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KingSize Direct

KingSize Direct review: Items shipped to wrong address

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6:18 pm EST
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This complaint is about the company KingSize. I ordered 7 items for my son's holiday gifts. I paid through paypal and sent to my postal box. Paypal did not say that I needed a street address. When checking the tracking it said it had been delivered but I never received the item. When checking with the shipper Fedex they refused to tell me where the package had been delivered. I had my daughter who happens to live in Abilene, Kansas ( I live in Oklahoma) check the delivery picture and it was delivered to one of her old addresses in Abilene, KS. She talked with the lady at that address and she told my daughter she returned the package to Fedex. Fedex told me I would have to file a claim with KingSize which apparently is also Full Beauty Brands. I talked with a lady who was from overseas and she told me I would have to file a claim on their website, and that Fedex had used a third party deliverer, however, I could not find it. I am very frustrated because I feel like I have gotten the run around because someone did not look at the address and sent it to the wrong state. I have however filed a claim with paypal and am waiting for their reply. This is not rocket science. Please help!

Claimed loss: $351.55 paid to KingSize Direct online order

Desired outcome: At this point I would just like my money refunded. I will never buy from KingSize again!

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  1. KingSize Direct Contacts

  2. KingSize Direct phone numbers
    800 3388 1111
    800 3388 1111
    Click up if you have successfully reached KingSize Direct by calling 800 3388 1111 phone number 11 11 users reported that they have successfully reached KingSize Direct by calling 800 3388 1111 phone number Click down if you have unsuccessfully reached KingSize Direct by calling 800 3388 1111 phone number 15 15 users reported that they have UNsuccessfully reached KingSize Direct by calling 800 3388 1111 phone number
    50%
    Confidence score
    United Kingdom
    1800 3399 0000
    1800 3399 0000
    Click up if you have successfully reached KingSize Direct by calling 1800 3399 0000 phone number 1 1 users reported that they have successfully reached KingSize Direct by calling 1800 3399 0000 phone number Click down if you have unsuccessfully reached KingSize Direct by calling 1800 3399 0000 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling 1800 3399 0000 phone number
    100%
    Confidence score
    Australia
    +1 (915) 225-4970
    +1 (915) 225-4970
    Click up if you have successfully reached KingSize Direct by calling +1 (915) 225-4970 phone number 0 0 users reported that they have successfully reached KingSize Direct by calling +1 (915) 225-4970 phone number Click down if you have unsuccessfully reached KingSize Direct by calling +1 (915) 225-4970 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling +1 (915) 225-4970 phone number
    Customer Service
    +1 (915) 225-4971
    +1 (915) 225-4971
    Click up if you have successfully reached KingSize Direct by calling +1 (915) 225-4971 phone number 0 0 users reported that they have successfully reached KingSize Direct by calling +1 (915) 225-4971 phone number Click down if you have unsuccessfully reached KingSize Direct by calling +1 (915) 225-4971 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling +1 (915) 225-4971 phone number
    United States
    +1 (888) 579-6635
    +1 (888) 579-6635
    Click up if you have successfully reached KingSize Direct by calling +1 (888) 579-6635 phone number 0 0 users reported that they have successfully reached KingSize Direct by calling +1 (888) 579-6635 phone number Click down if you have unsuccessfully reached KingSize Direct by calling +1 (888) 579-6635 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling +1 (888) 579-6635 phone number
    Canada
    More phone numbers
  3. KingSize Direct address
    500 S Mesa Hills Dr., El Paso, Texas, 79912, United States
  4. KingSize Direct social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
KingSize Direct Category
KingSize Direct is ranked 11 among 12 companies in the Men's Clothing category

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