K-Designers / Judson Enterprises
Reviews and Complaints

i was approached by a k-designer rep to buy windows. i was so highly pressured and could not get rid of the sales person until i signed a contract for an outrageous amount of money. i am 82 and was so tired of his spiel that i could not get rid of him. he just plopped down at my table and would not leave until i signed to contract and then they had the audacity to call me and ask if i was sane enough to do a transaction. i feel they took advantage of an elderly person. i windows have not been installed yet and they threatened with putting a lean on my house. i waited until april and this was november and they never called or anything so i had another construction company get me windows. i waited 6 months and no windows. they want $10,000 for their windows and i got them with the other construction company for $2,600 installed.

After a marketing representative visited us, we agreed to have our windows replaced. That was in December of 2020. Here it is almost July of 2021 and we are still waiting for our windows to be finished being replaced. It has been a nightmare. The project was supposed to take one day. They have been to our house 5 different times now with problems every time including the last time being here breaking 1 of the new windows they were putting in which is still installed and still broken. The problems began the 1st day of work. Wrong windows, Wrong measurements, wrong sliding doors, missing windows. The sliding glass doors were incorrectly ordered. we agreed to keep 1 and just switch out the way it opened to make things easier. It has just been a nightmare. We have called and called and called, usually getting no response, getting promises, setting appointments to come back and finish the project with no follow through. nobody shows up, there's no call, we take the day off to be here and we have no clue what's going on. The only benefit is that they told us we would not have to make a payment until the installation was complete and because it was never completed we have literally threaten to Sue them and forced K design to issue a check every month since December to make that payment because as soon as they got their money from the lender that's when all of the lack of communication started then never coming back to finish and they pretty much are done with us. The job still is not done and we're still waiting for the rest of our windows. I have never regretted a home improvement project more. DO NOT USE THIS COMPANY.

Several years ago we had new siding and windows done. We were very unhappy with the performance of the workers that the company sent to do the job. The job had to be done over because the first installation was done wrong. Windows were ordered in the wrong sizes and color, the wrong type of windows(they were for a stucco home, which we do not have) and instead of re ordering the correct kind, they tried altering them until we told them that we would not accept that and made them reorder. The dumpster that they ordered sat at our home for almost a month after they left. The mess they left around our home was horrendous with nails and pieces of siding, old scraps of wood, glass, cigarette butts, etc. 6 months later the siding started falling off! Confronting the company did no good. We spoke with other people who went thru their company and found that there were issues with almost all of them. We tried to ban together to fight them, spoke with the Better Business Bureau and the Attorney General, but got nowhere. We fought with them for almost 2 years, but we financed, so they had their money and were not interested in our complaints.
The breeze around our windows has been awful (worse than before the new windows) but they told us it had nothing to do with the windows or installation.
We've recently been remodeling and now we know why there was such a breeze coming from the windows... there is not a lick of insulation, spray foam or caulking anywhere. They used some shims and nails. Period. Once we removed the trim and casings from inside you can even see daylight in some places.
K-designers should be sued for the job they did here. Just look at the pictures! And this is only one room! If the windows in all the other rooms in our home are like this, it's no wonder our heating bill is so high. I'm angry all over again! Ugh!
K-Designers SUCKS!

On 12-20-2015 I ordered an American Dream walk-in tub to be installed in my bathroom along with a bathroom upgrade. It took several months to get my tub and upgrade installed. After it was installed it was found that the tub was defective. The air function would not stay on past 10 minutes. A new tub was installed. At first the new tub had the same problem. After a number of service calls the problem seemed to be resolved. In November 2017 the problem re-occurred. The air function shut down on its own after about 10 to12 minutes of operation. So I called the local office of K-Designers. I was referred to "Sharon" in customer service and given the number [protected] ext. 6776. I then called Sharon an left word for her to call me back. I stated what my problem was and when I could be reached. I never heard back from her. On Tuesday January 8, 2018 I receive a call from K-Designers sales department. I told them I was not interested in doing any further business with K-Designers until the problem with my walk in tub was resolved. They then contacted Sharon's number again so I left the same information that I had previously left. She called me back at a time I could not be reached. So I called back and again had to leave a message as to when I could be reached. I called again on January 11, 2018 and explained my problem again and gave the time I could be reached. This time I stated that I would wait one week for a call to be returned at a time that I would be available. If this did not happen I stated that I would contact a product liability attorney and possibly file a suite against K-Designers. Sincerely, Dwight L. Kessler PS: My phone number is [protected]

Thus company sucks had windows put in and they leaked all winter and the screens that are supposed to be cat proof were destroyed by a cat in a couple of weeks tried to contact them and nobody answers or calls back these windows were incorrectly put in and they said they were putting in frames but basically they brought boards and put them up. This company are not customer service oriented and the few people we have had contact with were rude they never answer you questions they just try to press you to buy more crap from them.

Stupidly, I filled out an online form to "receive a return call from the Alcoa Siding Warranty Specialist." My husband's dad had bought vinyl siding from Alcoa in the 80's, it's hideous, and I want it off our house ASAP! Alcoa was bought out by Ply Gem/Mastic, and apparently now in 2016, the original "Lifetime Warranty Certificate" (complete with shiny gold "Seal Of Authenticity") we found in my husband's dad's papers is utterly worthless, even for getting the original junky product removed.

Filling out the online form did, however, generate an astonishing number of responses beginning within 30 seconds of submitting the online form. Our home phone rang incessantly on both lines for over an hour. I felt like a Denver radio DJ giving away free tickets to Superbowl 50 to the lucky 18th caller! "Hello, please hold, you're next in line ... Hello, please hold, I'll be right with you ..."

One of the callers was a pleasant woman from K Designers. She was eager to "get the Alcoa Warranty Specialist" out immediately to take care of us, as it was necessary to have him document and photograph the siding in person. Sounds great! What luck - due to a cancellation, he had an opening in his schedule at 3pm the very next day.

The next afternoon, a nice young man arrived promptly at 3pm. He carried in numerous heavy-looking professional cases and binders, setting them down carefully under our dining room table. After exchanging pleasantries, he walked the exterior of the house with us, taking careful measurements and numerous photos with his cell phone.

He was so fresh- faced and well-mannered, stretching out his tape measure against the siding while nodding empathetically as I pontificated about the ###ization of classic examples of early 70's Mid Century Modern Architecture, due to vinyl siding, and my desire to return our home to its full glory, back to its pre-vinyl siding Tabula Rasa perfection.

When his measurements were complete, and I paused for breath after expounding at length about aesthetics, architecture, and hideous vinyl siding, we returned inside. As we seated ourselves at the dining room table, our young visitor rummaged through his bags and cases. He grinned broadly as he proudly spread out numerous "before-and-after" photos of ###ized classic examples of early 70's Mid Century Modern Architecture on my dining room table. Next to them, he placed his showpiece, a piece of actual vinyl siding. Have you ever had your cat look up at you, expecting praise as she drops a mangled, flailing rodent at your feet? It was exactly the same feeling, I tell you.

To be fair, a fair proportion of his photos were of builder-grade ranch homes, plus a few Craftsman-style bungalows. In any event, my husband was quite peeved that this "marketing director" guy stayed for over three hours, and dinner was delayed. Finally, he left, after letting it slip that K Designers "professional installation experts" only install a moisture barrier (aka Tyvek) if a house has asbestos siding, and doing so is an "add-on." However, the blown-in insulation is included in the price, and the holes are sealed and no one will ever see them under the new siding ...

Ever notice that only residential homes have horizontal vinyl siding? Seriously, you never see it on commercial buildings! Wonder why?
I mean, it's such a great product, you'd think every commercial building would have it ... ;-)

This company came to our home at 6 pm to provide information about window replacement. This was the longest and most ridiculous company presentation I have ever seen. We kept repeating to this man that we were not interested in committing to a decision today and did not want to finance anything. He did not listen to anything we kept saying and went on with his presentation and just simply would not stop and we could not get this to end until after 10 pm. We told him that we were tired, did not have dinner yet and it was our bedtime and he just kept going on and on and on about why we would not be interested in this "fabulous" deal he was offering us. It was an awful experience and we ended up getting very upset with him. I would never do business with this company because of the way they try to pressure people to sign up TODAY and ignore you when you are telling them you are not willing to do this. I can't believe they would rather lose a customer for not signing up today instead of accepting the fact and give us a reasonable bid for us to consider and allow us that opportunity as requested. Terrible company policy.

I am a 43 year old professional male, i was contacted by K Designers after posting my resume on one of the larger job source websites. I was excited about the possibility of my new career with them, however after an interview was scheduled for the same day i posted my excitement on social media and got bombarded with concerned friends warning me of the danger that lay ahead. I did my online research and found out some very non professional business practices are conducted there both on employees and customers.
That is a lose, lose business ethic i anticipate this place going out of business very soon because of it. Thank goodness for social media that prevented me from making a HUGE career mistake, and thank goodness for honest on line reviews for the insight.

I originally set up my interview with someone in the recruiting office that got my information from the internet. The individual I spoke with was extremely pleasant and informative about the opportunity, they told me that I was going to meet with Todd Nordrum, their Regional Manager. I was familiar with the business since I put myself through college selling vacuum cleaners for two years and then water softening systems for an additional three years. I have been contemplating getting back into in-home sales and looking for a company to grow with into a management position. I did my research on the internet and on Todd Nordrum, if I'm going to put my trust and faith into an individual I want to make sure I know who I'm working for. I found Mr. Nordrum to be very knowledgable about the industry, a roll-up your sleeves kind of guy who has built businesses from the ground up and shown others how to achieve higher positions within an organization. He didn't shy away from any of the tough questions or the crap that I found on the internet. I found K-Designers to be a long standing company with a focus on customer service and positive feedback from its sales staff. I'm not sure that K-Designers is a good fit for me at the moment, however I would have no problem working for a straight shooter like Todd Nordrum.

As a businessman/entrepreneur those of you that have to rely on a company to take care of you should refrain from posting disparaging comments about a company that creates an environment to earn an above average income. If you took the negative energy you wasted by posting ads on the internet and took control over your life and made results rather than excuses this world would be a much better place.

If your interested in a career opportunity judge it for what you see and experience, not what you read on the internet, K-Designers and Todd Nordrum are professional and committed to what they do. I'm not an advocate for K-Designers or a paid marketing representative, just a professional guy who hates to see those that create jobs and opportunities for people get stabbed in the back for their efforts.

Contacted the K-Designers several time, and I was told that they would do their best to fix my windows. It has been over 9 months and they have yet to fix the windows. I frequently get calls from there telemarketing department and when I complain about there services they do their best at relaying my issue. The last time I was contacted, after explaining the situation, I asked to be removed from their call list. the representative then told me the reason the windows had not been fixed yet was because of my attitude. It is amazing that this company can survive this economic slump, if this is the kind of services you can expect from K-Designers.

I am really amazed at anyone who would come on here and complain about k-designers. If anyone reads this justask yourself how could a company stay in business for so many years and still hold high ratings with agencies that police Home Remodeling companies. There are a lot of long term employees, including sales people, that love this company. The sales people that jump on here are the ones that failed and cannot take responsibility for their failure. They think its everyone elses fault! Not theirs! The best advice for those sales guys that failed is to just look in the mirror and ask yourself...how can other sales people make it and be very successful but yet I failed! It's 100 percent YOU! Not the company.

this website is for complaints only, but I have som epossitive feed back for this company. I used to work for K designers for over 4 months until I moved from that place, (relocated) I say it was one of the best complay I ever worked for. They always paid me well and they worked with customers good too. they dont cheat. that is proven because they will want you to sign the 100% satisfaction form then they will start the pmt. so after the job is done if the customer dont like the job in any way they dont have to sign the 100% saztisfaction form so that means they will not pay until they are 100% satisfied. how many companies you can find that dont take any money down untill the job is doen. so explains. there are some employees that either stole money or did something bad that is now fired they want to turn the company down, you cant satisfy all the employee because we as employee want a lot.

I’ve been a Costco member for over 20 years. I love Costco and have purchased from Costco.com as well as in their stores. We looked into the eShield product and ultimately bought it. K-Designers came to our home and made a presentation. They asked us to buy that day, as we expected, we just told them “NO, for now”, “We'll have to get back to you” and that was fine with them.

Rather than going ahead with the project we elected to wait to do some research. We discovered an incredible amount of misinformation, misleading and outright deceptive advertising all over the internet. Ultimately though, we found very good information on the US Department of Energy (DOE) website. There we found details for aluminum radiant barriers (clearly NOT the same product) and Reflective Insulation. According to the DOE typical radiant barriers are primarily effective in the summer months only. Also typical Radiant Barriers don't "breath" -- they have a tendency to trap moisture which of course negates any benefit. Elsewhere there are reports of cases where moisture condensed and froze on the surface of the radiant barrier, and then later (when the temperature rose) the frozen condensation melted then damaged insulation and other parts of homes.

When we asked if this was a problem with eShield we found out that eShield is Reflective INSULATION that has microscopic perforations which allow the product to breathe so moisture and condensation are never an issue. The more research we did the more we discovered that Reflective Insulation is the way to go regardless of climate. Yes, it is slightly more effective in the summer: however, when eShield is properly installed it is very effective in the winter too.

By reading the entire DOE articles carefully they clearly differentiate between the two different types of materials: 1) Radiant Barriers and 2) The more effective product, called REFLECTIVE INSULATION. See the DOE website article --

http://www.energysavers.gov/your_home/insulation_airsealing/index.cfm/mytopic=11670

See also YOU TUBE for more info...

http://www.youtube.com/watch?v=uv_Hg6bBVZI

We decided that we only wanted to do this job once – so we wanted the right product and the work done right. The more we discovered about the eShield product the more convinced we became that eShield was the right product for us -- so we bought it and we're happy we did. Our home is more comfortable and our energy consumption is lower. We are completely satisfied with Costco and K-Designers. They treated our home and property with respect. Their workers wore booties in the living space of our home and left our home as neat and clean as the moment the arrived. Our experience couldn't have been any better!

Do your own research and consider your own home -- one word of caution though... this work is best left to professionals, I don't recommend trying to do it yourself.

Judson is about to be pwned hard.

Class action lawsuit for employees- get in line, kids.
http://www.consumeraffairs.com/news04/2010/11/home-remodeler-agrees-to-redesign-its-sales-pitch.html
no, you can't treat your EMPLOYEES this way-
http://www.infozine.com/news/stories/op/storiesView/sid/39403/

Those 2 cases are pending, but it doesn't look good for America's Dream products.

This case is done- they agree to change the sales presentation. It won't end well for K Designers-
http://www.atg.wa.gov/uploadedFiles/Home/News/Press_Releases/2010/judson%20complaint.pdf

Sorry, Larry, but it's time to take the money and run. Your style of business will soon die in the google world.
About how you go to church and give money and stuff to it, I doubt that you truly tithe the boatloads of cash you have swindled for 32 years. Next time you are in church, pick up the Bible and look at these passages-
Exodus 20:2–17
Deuteronomy 5:6–21
There is something about not bearing false witness in there, you might want to check it out before you next slap your own back about your salvation.

PS 1999 called, they want their website back

I was suckered into an appt by a K- Designers telemarketer. Thought what do I have to loose by just getting a quote? Got my confirmation code and was set for a next day appointment.The first RED FLAG where I should have just said NO to the whole consult was that the telemarketer offered me a 8 PM appt. (it's pitchblack at 8 and who does window/remodeling quotes at night?) After I had my appt, I looked at the reviews online, confirming that my gut-instinct was right. Decided to cancel the appt, called K-Designers and of course no live person answers the phone, so I leave a message with the confirmation number that they gave me, cancelling my next day appointment. I did not want to endure the torture of sitting through a 4 hour high pressure presentation. Next day a K Desiner Marketing Director shows up anyway? Need I say more? He finally left after I told him for the 10th time that I cancelled the appt and I wasn't interested because of the bad reviews I read online.The guy made me very uncomfortable as he continued to try to talk me into his sales pitch after all. I believe he only left after another person pulled up my driveway (sigh! rescued!). I hate sleazy slimy salespeople who won't take NO for an answer!

I just experienced a K-Designers sales presentation due to a response I made to Costco.com. I will say it was an interesting experience. If you contact K-Designers or they contact you, I'd suggest you get competing bids before you get the K-Designers bid. If your experience is like mine, there is a reason they want you to sign a contract before they leave your home and continue to reduct the price and throw free products into the offer. I found them to be very overpriced compared to local contractors. I don't see the need to be hire pressure if you're offering a quality product at a competitive price. Why is it cheaper if I sign tonight versus tomorrow? They don't want you to get other bids. Bad idea. I can't speak to their quality, we never made it that far in the process. I did find their bid was three times higher than competing bids even after my Costco discount for E-Shield installation and the additional K-Designers discount if I would sign the contract before the sales rep left my home. What a scam! Buyer beware.