Menu
For Business Write a review File a complaint
Mensuas Customer Service Phone, Email, Contacts

Mensuas
Reviews and Complaints

www.mensuas.com

Learn how the rating is calculated

3.3 8 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Mensuas Reviews 9

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Mensuas Shipping Mix-Up with Mensuas: A Minor Disappointment, but Still a Solid Choice for Underwear

I gotta say, I've been a regular customer of Mensuas and I've always been pretty satisfied with the undies I've ordered from them. But lemme tell ya, this one time I had a little hiccup with a purchase I made. So, I wanted to surprise my secret pal with a gift, right? And I decided to have it drop shipped from Mensuas. Now, here's where things went a bit wonky. When I filled out the shipping details, I put in the name I wanted it to go to, but when I checked the tracking info, it showed my last name instead. Uh-oh!

Naturally, I didn't waste a second and shot a message over to their customer service team. I was like, "Hey, guys! What's up with this mix-up? Can you fix it?" And you know what they replied? They were like, "Oops, our bad. We already let this ship, but we'll try to sort it out with the USPS pick up area." Well, I gotta be honest, that didn't really happen. The USPS didn't bother correcting the mistake.

Now, I ain't gonna lie, I was a bit disappointed with how things turned out. I mean, it's not like it ruined my life or anything, but it would've been nice if they could've fixed their goof-up. But hey, mistakes happen, right? And overall, I still think Mensuas is a pretty solid place to get your underwear game on point. Just maybe double-check those shipping deets, ya know?

Read full review of Mensuas
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Mensuas Flawless Shopping Experience at Mensuas with Wide Range of Products and Stellar Customer Support

Mensuas has been my go-to spot for all my shopping needs, whether it's for myself or even for my brother and father. This store has a wide range of products that cater to all age groups, and it's super simple to find exactly what you're searching for. I opted for USPS delivery, as it's usually top-notch, but unfortunately, my package got held up for some strange reason and arrived later than expected. Next time, I'll definitely explore the other delivery options available. However, aside from that minor hiccup, everything else about Mensuas is absolutely flawless, including their stellar customer support.

Read full review of Mensuas
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Mensuas Mixed Experience with Order Updates, Great Product Quality

I've been shopping at Mensuas for a while now, but this time I had a bit of an odd experience. I placed an order, but I didn't receive any updates about the status of my order or the shipping. So, I decided to reach out to their customer support team to see what was going on. They explained that there were some technical issues causing the delay. Despite this hiccup, I have to say that the product quality is what ultimately convinced me to give them three stars. I appreciate their transparency and understanding, and I'm willing to continue shopping at Mensuas.

Read full review of Mensuas
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Mensuas Disappointing Product Quality, But Impressive Customer Support

I gotta say, I was super stoked when I laid eyes on the Mensuas Flag boxer brief on their website. So, without wasting any time, I went ahead and placed my order. But man, oh man, was I disappointed when I finally got my hands on it. The underwear I received was all faded and looked like it had seen better days. I mean, seriously, what a letdown!

Now, I ain't one to just sit back and take it when I'm not happy with my purchase. So, I decided to give their customer support a ring-a-ding. Gotta give credit where credit's due, though. The folks on the other end of the line were actually pretty helpful. They totally understood my frustration and wasted no time in kick-starting the return process. They assured me that a pickup was scheduled for this week, which was a relief.

Now, I ain't gonna jump the gun and give them a glowing review just yet. I'm gonna wait until I receive my replacement product, the one I actually wanted in the first place. If they come through and deliver the goods, then I'll definitely bump up my rating. But until then, I'm keeping my fingers crossed and hoping for the best.

Read full review of Mensuas
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Mensuas Convenient and Stylish Underwear Shopping Made Easy with Mensuas

My husband, he always depends on me for all the shopping and clothing stuff. Everything was okay, but buying underwear was kinda tricky for me. But thanks to Mensuas, that problem is all sorted out now. All I gotta do is show him the kind of underwear style he wants, and then I just pick the size and order it. Easy peasy, you know?

I even managed to convince him to enter this Mr. Mensuas competition they had on the site. We didn't win, which was a bummer, but it was still fun to participate.

Let me tell you, if you're on the lookout for undies that are not only stylish but also practical for everyday use, then Mensuas is the place to be. It's like a one-stop shop for all your underwear needs. No more running around from store to store, wasting time and energy. Just hop on their website, browse through their collection, and you're good to go.

I gotta say, I'm pretty impressed with the variety they offer. They've got all sorts of styles, from briefs to boxers to jockstraps. And the best part is, the quality is top-notch. The materials they use are comfortable and durable, so you know you're getting your money's worth.

Oh, and did I mention the prices? They're pretty reasonable too. You don't have to break the bank to get yourself some stylish undies. And they often have sales and discounts going on, so you can snag a great deal.

The shipping is also pretty quick. I usually get my order within a few days, which is awesome. And the packaging is discreet, so no need to worry about nosy neighbors or anything like that.

Overall, I gotta say, Mensuas has made my life a whole lot easier when it comes to shopping for underwear. It's convenient, affordable, and they've got a great selection. So if you're tired of the hassle of shopping for undies, give Mensuas a try. You won't be disappointed.

Read full review of Mensuas
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Mensuas Great Products, but Order Fulfillment Needs Improvement

I recently made a purchase on mensuas.com and I gotta say, I was pretty stoked. I had been on the hunt for some new boxer briefs and finally found exactly what I was looking for. No hassle, no fuss, just a smooth transaction. So, naturally, I eagerly awaited the arrival of my package.

But, oh boy, was I in for a surprise when I opened it up. Instead of the awesome boxer briefs I had ordered, I found a completely different product staring back at me. Talk about a major bummer! I was beyond irritated by this mix-up.

To resolve the issue, I decided to reach out to their customer support and raise a ticket for a replacement. Now, here's where things got a little frustrating. It took a whopping 5 days for them to process my request before finally sending out the correct item. Seriously, guys, that's way too long!

Don't get me wrong, I appreciate that they eventually fixed the mistake and sent me the right product. But come on, 5 days? That's just too much time wasted. It would be great if they could work on improving their efficiency in handling such situations.

Overall, mensuas.com has some great stuff, but their order fulfillment process definitely needs some work. I hope they take this feedback into consideration and make the necessary changes. After all, nobody likes waiting around for days just to get what they actually ordered.

Read full review of Mensuas
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Mensuas Mensuas Review: Great Deals and Quality Products, But Delivery Time and Competition Disappointing

My experience with Mensuas has been really good. They have some amazing discounts and offers that you just can't find anywhere else. And let me tell you, I haven't had any problems with the quality of the products I've ordered. They've all been top-notch.

However, there's one little hiccup that I've encountered a couple of times - the delivery time. It's not always as fast as they promise. I mean, come on, who likes waiting for their stuff to arrive? It can be a bit frustrating, to be honest.

But you know what really grinds my gears? Their Mr. Mensuas competition. I've entered that thing so many times, hoping to win a prize, but I haven't received anything yet. It's a bit disappointing, to say the least.

On the bright side, though, I must say that the products and brands they offer are legit. You don't have to worry about getting some knock-off or fake stuff. They've got the real deal, which is definitely a plus.

Overall, despite the occasional delay in delivery and the lack of prizes from the competition, I would still recommend Mensuas. The quality and authenticity of their products make up for these minor inconveniences. So if you're looking for some great deals on men's clothing and accessories, give Mensuas a shot. You won't be disappointed.

Read full review of Mensuas
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Mensuas First-Time Intymen Trunks Shopper: Mensuas Delivers Unbelievably Soft and Satisfying Experience!

So, the other day I decided to surprise my hubby with a pair of Intymen trunks. Can you believe it? It was my very first time shopping for something so personal, and let me tell you, I was a bit skeptical at first. But hey, Mensuas really won me over with their humongous website. I mean, it was like a maze at first, but I eventually figured things out and found exactly what I was looking for.

Making the payment was a breeze, no troubles there. And let me tell you, when the product arrived, my husband was over the moon. He couldn't keep his hands off those trunks because they were unbelievably soft. I have to give a big thumbs up to Mensuas for not letting my first-time experience be my last. You guys rock!

Thanks a bunch, Mensuas! You made my hubby one happy man.

Read full review of Mensuas
Hide full review

Mensuas Complaints 1

ComplaintsBoard
C
12:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mensuas Poor Customer Service and Lack of Communication at Mensuas

I had a lot of trouble with Mensuas. I sent them more than twelve emails, but they never got back to me properly. They said they would give me a store credit because their fulfillment department messed up and lost part of my return. The customer service department was quick to respond, but they weren't really helpful at all.

Read full review of Mensuas
Hide full review

Is Mensuas Legit?

Mensuas earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Mensuas to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Mensuas is known for their high standards and safety. If you're thinking about dealing with Mensuas, it's wise to check how they handle complaints.

Mensuas has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Mensuas has claimed the domain name for mensuas.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Mensuas.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several mixed reviews for Mensuas have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up Mensuas and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Mensuas.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on mensuas.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • We have detected an internal review system on Mensuas's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • Be aware that Mensuas's website appears to be selling firearms. While it's important to exercise your Second Amendment rights, it's equally important to ensure that you are doing so safely and responsibly.

About Mensuas

Mensuas (mensuas.com) is a reputable online retailer that specializes in offering a wide range of high-quality men's underwear, swimwear, and intimate apparel. With a strong presence in the industry, Mensuas has established itself as a go-to destination for men seeking stylish and comfortable undergarments.

One of the key strengths of Mensuas is its extensive selection of products. The website features an impressive array of underwear styles, including briefs, boxers, thongs, jockstraps, and more. Whether you prefer classic designs or more daring and adventurous styles, Mensuas has something to cater to every taste and preference. Additionally, the store offers a variety of swimwear options, ranging from traditional swim trunks to skimpy swim briefs, ensuring that customers can find the perfect beach or poolside attire.

Mensuas is committed to providing customers with products that not only look great but also offer exceptional comfort. The brand carefully curates its collection, partnering with renowned and trusted brands known for their superior craftsmanship and use of premium materials. This ensures that customers can enjoy underwear and swimwear that not only fits well but also feels incredibly soft and supportive against the skin.

Aside from its extensive product range, Mensuas also prides itself on its user-friendly website. Navigating through the various categories and finding the desired products is a breeze, thanks to the intuitive layout and search functionality. The website also provides detailed product descriptions, sizing guides, and customer reviews, enabling shoppers to make informed decisions and find the perfect fit.

Furthermore, Mensuas offers excellent customer service. The brand understands the importance of providing a seamless shopping experience, and its dedicated support team is readily available to assist customers with any queries or concerns. Whether it's help with sizing, product recommendations, or order tracking, Mensuas ensures that customers receive prompt and personalized assistance.

In conclusion, Mensuas is a trusted and reliable online retailer that offers a vast selection of high-quality men's underwear, swimwear, and intimate apparel. With its commitment to style, comfort, and customer satisfaction, Mensuas has become a preferred destination for men seeking fashionable and comfortable undergarments.

Overview of Mensuas complaint handling

Mensuas reviews first appeared on Complaints Board on Jun 27, 2023. The latest review Shipping Mix-Up with Mensuas: A Minor Disappointment, but Still a Solid Choice for Underwear was posted on Jun 27, 2023. Mensuas has an average consumer rating of 1 stars from 9 reviews. Mensuas has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.0
20 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Mensuas Contacts

  2. Mensuas phone numbers
    +1 (954) 883-9513
    +1 (954) 883-9513
    Click up if you have successfully reached Mensuas by calling +1 (954) 883-9513 phone number 0 0 users reported that they have successfully reached Mensuas by calling +1 (954) 883-9513 phone number Click down if you have unsuccessfully reached Mensuas by calling +1 (954) 883-9513 phone number 0 0 users reported that they have UNsuccessfully reached Mensuas by calling +1 (954) 883-9513 phone number
  3. Mensuas emails
  4. Mensuas social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Mensuas Category
Mensuas is ranked 9 among 12 companies in the Men's Clothing category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.