King Ice
Reviews and Complaints

We got our sonic chain in a pretty good time, but it was a Christmas gift and we didn't open it until the holiday came. The person who got it wore it nice and easy, but now, just two days later, the clasp is already really weak and it won't close all the way. We're scared to let the person wear it anymore because the pendant might fall off. The clasp was only opened and closed like three times at the most. King Ice, can you please send us a new chain (not pendant) since we got a bad one? We really want to enjoy this cool gift, but we can't right now. It's a real bummer.

I stumbled upon King Ice's website, kingsice.com, and was immediately intrigued by their claim of offering real hip hop chains and pendants. I couldn't resist checking out the awesome deals they had and ended up ordering a black ice or blackout hip hop chain and a blackout pendant Tapout full of black cz. The total cost was close to $100 bucks or more, but by the time I checked out my cart, I only paid $40. And let me tell you, it's still shining full of bling just like the day I bought it!

What impressed me the most was how fast the shipping was. I received my order in no time. Now, I'm definitely going back to the site to buy some more. I can assure you that this isn't fake jewelry I'm buying. I'm getting all my bling from King Ice. It's a must for anyone who wants to get iced out for the price. No one can keep up with them. Some stuff is even 85 percent off!

If you're hesitant about trying them out, don't be. Give them a try and you won't be sorry. Peace.

This website is not the best. Some of the things are okay, but most of them are just cheap and not like the pictures. I bought a cap grill that was supposed to come with a silicone mold. The silicone mold didn't fit my teeth at all. The 'directions' they sent didn't make any sense. They were very vague and had bad grammar. It was like someone who didn't speak English wrote them. I'm disappointed and won't buy from the site again. If you do, be careful because you might not get what you want. I wouldn't spend a lot of money here.

customers.

So, I was browsing through King Ice website and found a chain that I really liked. However, when I tried to place an order, I realized that my address was not supported by the system. The website instructed me to contact their customer support team, which I did.

At first, I was happy to receive a response from them, but it took them a few days to get back to me. Our conversation went on for two weeks, and I must say that the support team was not very helpful. They asked me for my address, but even after providing it, I still did not receive any solution to my problem.

In the end, I was very disappointed with the service provided by King Ice. It seems like their support team just doesn't care about their potential customers. I would not recommend dealing with them if you want a hassle-free shopping experience.

So, my old man got himself a chain from King Ice on the 4th of April. He only wore it twice, and it already looks like it's been through the ringer. The thing has completely discolored, and it's not like he was swimming in it or dousing himself in perfume. He even kept it in the original box for special occasions. We're pretty bummed out about it.

We reached out to customer service, and they said we could get a refund. But here's the kicker - they can only refund it to the same bank account. We live in the Netherlands, and we paid with a prepaid credit card. So, we're basically out of luck. Customer service isn't being very helpful either. They're not trying to find a solution that works for us. It's like they don't care that we got a shoddy product and lost our money. It's a total scam if you ask me.

I recently made a purchase from King Ice, and I have mixed feelings about my experience. I bought a chain and a pair of sunglasses, and while the chain seems to be holding up well so far, I'm not sure how it will hold up in the long run. It's only been a week, so it's hard to say for sure.

As for the sunglasses, I have to say I'm pretty disappointed. They cost me $120, but they feel like they're worth about $5. The side pieces are uneven, with a much bigger gap on one side than the other. It's hard to describe, but they just feel awkward on my face and look ridiculous. I only wore them once before I noticed the problem, and I'm so angry that I wasted my money on such a crappy product.

Overall, I don't think I'll be shopping at King Ice again. It's clear that they don't take pride in their products, and they charge way too much for what they're selling. Even the chain, which looks nice, feels cheap and flimsy compared to what I was expecting based on the website. I would definitely recommend staying away from this company if you're looking for quality products at a fair price.

This company, King Ice, is a total rip-off. I don't usually write reviews, but I had to warn others about my terrible experience. I decided to order a chain that was originally priced at $30, but with their "20% off" text code, I thought I was getting a good deal at $24. I placed my order and went to bed, only to wake up to a cancellation notice and no refund. It's not even about the $25, it's the principle of the matter. What really got me heated was their "support" services. They don't even exist! I spent the whole day sending emails and messages in their chat, but got no response even though I was first in line. I was about to give up hope until I finally got a response on Instagram. But all they told me was that a refund was issued on their end. No apology, no offer for compensation, and no explanation as to why my order was cancelled. This company is a complete joke, so I can only assume that their jewelry is garbage too. But I wouldn't know because I paid for a chain that I'm not even getting.

I gotta say, I'm pretty disappointed with my experience with King Ice. I was trying to get a special necklace for my girlfriend, and I thought I'd be smart and go straight to the source - the manufacturer themselves. I mean, all the reviews I read seemed pretty positive, so I figured it'd be a good idea.

Boy, was I wrong. I placed my order a whole month before I needed it, just to be safe. But when the day came, the necklace was nowhere to be found. I mean, I get that things can get delayed sometimes, but this was ridiculous. And the worst part was, it wasn't even my fault - apparently, I'd entered my email address wrong, so I didn't get any updates or confirmation. But everything else was right, so I don't see why that should've been a problem.

Anyway, when I finally got in touch with King Ice, they told me that the necklace was out of stock. Which, okay, fine, I get it. But then they said they'd restock it in two weeks. And when those two weeks were up, guess what? Still no necklace. So I called them up again, and they told me to wait another two weeks. And then another two weeks after that. I mean, come on.

At one point, they even found the necklace lying around somewhere, and promised to ship it out that day. But of course, that never happened. And then they lost it again. I mean, seriously? I waited months for this thing, and it never even showed up.

Honestly, I wish I'd just gone with the third-party vendor. It would've saved me a lot of time and hassle. So yeah, I hate to say it, but I wouldn't recommend King Ice to anyone.

I gotta say, my experience with King Ice was a total disaster. I was looking for a wedding ring, and I thought I found the perfect one on their website. I ordered a size 8.5, but when it arrived, it was way too big. I took it to a few stores to get it checked out, and they all said it was a size 9. I was pretty upset, but I called up King Ice and they agreed to send me a new one. The catch? They wanted me to pay for the return shipping! I mean, come on, that's not my fault.

Anyway, I sent the ring back and waited for my new one to arrive. And waited. And waited. I checked the status online, but there was no information. I called them up, and they said they had just received my ring and it would take a few days to process. Another week went by, and still nothing. So I called them again, and they told me they didn't have any rings in my size. What the $#*!?

I asked if they were getting any more in, and they said no. Then I realized what had happened - they had sent me a size 9 instead of an 8.5, hoping I wouldn't notice. When I called them out on it, the customer service lady (who turned out to be the manager) just apologized and offered to refund my money. And get this - she even waived the restocking fee! Like she was doing me a favor or something.

Honestly, I wouldn't recommend King Ice to anyone. They're a terrible company to do business with. Don't trust them!

I've been a loyal customer of King Ice for quite some time now, and I must say that I've never been disappointed with any of my purchases. Although some of their cheaper jewelry items may fade over time, most of the pieces I've bought from them have stood the test of time and maintained their quality.

For those of you who are new to the game, I have a few tips to share with you. Firstly, keep in mind that the more expensive the piece, the less likely it is to be in stock. If you see something you like on their Instagram page that isn't available on their website, you may have to call or email them to see if they can restock it for you. This may come with a "reacquisition fee" or a waiting period, but it's worth it for the quality of their products.

Another tip is to check out their outlet section. Sometimes, King Ice puts up products that don't sell as well as they anticipated, and they'll offer huge discounts to clear out their stock. However, keep in mind that outlet items cannot be returned, so make sure you're certain about your purchase before you buy.

It's also important to note that King Ice is gaining popularity on the West Coast, but may not be as well-known on the East Coast. Additionally, their plated jewelry items may not have karat stamps, so be cautious if you're trying to pass off a plated chain as solid. However, some of their plated items do have solid counterparts, so you can reference the website for pricing and information.

If you live in a bad neighborhood, be careful about what you wear and where you wear it. Some of King Ice's pieces are more elegant than flashy, and it's best to save the studded chains and huge rings for parties and events. And if you're worried about the quality of their grillz, keep in mind that they may be slightly uncomfortable to wear and may not fit perfectly.

Finally, remember that mistakes can happen, but King Ice's customer support team is always willing to help. They may offer credits, expedited shipping, coupons, or even free items to keep you satisfied. Overall, I highly recommend King Ice for their quality products and excellent customer service.

So, I copped a pendant from King Ice and it was looking fresh when I first got it. But after a few months, it started to turn brown. I was taking good care of it, you know, not showering with it or anything like that, but it still ended up looking wack. It's a bummer, but I guess it's to be expected when you're not dropping big bucks on jewelry.

Don't get me wrong, the pendant still looks cool, but the brownish hue is definitely a letdown. I was hoping it would last longer, but I guess you get what you pay for. Overall, I'm still happy with my purchase from King Ice, but I'll probably think twice before buying anything else from them.

So, I decided to give King Ice a try and ordered a figaro 14k gold plated chain. When I got it, I was pretty excited to see how it looked. But, as soon as I opened the package, I noticed that the plating was already starting to chip off and discolor. It was exposing the brass underneath the plating. I was pretty disappointed to see that.

I decided to take a closer look at the chain and noticed that they had actually cut slits in the chain links to attach it to the clasp. I mean, come on, that's not how you make a quality chain. I was expecting something better than swap meet quality.

Overall, I'm pretty displeased with my purchase from King Ice. I was hoping for a better quality chain, but unfortunately, that's not what I got. I wouldn't recommend buying from them if you're looking for something that's going to last.

I bought a bracelet and charm from King Ice's website, kingice.com. They said it was 925 Sterling Silver, but when I took it to my local jewelry store, they tested it with acid and stone and found out it wasn't real silver. The bracelet even had a stamp that said "925," but it was still not even 65% silver. That's not cool, man. And to make matters worse, some of the cubic zirconia on the charm started changing colors to a dirty brown after only two months. That's not what I paid for! I'm telling you, stay away from this company. They're not honest and they don't sell quality products.

So, I was checking out King Ice's website and decided to subscribe to their mailing list to get a sweet 30% discount. But when I tried to use the code, it didn't work! I was pretty bummed out and tried to reach out to their help email and online chat system, but didn't hear back for a whole day. Finally, someone got back to me and said the code should work now, but only after I had already made my purchase. I was hoping they could apply the discount post-purchase, but never heard back from them. Overall, it was a bit of a frustrating experience, but I still think their jewelry looks pretty cool.

I recently purchased some items from King Ice and I have to say, I was extremely disappointed with the quality. I bought a pair of shades, a chain, and a bracelet, and all of them were just terrible. The shades were made out of cheap plastic and felt like they were made by some kids in Bangladesh. They were definitely not worth the price I paid for them.

The chain and bracelet were even worse. After just a few weeks of wearing them, the gold started to wear off and they looked like they were made out of some cheap metal. I was really disappointed because I was hoping to wear them for a long time, but they just didn't hold up.

To make matters worse, my neck and hand started to turn green after wearing the chain and bracelet. It was really embarrassing and I felt like I had been ripped off. I guess King Ice's main goal is to turn all of their customers into Shreks.

Overall, I would not recommend buying anything from King Ice. The quality is just not there and you will end up wasting your money. Save yourself the trouble and find a better company to buy from.

I gotta say, I've tried to get in touch with King Ice a bunch of times and I haven't heard a peep back from them. It's a real bummer because I think their stuff is pretty cool, but if you can't get any help when you need it, what's the point? Plus, they keep asking me to rate the stuff I just bought, but how can I do that if I haven't even gotten it yet? It's like they don't even care about their customers.

Honestly, if they could just get their act together and start treating people right, I'd be a customer for life. But as it stands, I think my wife and kids have everything they need from King Ice, and I don't see myself coming back anytime soon. It's a shame, really.

I bought a wooden necklace from King Ice on February 12th and paid extra for priority shipping that should have taken 2-3 business days. They said my order was shipped on the same day, but it's now February 16th and I still haven't received it. I called every day to ask about my package, and the lady on the phone said it was out for delivery on Friday. But it's Saturday now, and I still haven't gotten it. Maybe they're still delivering it in the city or something, I don't know. All I know is that I'm never going to do business with these guys again.

I've been shopping at King Ice for a while now and I have to say, I'm pretty satisfied with most of my purchases. However, I have to admit that the gp and gold filled items are a bit overpriced for my liking. I've tried my best to take care of them by keeping them away from moisture and putting them away when the air gets too humid, but unfortunately, they still tarnished and corroded pretty quickly. I didn't even get three weeks out of them! For the price range of $150 to $200, I expected better quality.

That being said, I've had better luck with the black outs, stainless steel, rubies, and diamonds. These items have held up pretty well and I'm happy with my purchases. However, I do think that King Ice could benefit from adding stamps to their products. Not everyone knows about King Ice and having a stamp would make it easier for people to recognize the brand.

Overall, I think King Ice has some great products, but they could improve on their pricing and quality control for certain items. If you're looking for unique and stylish jewelry, I would definitely recommend checking them out.

So, I gotta say, I had a pretty rough experience with King Ice. I ordered something back in November of 2022, and it never showed up. Like, never. So, I reached out to the shop to see what was up, and they said they'd send it again in February of 2023. But, guess what? That second attempt was a bust too. The shipping company (USPS) couldn't seem to get it together and the item ended up back with the shop.

Now, here's where things get really frustrating. The shop has been totally MIA. I've sent emails and made phone calls, but no one seems to be picking up. It's like they don't even care about resolving the issue. Honestly, it feels like they straight up took my money and never intended to deliver the item in the first place.

I hate to say it, but I think this shop might be up to some shady stuff. It's just not cool to take people's money and not follow through on your end of the deal. I wouldn't recommend shopping with King Ice, unless you're cool with potentially getting ripped off.

I gotta say, I'm pretty disappointed with my recent purchase from King Ice. I mean, I shoulda known better than to trust these guys after reading some of the other reviews, but I was in a rush to get my Elvis costume together and thought I'd take a chance. Big mistake.

I ordered this diamond crucifix that looked like it was gonna be huge and flashy, perfect for my stage performance. But when it arrived, it was about the size of a freakin' fly! I mean, come on, how am I supposed to rock this thing on stage and have anyone even notice it? You'd have to be standing like two inches away to even see it. Total waste of money.

And don't even get me started on the gold chain that came with it. I was expecting something at least halfway decent, but nope. It was just plain old lamp chain, gold plated. Like, seriously? That's the best they could do? I wouldn't even wear that thing to a costume party, let alone a real performance.

So now I gotta go through the hassle of returning this crap, and I'm not looking forward to it. If they give me any trouble, I swear I'm gonna give 'em a piece of my mind. But honestly, I doubt they even care. They're probably used to selling this kind of garbage to unsuspecting customers.

Long story short, don't waste your time or money on King Ice. They're a total rip-off and their products are complete crap. Save yourself the headache and go somewhere else.

My husband bought a chain on the 4th of April. After wearing the chain twice, it has discolored completely. The chain has been worn 2 or 3 times, was not in contact with water nor perfume and has been kept in original boxing for special ocassions. We are very disapointed to see that it has discolored.

Customer Service has informed us we can get a refund but the refund has to be redirected to the same bank account. Since we are living in the Netherlands, we have paid with a prepaid creditcard making it impossible to refund the money to that credit card.
Customer service is not cooperating to find a suitable solution.

I had a negative experience with this store. When my order arrived it looked nothing like pictures on their website and was poorly made. I have purchased a chain and must say that it was not worth the money I paid for it.
I contacted Kingice and explained what I did not like and all they said was how sorry they were and other similar things. I wanted to return the chain and get a full refund, but right after I mentioned that I would like to get my money back they stopped replying. I would not recommend this store, it's not that good as you might think.

Awful company and don’t believe to the pics, which you see on the website www.kingice.com. I bought one bracelet, which looked so nice on the website, but it looked awful in real life. I complaint and asked the seller to take the bracelet back and return full sum. However, the seller refused and told me that they wouldn’t accept already used bracelet. I was shocked and tried to explain that I haven’t worn it, but they didn’t trust me. Be careful, then!

I wouldnt even give these guys 1/4 stars! It was one of the worst experiences that I have ever had with making an online purchase. I purchased a size 8.5 wedding ring on the website. They shipped out the ring to me and it seemed like everything was fine until i tried it on. It was too big. I took it to the stores in my area and they all said that it was a size 9 and not an 8.5. So i called them up and they agreed to send me out a new one, and they even tried to get me to pay the return shipping! So I sent it back, and waited about 2 weeks to receive my new ring but I got nothing. I checked my status online and there was no information on the subject. I called them once again and they said that they had just received my ring, and that it would take 3 days to process before they could ship me out the correct size. So i waited another week, and NOTHING! So i call them back up, and to my surprise, they tell me that they dont have rings in that size. so i ask them if they are getting any new ones in so that they can ship them out to me, and they again repeated, that they do not have any in stock...###s. SO then I say " so let me guess, I am assuming that because I ordered an 8.5, and you guys didnt have anymore, you went ahead and shipped me a size larger in hopes that I wasnt going to notice?" then the customer service lady says " most people can wear a size larger and not notice"...I could not beleive that they intentionally sent me the wrong size of ring just to save their own ###. So I called her out on it and all she said was " I'm very sorry, we wont get that size of ring for another 4 to 6 weeks, I can go ahead and refund your money...and I'll tell ya what, I will even waive the restocking fee"...! HAHAHAHA I couldnt believe the audacity of this woman...who later turned out to be the manager...and how she was trying to do me a favor by not making me pay the 15% restocking fee for returning an item. They are an absolute horrible company to do business with! DO NOT TRUST!