers
  3. Jadoo TV emails
  4. Jadoo TV address
    5653 Stoneridge Drive Suite 108, Pleasanton, California, CA94588, United States
  5. Jadoo TV social media
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    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024