Johnson Heating & Cooling
Reviews and Complaints

Very profesinal and arived when they said they would. Friendly staff and service.

Very professional. Very courtious. Knowledgable and hard working. We are very pleased with the work that was done.

Cody *** was a real nice guy. He didn't mind explainin' what he was doin' or why. Can't wait to see him again in the fall of 2022.

I had a good experiance with this company. Jesse did a grate job. They were quick to respond to our needs. I would recommend them for your heating or cooling needs.

I highly recommend Johnson Heating & Cooling. Cody was on time and professional. He kept me updated throughout the whole process while fixing my heater.

My experience with Johnson Heating and Cooling has always been great. Their technicians & staff have always been respectful, carried themselves professionally, and given timely, quality service. They do things in excellence and have always shown gratitude to the customer for giving them the opportunity to serve. I would highly recommend them as a company!

Service has been excellent. Johnson's team has been prompt, timely and professional.

They did an excellent job! They made sure we had air until they could get our new unit put in. The weather was very rainy, but that didn't stop them. Poor guys were soaking wet and still stayed late to try to finish it up! Thank y'all so much

I highly recommend Johnson Heating & Cooling to anyone that is needing a new unit! Several years ago, they installed our new air/heating unit, new ductwork and today a new thermostat. Each time we call they waste no time getting here and always go above and beyond. We would not use anyone else! Thank you!

We have used Johnson's Heating & Cooling for our home and rental homes. Cannot say enough about the excellent service we have consistently received from them. They always go the extra mile to provide fast, quality, friendly service. When my Mom had a breathing issue, if there was a need to call them, they made it a priority to get out to check it out to be sure all was OK with her system. We would never consider using anyone else.

Had my unit installed just over a year ago. Initially very happy with it. Right after our unit many were fired or quit. We discovered our brand new unit was sitting un- level and while we weren't home the technician (Tyler) came to our home and placed wedges under one side (not really happy about) and left the insulation that was promised to repair a bare spot in the ductwork (that was also supposed to be inspected when new unit was put in but wasn't) in the driveway because he couldn't get access to the ductwork. The initial installers blocked up our attic access from our foyer promising to make a new access inside the attic (we have a split-level) that we could access from the other end of the house. We didn't discover until recently when we had an attic leak that this wasn't done either. So we had to then put a new visible attic access in the foyer because the installers failed to tell us that they were blocking the ONLY access space there was to put a walk through. We now have a year old unit we regret purchasing from this company because we simply do not want them in our house now. The good employees are treated horribly and turnover is constant. When an employee turned in their notice recently the rest of the crew was instructed by the company owner NOT to speak to future ex-employees. The one employee who did speak was reprimanded after their shift. The employees are rushed, told to get jobs done quickly and many of the jobs done around the same time ours was installed truly need to be inspected preferably by a different company or state agency to be certain they are up to code/standard. We are very unhappy with this company. Not satisfied with the unit nor the workmanship of those who installed it. It doesn't cool adequately for our house nor does it drain as other units we have had in the past did. We will not use them again and won't refer them to friends.